Rogers outages and service status in Eganville, Ontario

Problems in the last 24 hours in Eganville, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Eganville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 6 minutes ago

  @Autumblues @Rogers I asked the Rogers tech support lady she said it's not my equipment, but I don't think I believe her

• 
  James MacDonald (@jimmymac6685) reported 13 minutes ago

  @Rogers I called to cancel my cable /internet bc I’m moving to part of ON Rogers doesn’t service & customer service tried 5 times to sell me tv/internet plans!! I am moving! After 50mins says she can’t cancel my plan and I have to call back on the exact day I want it canceled🧵

• 
  Love My 7 Wood (@LoveMy7Wood) reported 14 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 17 minutes ago

  @loppydisk @Rogers I'm going to take a look at Telus right now I was avoiding renewing my Shaw value plan cuz if not every year around this time, it's every other year I have equipment issues and this is the 2nd outage in 3 days now

• 
  Palvinder (@ppsgrover) reported 17 minutes ago

  @RogersHelps @RogersHelps @Rogers Customer care team cannot be reached after waiting for several hours. Please be sensitive towards customers time we cannot wait for hours just to have a chat. Please ask your team to contact me I would leave my cell no in private chat #Rogers #CustomerService

• 
  Jennifer Leigh (@WriteLinesInk) reported 19 minutes ago

  @RogersHelps So you gave me some shill, gave me a piece of garbage Motorola phone that you're telling me the government gave to me but the government doesn't have that option and knows nothing about this. And suddenly I'm getting 10 gigs. In 13 years while you and fighter were charging me

• 
  todd sams (@toddsams15) reported 25 minutes ago

  @RogersHelps now having internet buffering issues smarten up and get things fixed or i don't pay period end of story Capiche!!

• 
  Alexis Gee (@lexomatic) reported 28 minutes ago

  @RogersHelps @mzlovergirll Is this another planned upgrade you forgot to tell people about preventative expectations management is basic customer service

• 
  Judy Young McKeown🇨🇦🇺🇦🇨🇦🇺🇦 (@JudyMcKeown1) reported 29 minutes ago

  @KNugent4118 @Rogers @RogersHelps We have had Rogers for cell service for almost 24 years but left Bell for Cogeco for internet. I wish I could say I’m happy with either one. Make sure they credit you for time and services lost.

• 
  Nik (@Duke991_) reported 29 minutes ago

  @Canucks @Rogers You guys should draft Malhotra even over Stenberg. Don’t listen to stupid fans like Rick Sorken