Rogers Outage Report in Elgin, Manitoba

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

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Problems in the last 24 hours in Elgin, Manitoba

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

1. 

   Internet (60%)

2. 

   TV (14%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (8%)

5. 

   Phone (5%)

6. 

   E-mail (4%)

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• Howard Bailey (@howardruns) reported 2 minutes ago

  @Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.

• Nathan Rehm (@ohtownrehm) reported 3 minutes ago

  @RogersHelps This CBC story sums up what I’m dealing with. I’ve been trying to get an unactivated order removed from my account. The equipment was returned via FedEx. Phone support takes hours, chat disconnects, and nobody is resolving it.

• Jason A Keenan (@JasonAKeenan) reported 5 minutes ago

  I sure wish @RogersHelps but in fact if you make a simple mistake like I did and call immediately for support that answer is there is no way for Rogers to help...you are screwed and we will take your money. I think they are run by @Bell pr @TELUSsupport

• آسمانگر (@eyesonsky) reported 7 minutes ago

  @Rogers @Bell @Fidomobile During the current internet disruptions, please help Iranians stay connected with their families by providing free calling services to Iran. Your support during this difficult time would make a meaningful difference. #DigitalBlackoutIran

• Sanjeev Lal (@Sanjeev_Lal72) reported 9 minutes ago

  @Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?

• fixme (@surrsurrburbur) reported 11 minutes ago

  @RogersHelps This is sooooo frustrating!!!! Now I know why @Bell has better customer retention. SMH

• Ravi Poojara (@RaviPoojara_rp) reported 13 minutes ago

  @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the

• Vijay Sapps (@VJsapps) reported 16 minutes ago

  dear @Rogers been on hold for 2:15:45 hours for business support. How long is the wait time for business customers who want to add more services ? @Bell if you can do better, we will switch our business phones, internet, services to you. DM me

• Mel 🇨🇦 (@Melbell1013) reported 16 minutes ago

  @Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco

• CONSTANTINE VALDOR (@kami_007x) reported 18 minutes ago

  @FreedomMobile has the wordt home wifi network in Canada. absolutely useless. Just give the company to @Bell or @Rogers