Rogers outages and service status in Enterprise, Ontario

Problems in the last 24 hours in Enterprise, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Enterprise, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Officially HarjjiB (@HarjjiB) reported 11 minutes ago

  @RogersHelps I did, and they sided with merchants TOS ( terms of service) and said I don’t have a dispute as the merchant doesn’t offer refunds.. if the merchant offered refunds then why was I disputing the charge

• 
  Hassaan Siddiq (@Hasaan0060) reported 12 minutes ago

  @Rogers @RogersHelps Our home internet in Port Credit, Mississauga is completely dead — no loading, no surfing on any device. After 40+ min wait, your agent says “it’s working on our end, not our problem.” What kind of customer service is this? Absolutely pathetic support!

• 
  SueCanada 🐧🐧 (@ONTLLs) reported 12 minutes ago

  @dhewlett @Rogers Oh oh... if Hewlett yells for Zelenka, you guys are in big trouble! Good luck @Rogers

• 
  SCH (@StephenHoltzman) reported 14 minutes ago

  Seriously, @RogersBiz @RogersHelps, three hours on the phone with 4 reps, and even a call to a Rogers Store, and NO one can help me with an email I received from Rogers Business today about my account! @CRTCeng Does anyone know what they are doing at your company?

• 
  BrianM (@briangm11) reported 14 minutes ago

  @RogersHelps Thanks, but the @Rogers tech support dept has been so decimated by profit-enhancing layoffs that the task seems insurmountable. We "upgraded" to Xfinity last Aug., but the modem quit twice this week. Each phone call takes 60+ min, and last night we had to quit.

• 
  Michael DelPiero (@MikeDelpieroX) reported 18 minutes ago

  @wheelgirl77 @RogersHelps @RogersHelps is an unverified AI chatbot account with no verification checkmark. It will keep sending scripted replies, but no one is actually going to call you back to help. If you want a real human response and actual accountability, file a complaint with the CCTS instead.

• 
  Ranjan Soni (@_RanjanSoni) reported 22 minutes ago

  @aangelic491 @Rogers Nope. The only solution is to call them and go through the whole ordeal. They don't have a simple call back solution to prevent their customers from staying on hold (you cannot attend any other calls for hours if you are on hold) and then get 'disconnected' automatically.

• 
  Free & Fair (@CanadaMate) reported 23 minutes ago

  @RogersHelps Even the regular CX service reps deal in a much better way than this call from OOP Never thought in my wildest dream such a poor service from OOP Terrible !!

• 
  Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported 31 minutes ago

  @RogersHelps Well, I tried again. I've been watching for the network operator but the option is never there. Both myself and my partner have the service and bought a plan with it specifically and are pretty disappointed.

• 
  Ranjan Soni (@_RanjanSoni) reported 33 minutes ago

  @stitchlady @Rogers I would if I could. It is at their end. Their system needs to re-provision my wifi. I reset my network settings (just because their 'AI bot Anna' asked me). Then Anna told me that I need to call them. Called them about 4 different times and waited each time between 90-120 minutes