Rogers outages and service status in Enterprise, Ontario

Problems in the last 24 hours in Enterprise, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Enterprise, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BNKB (@banknotekb) reported 5 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Jas (@keepontruckin78) reported 7 minutes ago

  @JayGenXer @Rogers After Rogers Home phone got bought out and gutted by Primus I left them. The writing was on the wall as they couldn't compete on coverage with Telus in BC and their prices kept increasing for mediocre service.

• 
  Tanya Gil (@yiya2110) reported 9 minutes ago

  @RogersHelps Is there an internet outage in Edmonton? We're in the west end.

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 10 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  Richard Miller (@Millergram33) reported 10 minutes ago

  @RogersHelps The problem is that you don’t offer support anymore, you are NOT the same company anymore

• 
  Daryl Cognito (Frosty Rage) (@darylcognito) reported 12 minutes ago

  @FidoSolutions Dozens of times. Leaving to no service area the back to Lima where it works. Don’t understand why @RogersHelps called me.

• 
  BNKB (@banknotekb) reported 14 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  ＲẸ𝔹乇ㄥ 𝐖ⓘ𝔱𝔥 𝒶 ６ ŞⓉг𝕀𝓷ⓖ (@PingYong1634207) reported 14 minutes ago

  @HILITINGHOCKEY @Rogers @Sportsnet Worst for me is losing the radio stations. Life hasn't been the same since.

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 16 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

• 
  Canucks Big Picture Analysis (@CanukBigPicture) reported 18 minutes ago

  @princessrica84 @Sportsnet @Rogers Unfortunately, this market can't sustain sports radio. I don't think there is enough fan support. We have seen it fail 3 times already. Maybe someone will do something to fill the void.