Rogers outages and service status in Erickson, Manitoba

Problems in the last 24 hours in Erickson, Manitoba

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Erickson, Manitoba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Fai (@RobFai) reported 8 minutes ago

  @Rogers if you only knew how incredibly vile some of your telemarketers are over the phone... You can't possibly think these call centres work, do you? It's the worst branding you could possibly put into the marketplace, honestly.

• 
  MW (@marcuswaters) reported 9 minutes ago

  @RogersHelps Eric. Thank you for the cut and paste reply. I'm not going to provide information on a publicly accessible platform. How about you schedule a call back from a manager to discuss the issue today?

• 
  Raed Hamdan (@raedmm82) reported 11 minutes ago

  @RogersHelps Option 1: Rogers corrects the billing error and charges me only the amount that was stated in the original offer and agreement. Option 2: Rogers refunds the incorrect charges, including the connection fee. I will then cancel the service and switch to a different service provider.

• 
  Mark Candler (@MarkCandler) reported 14 minutes ago

  @RogersHelps We've been a customer of yours for 40 years. Spoke with someone 2 months ago to lower the cost. All was done & then 2 months later you raise the price we mutually agreed to. Not Good & I don;t want a text book answer from you. Enough with you reading from your script.

• 
  Georgiana Balanica (@GeorgianaB83826) reported 15 minutes ago

  Hey @Rogers you need to do a much better job at dealing with your customers! I’ve been waiting for more than 15 minutes today to be transferred to talk to a supervisor after dealing with a customer service representative for more than 30 minutes that couldn’t understand my request for a service upgrade! You can’t put customers on hold for that long without resolution so I had to drop the call! Train your employees and train them how to properly help customers meet their needs! I know I’ve been working in this industry for over 15 years! I’ve started in customer service however it’s not what it used to be! Now it seems you want to get rid of customers as fast as possible instead of helping them and ensuring they remain loyal to your business!

• 
  Cathy Dinn (@DinnCathy) reported 16 minutes ago

  @davidzelcer @RogersHelps Isn’t AI customer service the best!

• 
  LVNTHEDRM (@Adams11Colin) reported 18 minutes ago

  @RogersHelps I need to speak to somebody in customer care as I am having issues with my Wi-Fi and I was told to get pods because the ones I have do not work with my modem, but I can’t get through to anybody.

• 
  Kieran W (@WeberK94) reported 27 minutes ago

  .@Rogers has got to be one of the worst companies in Canada. Gonna miss hearing Kelly call the games this year

• 
  John Palmer 🇨🇦 🍁 (@Twillick10) reported 31 minutes ago

  @RobFai @Rogers Do you really think @rogers cares about customer service? None of them care... it's all about money to them and nothing else matters.

• 
  Terry Murphy (@tyjac2) reported 33 minutes ago

  @RogersHelps Thanks for nothing again pathetic customer care