Rogers outages and service status in Fairview, Alberta

Problems in the last 24 hours in Fairview, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fairview, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darrel Norris (@NorrisDarrel) reported 7 minutes ago

  @RogersHelps We have been without internet for 5 hours now. You say there is no outage in my area. I've tried turning my router off and on again. Can you help?

• 
  Rob (@screws1974) reported 7 minutes ago

  @RogersHelps we have no service in Aurora. Is this due to a downed line from the storm? Site only says Eta is 7pm. I have branches fall on my rogers line into a house. The line still seems connected. I removed the branches from the line

• 
  Carole Gagne (@CaroleGagne108) reported 10 minutes ago

  @RogersHelps You cannot email me , my acvount is SHUT DOWN SO EMAIL OF SHAW INACTIVE!!!! CONGIRMATION HAS TO BE GMAIL OR TEXT! NOT THE HOME PHOBE NUMBER!!! MY CELL PHONE WITH VIRGIN! NOT SNAIL MAIL IN NANAIMO! I DO NOT LIVE THERE! I AM IN ONTARIO WITH BELL CANADA

• 
  Doug Smith (@habsfanbc) reported 10 minutes ago

  @RogersHelps when's internet service expected to return in the Kanata K2L region?

• 
  sjf (@SJFlet1717) reported 14 minutes ago

  @Rogers tried Rogers Help hours ago. Not one person replied. Unbelievable

• 
  Purple Crow / Arthur Fleck 🦎 (@PurpleCrow27) reported 15 minutes ago

  9/9 ...It must be OUR end somewhere, we'll look into it - it's not at your end though.", and I never hear from them again!!!! You've read my previous reports on this. @Rogers DOESN'T CARE ABOUT DISABLED ELDERLY PEOPLE - and they LIE about their level of 'care'!

• 
  Heidster (@heidi_l_pacheco) reported 20 minutes ago

  The way I just experienced the worst customer service experience with @Rogers . 3 hours of being placed on hold and being transferred three times for a total of one hour each transfer! DO BETTER

• 
  Deb (@Deblet1) reported 24 minutes ago

  @RogersHelps @Rogers #Train your staff# worst experience ever!!

• 
  Brian Potts (@7Flash7) reported 34 minutes ago

  @RogersHelps At the time of changing our package, the rep said we could have it but the pod would be $10 a month. She talked me out of it. Ive just changed my mind and would like to go with the Gen 4. Im just waiting for the tech on the chat. Thanks for your help.

• 
  kaleemullah (@kaleemullah19) reported 35 minutes ago

  @Rogers I’m extremely disappointed with the service I’ve received. My Rogers Home Internet has been completely down for the past 2 days (flashing orange light on the modem). I work from home and was forced to take leave from work because of this outage. I spent over 2 hours waiting for support, multiple calls, and finally a ticket was created (Reference: i2598853033). Despite explaining that this outage is impacting my job, I was told the earliest technician appointment is Monday. I was also informed that any compensation will only be discussed after the technician visit. Who will compensate me for the leave I had to take from work and the inconvenience caused by this prolonged outage? I expect this case to be escalated and resolved as soon as possible.