Rogers outages and service status in Flesherton, Ontario

Problems in the last 24 hours in Flesherton, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Flesherton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Solid Shatner (@KarlMagnonMan) reported 7 minutes ago

  @RogersHelps I FINALLY got a hold of someone today - that even had English as a FIRST language. Unfortunately, I had to select options to indicate I was BUYING SOMETHING in order to speak with someone LIVE. My other FOUR attempts today were hung up on. Big “F” for Cx Service guys.

• 
  Alp Deniz (@alpdenizdeveci) reported 8 minutes ago

  @RogersHelps I called that number 15 times where no one replied to me, anything else that will actually help me?

• 
  Andrew (@kwtib) reported 9 minutes ago

  Officially on hold with @Rogers for 1.5hours... for tech support.. because someone damaged a rogers line to a seniors residence. Good job Rogers!

• 
  MW (@marcuswaters) reported 13 minutes ago

  @Rogers Part 2 - Your infrastructure doesn't allow customers to reach the support due to 'excessive call volume (=everybody calling to complain re unauthorized increases. Ridiculous options to get through to an agent. AI ftw. Cost cutting at its finest. Bigger bonuses inbound

• 
  Not Jesperi (@cakeeater74) reported 15 minutes ago

  @FierySharky @Rogers @Sportsnet He sucks at his job he evaluates goaltenders like it’s still the 90s

• 
  CanadaSam53 (@canadasam53) reported 17 minutes ago

  Gotta say The new @RogersHelps technical support AI actually makes calling for help more difficult. A simple request to exchange equipment took me repeating the request 6 times

• 
  Georgiana Balanica (@GeorgianaB83826) reported 21 minutes ago

  Hey @Rogers you need to do a much better job at dealing with your customers! I’ve been waiting for more than 15 minutes today to be transferred to talk to a supervisor after dealing with a customer service representative for more than 30 minutes that couldn’t understand my request for a service upgrade! You can’t put customers on hold for that long without resolution so I had to drop the call! Train your employees and train them how to properly help customers meet their needs! I know I’ve been working in this industry for over 15 years! I’ve started in customer service however it’s not what it used to be! Now it seems you want to get rid of customers as fast as possible instead of helping them and ensuring they remain loyal to your business!

• 
  ❤️Shibilijoon❤️ (@shibilijoon) reported 24 minutes ago

  @Rogers should be nominated the worse provider of the universe! Terrible!

• 
  Ryan Hibbs (@rhibbsy) reported 27 minutes ago

  @RogersHelps This is ridiculous. I just got through to a chat specialist, and they ended the chat immediately when I tried to report the fraud. It was 2.5 hours just to contact them and they immediately ended the chat. Absolutely rude.

• 
  Skeets59 (@Skeets593) reported 27 minutes ago

  I see a new line item on my Rogers cell phone bill. “Wireless rate adjustment “ $5. I call Rogers. They are experiencing higher than normal call volume and to call back later and they hang up on me. Nice. Well you just lost a customer @Rogers. I’m now with Freedom