Rogers outages and service status in Fort-Coulonge, Quebec

Problems in the last 24 hours in Fort-Coulonge, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fort-Coulonge, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  ♉️ J a i m e W I L L I A M S🇨🇦 (@SueValley) reported 3 minutes ago

  @RogersHelps @KlisSteven Hello I am needing help with technical support, messaged mynaccount number to you

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  Donna (@DonnaWatson01) reported 4 minutes ago

  @RogersHelps Is there anyway to contact Rogers to get a line that was torn down by a tree limb repaired! I need to schedule a service call and this endless waiting on hold seems ridiculous!

• 
  Russell (@major2571) reported 6 minutes ago

  @RogersHelps @MactelecomN Isn’t technical support your department? even if this is not a technical problem you should follow up internally. This garbage customer service and attitude is why i left rogers over a decade ago and will never be a customer again.

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  ♉️ J a i m e W I L L I A M S🇨🇦 (@SueValley) reported 6 minutes ago

  @RogersHelps @SNCTrader Check your dms I too have been having issues and I could use some help

• 
  kaleemullah (@kaleemullah19) reported 10 minutes ago

  @Rogers I’m extremely disappointed with the service I’ve received. My Rogers Home Internet has been completely down for the past 2 days (flashing orange light on the modem). I work from home and was forced to take leave from work because of this outage. I spent over 2 hours waiting for support, multiple calls, and finally a ticket was created (Reference: i2598853033). Despite explaining that this outage is impacting my job, I was told the earliest technician appointment is Monday. I was also informed that any compensation will only be discussed after the technician visit. Who will compensate me for the leave I had to take from work and the inconvenience caused by this prolonged outage? I expect this case to be escalated and resolved as soon as possible.

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  RJ 🍁 (@TheLeamen) reported 15 minutes ago

  @RogersHelps I received a second Xfinity set box. I went through the setup and got error 12. Internet says the box serial may not haven tied to my account and to call support.

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  Paul Salmon (@pfsalmon) reported 15 minutes ago

  @Rogers I have now been waiting for 1 hour 17 minutes just to look at changing my mobile plan and get a new phone for one of the numbers. If you don't fix this 100%, basically kiss my ***, then I am walking away form you and pray that you go under....

• 
  Chibuzo Nwankwo (@ChibuzoNwankwo2) reported 20 minutes ago

  gone! Once i decide to end this frustrating relationship with @Rogers my number will suddenly become visible to them with all manner of offers to come back. I'm frustrated. I can't keep giving my organization excuse that my home internet is not working @RogersHelps

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  I am Canadian, eh! 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@trish_proulx) reported 21 minutes ago

  @RogersHelps I am a new customer. The QR code I received didn’t connect properly. My account from my previous carrier is disconnected so I can’t make or receive calls or texts. The salesman who set up my account with my nickname and not Patricia (my legal first name. /1

• 
  Tammie (@tammie__cross) reported 21 minutes ago

  @Rogers Great to see Rogers cheering on Team Canada. 🇨🇦 It would also be great if loyal customers trying to cancel a line didn’t have to sit on hold for over an hour. Customer service should be as strong as our team. @RogersHelps