Rogers outages and service status in Fort-Coulonge, Quebec

Problems in the last 24 hours in Fort-Coulonge, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fort-Coulonge, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  stella vellani (@StellaVellani) reported 1 minute ago

  @JustMeJamie64 @Rogers Even Banks have customers services in other countries I guess it’s cheaper for them ? not to discriminate but I am paying for a service in Canada I would like them to employ Canadians

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  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 12 minutes ago

  On hold for 35 minutes with @Rogers @RogersHelps "customer service". #wtaf

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  MM ꕥ  (@MaahirMomtaz12) reported 13 minutes ago

  @JustMeJamie64 @Rogers Rogers has outsourced their call centres for years. They preach Canadian but most of their customer service is foreign

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  Stephen Jackman (@SteveJackman) reported 13 minutes ago

  How in the world did the @CRTCeng allow @Rogers to buy Shaw??? You’re supposed to protect Canadians it’s your only mandate. The service quality is down the shitter in BC on Rogers(Shaw) Internet. Frequent volume changes on upstream and downstream signals. Automated AI support bots that don’t do **** for anyone. There had to be some back room bribes to allow this farcical deal go through.

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  Susie (@Susie1283430968) reported 14 minutes ago

  @JustMeJamie64 @Rogers They all have their call center agents out of the country to save money but I wonder how much they save when customers leave because of the bad experience

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  anewkindasomethinsomethin (@anewkindasomet1) reported 15 minutes ago

  @JustMeJamie64 @2BikeisLife1 @Rogers I yelled at AI support with some f bombs. I got told by AI that my abuse wouldn't be tolerated 🙄

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  GrumpyOldMan (@NotElonEither) reported 18 minutes ago

  @NavdeepSBains We're you the COO of @Rogers when the Brampton call centre was outsourced to other countries including India/ Philippines? How does that help ontarians?

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  Mertecracker (@JWatson42) reported 19 minutes ago

  @RogersHelps I have requested to be contacted to resolve an issue by email, but you are continuing to try calling a number that is no longer in service. How can I talk to a human without being able to call from a Rogers SIM? Chat is unable to resolve.

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  CanuckArgento (@CanuckArgento) reported 20 minutes ago

  @JustMeJamie64 @Rogers every single customer support that ive dealt with was in india...they have absolutely no idea wtf they are doing

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  CptNash (@CptNash2) reported 24 minutes ago

  @JustMeJamie64 @Rogers Because since 2008,many companies were offered outsourcing financial incentives and generous tax breaks. I personally was on a team that closed a contact centre in Canada to relocate to the Philippines. I can tell you that it has nothing to do with superior customer experiences.