Rogers outages and service status in Fort Frances, Ontario

Problems in the last 24 hours in Fort Frances, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fort Frances, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chibuzo Nwankwo (@ChibuzoNwankwo2) reported 3 minutes ago

  I was on phone yesterday for good 4hrs trying to get the @Rogers customer care team guys for my home internet issue, no one picked. Went to live chat, the fellow said they can only help through the care team department. That’s after being no 190 on queue @RogersHelps.

• 
  I am Canadian, eh! 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@trish_proulx) reported 4 minutes ago

  @RogersHelps So when I went in to your corporate store I couldn’t get a sim card because the name on my account didn’t match perfectly. Trish is a shortform of Patricia. The agent at the store told me she put in a ticket which will take 24 to 48 hours to process. No cell service since Tues

• 
  これは何の意味もありません (@TRSbizarro) reported 6 minutes ago

  @RogersHelps how so? If you have automated systems to detect interruptions, would those same systems not tell you exactly where the service interruption originated? if so, how would reports from customers be of anymore help than what your systems are already telling you?

• 
  ♉️ J a i m e W I L L I A M S🇨🇦 (@SueValley) reported 8 minutes ago

  @RogersHelps @SNCTrader Check your dms I too have been having issues and I could use some help

• 
  Bill Perry (@Captnwilly) reported 9 minutes ago

  One thing I can count on is to not count on Rogers cellular coverage on the ferry between Sidney and Fulford and the 5G just goes out for about 10 minutes. Can’t even watch Rogers sports network @rogers

• 
  kaleemullah (@kaleemullah19) reported 9 minutes ago

  @Rogers I’m extremely disappointed with the service I’ve received. My Rogers Home Internet has been completely down for the past 2 days (flashing orange light on the modem). I work from home and was forced to take leave from work because of this outage. I spent over 2 hours waiting for support, multiple calls, and finally a ticket was created (Reference: i2598853033). Despite explaining that this outage is impacting my job, I was told the earliest technician appointment is Monday. I was also informed that any compensation will only be discussed after the technician visit. Who will compensate me for the leave I had to take from work and the inconvenience caused by this prolonged outage? I expect this case to be escalated and resolved as soon as possible.

• 
  Paul Cee (@PeeCee62) reported 9 minutes ago

  @RogersHelps of all days to have the Internet go down. It's Free Agent day and I can't see @FriedgeHNIC

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 10 minutes ago

  @RogersHelps To add to this, we’re in a heatwave, & cus the internet has been down, we haven’t been able to configure our smart thermostat. Not only couldn’t I WFH but our house is hot asf too. You’re quick to charge extra fees, yet your support and service are terrible

• 
  Mukhtar Mahfooz (@mukhtarmahfoozt) reported 12 minutes ago

  @RogersHelps is calling to a land line in Pakistan restricted even though you charge for the package ? It’s being few weeks the voice routing issue is not observed by anyone in your international voice team? #CCTS

• 
  TOSports4Ever (@TOSports4Ever) reported 13 minutes ago

  Looks like @Rogers is currently having another major outage