Rogers outages and service status in Gilmour, Ontario

Problems in the last 24 hours in Gilmour, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gilmour, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ds (@Sky__16__) reported 2 minutes ago

  @RogersHelps @Rogers 5-hour outage. $250+ lost income. $2 credit. Then Rogers tells me I should pay another $15/month for backup internet. Imagine causing the problem, offering less than 1% of the losses as compensation, and then pitching a subscription as the fix.

• 
  His Divine Shadow (@ESchillup) reported 2 minutes ago

  @JustMeJamie64 @Rogers The best way to get someone in canada is select French and then they answer go "shoot i thought I hit english, can you help me" and they basically all speak English anyways.

• 
  K D (@_kd2357) reported 4 minutes ago

  @JustMeJamie64 @Rogers Telus is the worst, their call center is in which I would assume Mexico and they just keep bouncing you around to different departments because no one wants to help you.

• 
  Taylor 🍝 (@taytaygood23) reported 5 minutes ago

  Why is the wait time so ridiculously long. I have been on hold for over an hour and a half now. This is absolutely ridiculous. Paying this much money a month for absolutely no service. @RogersHelps

• 
  CptNash (@CptNash2) reported 6 minutes ago

  @JustMeJamie64 @Rogers Because since 2008,many companies were offered outsourcing financial incentives and generous tax breaks. I personally was on a team that closed a contact centre in Canada to relocate to the Philippines. I can tell you that it has nothing to do with superior customer experiences.

• 
  Pav (@hwspav) reported 7 minutes ago

  @RogersHelps This isn't helpful. Also been on hold for 45 mins now. So happy you guys made cuts. The customer support is too notch. 🙄

• 
  makdidit (@lone_wulfff) reported 8 minutes ago

  @JustMeJamie64 @Rogers Lol go tell that to the board of directors then. You think these people give a ****? It's all about the bottom line

• 
  V_F_S (@TheFilmAnalyst1) reported 13 minutes ago

  @JustMeJamie64 @Rogers I had to pay for an RDS subscription that I didn't use for 8 months. 1st time, l hung up because I waited 30 mins & no one picked up. 2nd time, some idiot couldn't verify my credentials despite calling from the verified phone # on the account. 3rd time, finally lucked out.

• 
  Dan Anderson (@BitterDan) reported 14 minutes ago

  @JustMeJamie64 @CognizantBeing @Rogers Worked for Rogers for years. Their whole play is to charge as much as possible while making service extremely difficult or useless to reach.. means less costs for them. All 3 carriers are corrupt.

• 
  Deb Moynahan (@vanuckfan56) reported 15 minutes ago

  It’s now beyond enough @Rogers … since Monday 8am no internet and initially 3-5 hr outage. It’s Tuesday 🤬