Rogers outages and service status in Goderich, Ontario

Problems in the last 24 hours in Goderich, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Goderich, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Terry Murphy (@tyjac2) reported 45 seconds ago

  @RogersHelps Now the wifi is down again what is going on

• 
  Cristina Aiello (@caiello2) reported 2 minutes ago

  @RogersHelps Do you have any idea how long the wait time is for customer service or technical assistance. Hire more staff and train them fully.

• 
  Mel (@Mel_1245) reported 4 minutes ago

  @RogersHelps how can someone inquire about billing issues if it’s been 3 days and I can’t reach anyone. You just wanna take more money every month? #rogers

• 
  quaffer (@quaffer) reported 6 minutes ago

  I have not been able to get to @rogers for tec support in 4 days. I hang on the phone for almost two hours on two occasions and then the call hangs up. Why should any paying customer wait 2 hours for a call to he answered? Obviously not enough people working there. 1/

• 
  Ege Peskircioglu (@egepesk) reported 7 minutes ago

  @RogersHelps Internet down 5+ hours in Toronto, Dupont Area. I’ve now been on hold 1.5 hours and live chat keeps disconnecting. My entire business depends on receiving and transferring large files to clients and I have lost a full workday. need help asap.

• 
  celeste 🌼🌞 (@celestee3) reported 8 minutes ago

  @RogersHelps My term doesn’t end for 90 days, it seems a bit early for these emails?? Especially repetitive ones? I called the help number and they also said there’s no way to turn them off

• 
  Abhinav Mittal (@iabhinavmittal) reported 9 minutes ago

  @RogersHelps hii rogers. What is the problem with your chat & call support? I shifted my address and called customer care to shift my internet service. No one is picking the call and chat support keeps transferring me. I have already waited 7 hours in line. Should i throw it away

• 
  Kimberley Hall (@KimHallCRE) reported 10 minutes ago

  @Rogers I have been trying for 3 weeks to make changes to my account. Call volume is too high to answer, waited online for a "live agent" who couldn't help me, then I finally got through to a customer solutions and the call disconnects. It is unacceptable client service!

• 
  ARKN (@imaginovationz) reported 13 minutes ago

  @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

• 
  JMB (@jmb_photography) reported 14 minutes ago

  How does @Rogers thank a person for being a customer of 20+ years? They tell them that in order to upgrade their phone and add it to their contract, they have to pay double the amount for their plan. “Cheaper” plans don’t allow for phone upgrades. Do better, Rogers. Such a joke