Rogers outages and service status in Golden, British Columbia

Problems in the last 24 hours in Golden, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Golden, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Gallo (@galloots1313) reported 6 minutes ago

  Just had to cancel my @RogersHelps @Rogers internet due to incapable customer service. A true disaster of a company, tripled my bill and didn’t offer anything else. What a waste.

• 
  𝓝𝓸𝓼𝓯𝓮𝓻𝓪𝓽𝓾 (@ActualNosferatu) reported 10 minutes ago

  Why on Earth is the wait for tech support nearly an hour. INEXCUSABLE. @rogers

• 
  Love My 7 Wood (@LoveMy7Wood) reported 13 minutes ago

  @HeartPatient105 @Rogers @RogersHelps I had to dump their cell service because of a dropped 911 call near my cottage. That is unconscionable.

• 
  sandeep kumar ch (@sandeepkumar_ch) reported 13 minutes ago

  @RogersHelps I tried contacting them even they are not able to help me hence reaching out over here for help

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 14 minutes ago

  @RogersHelps If @Bell has any actual usable service in the area we would definitely consider switching

• 
  GM789 🇨🇦 (@mic56key) reported 15 minutes ago

  @Rogers so now I may miss my teams games.. this is nuts, I already have your cable pkg ..I’m not paying extra.. bad enough you took my radio station away

• 
  AF (@Stu10171017) reported 20 minutes ago

  @RogersHelps The fact they are busy I can understand, but they knew the issue so even after they disconnected me they could still have fixed it but clearly chose not to

• 
  John Tucci (@john_tucci) reported 21 minutes ago

  @RogersHelps How can I? Most of the time you go through the verification and then it says that they are too busy and hangs up. I had to call the sales department and get her to put me through. After support answered, he wasn’t helpful at all. I asked to pass me on to the cancellations.

• 
  H_Maurya (@MauryaHarkesh) reported 22 minutes ago

  @RogersHelps Tried several times calling given contact number but they do not pick call even after waiting 3 to 4 hours. Waited for them to pick 2 to 3 times since last week. Do you have any concrete solution?

• 
  Shawna R (@shawna_r80) reported 22 minutes ago

  @RogersHelps Please have someone call me. I’m done waiting on hold for two hours to have your rude customer service rep hang up on me.