Rogers outages and service status in Golden, British Columbia

Problems in the last 24 hours in Golden, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Golden, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Le Moose (@dwarvenbrohan) reported 1 minute ago

  @RogersHelps is there an ETA for the restoration of internet phone and TV services in beacon hill north Ottawa? outage map is down so there are no resources that provide updates outside of this account

• 
  Michelle Jones (@MJones520) reported 2 minutes ago

  @RogersHelps That reply does not resolve the issue. I have been online and called the appropriate numbers with no success. Your menus do need lead to this option. Please provide a phone number and the appropriate prompts to add my name to your internal do not call list.

• 
  Sweet Tooth  (@sweet_tooth19) reported 4 minutes ago

  @JustMeJamie64 @mike_kozar @Rogers They outsourced all their call centers to be in Casablanca and also India. So much for them promoting 100% Canadian call centers. Back in the day, they used to answer the phone with “you’ve reached Jane in Moncton, how can I help you?” Notice how that is gone?

• 
  Karen (@karren_n) reported 5 minutes ago

  Is there an issue in Calgary right now? Internet & cable went out. Internet came back, but cable is still offline. I'm in Willow Park. @RogersHelps

• 
  IbbiKB (@IbbiKb) reported 10 minutes ago

  If you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic

• 
  Richard Ra | Pizza Topping 0.01% | Bong (@MyPetMonster) reported 12 minutes ago

  @Rogers you're customer service is the absolute worst in Canada. Looping AI bots that you can't even contact a person. Some issues can't be resolved by your AI Bots. and it's offensive to treat customers like that.

• 
  Deb Moynahan (@vanuckfan56) reported 12 minutes ago

  @Rogers @Rogershelps asking for updates on Bridgeport outage. Can’t sign into account. No service since Monday 8AM

• 
  maDJunnic (@maDJunnic1) reported 15 minutes ago

  @JustMeJamie64 @Rogers You can call Bell customer service and order food from Calcutta in the same phone call.

• 
  ams🍉 (@amsinthenorth) reported 16 minutes ago

  @RogersHelps It it doesn't work intermittently at home and several areas around Sudbury, none of which are remote or rural. It's the rogers network and im in the process of switching to another provider bc this is beyond ridiculous

• 
  Cristina Aiello (@caiello2) reported 17 minutes ago

  @RogersHelps I got through to a tech after 1 hr & 15 min, was told known outage in area from Aug 17 at 3 pm till tomorrow Aug 18 at 6 pm. Tech didn’t bother to offer any help or investigation noting my history. Tech should be invested in customer service.