Rogers outages and service status in Golden, British Columbia

Problems in the last 24 hours in Golden, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Golden, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pcofwork (@pcofwork) reported 8 minutes ago

  @Rogers WiFi keeps going down. ZERO customer service. Fired Canadian workers so we could wait 3 hrs to talk to someone you can't understand. Even your AI Anna is slow. Third world internet, out of this world costs. Canadians deserve better.

• 
  Karen (@karenfamily1) reported 12 minutes ago

  @Rogers @Rogers your customer service is poor. I have been calling for a few days, with the same response, that you are overwhelmed with calls….I went into the kiosk. They gave me a different number to call. They said the couldn’t help me. Very frustrating overwhelming.😮‍💨

• 
  Abi 💜 (@h_abi16) reported 12 minutes ago

  @RogersHelps That would be great because we recently did renovations and the internet cables are not working which is why we need a technician to help with the install.

• 
  Michelle Jones (@MJones520) reported 13 minutes ago

  @RogersHelps That reply does not resolve the issue. I have been online and called the appropriate numbers with no success. Your menus do need lead to this option. Please provide a phone number and the appropriate prompts to add my name to your internal do not call list.

• 
  YOWGuy (@Sundayflyer) reported 16 minutes ago

  Call for assistance. Sorry we have higher call volume and cannot take your call. Click. OK I'll try a chat We will connect you. Wait 75 minutes. Chat terminated. Requested a transcript and sure as heck it was just terminated. @Rogers I have been a customer for 25+ years. Nice

• 
  Tattersail (@Tattersail67) reported 17 minutes ago

  @georganneb @Rogers These ******* decided I didn't return rental equipment - kept charging my account but never billed - then hit my credit rating before I realized it - thing is I didn't have rental equipment - absolute ******** company

• 
  Lefroy Jenkins (@JenkinsLefroy) reported 20 minutes ago

  @RogersHelps @celinalex_ru @Rogers, how can we consumers help to track these scammers down and expose them? The numbers they call from are either ghost numbers or cloned. I've called several actual people to inform them their numbers were being used for these scams.

• 
  Carole Farhall (Khaligirl) (@CaroleFarhall) reported 22 minutes ago

  @Rogers prepaid box to send my S26 phone back so my bill will go down even more because I will not be paying for the it anymore. I did say no to the phone at the moment because it sounded to go to be true. I asked for an email to confirm everything and was told I would get it with in

• 
  Ronnie Turner (@TookARonTurn) reported 24 minutes ago

  @RealDonBradshaw @Rogers I wouldn’t say it sounds conspiratorial. I’d say it just sounds ridiculously stupid.

• 
  NoTimeToWaste (@NotMuchTime2Go) reported 28 minutes ago

  @JustMeJamie64 @Rogers Hmmm, what happened to all the "we're CANADIAN" patriotic bullshit? Oh, I guess 100% Canadian just means 'we're not using American products ' You do realize we live in a very very sick country. Oh, and "diversity is out strength " one of the absolutely stupidest slogans stupid people ever fell for. Utterly absolutely stupid.