Rogers outages and service status in Golden, British Columbia

Problems in the last 24 hours in Golden, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Golden, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harold and Jean (@HAC_N800) reported 7 minutes ago

  @RogersHelps At least an IVR message with perhaps a repair eta would at least let callers know that an issue is known, and being worked on..Shaw used to have that…

• 
  Chinook 💨 (@northernchinook) reported 8 minutes ago

  @RogersHelps @jenniferdrader5 I phoned customer support number 4x and waa disconnected 4x. It also kicked me out of the chat queue twice after waiting more than 1 hr each time. Absolutely incompetent and atrocious customer service. The government needs to legislate you guys to have actual customer support.

• 
  💫 5iveThaGoddess 💫 (@BellaChanelT_O) reported 8 minutes ago

  I need assistance and I literally called 13 times within the past 2 hours, only to be given the runaround and get hung up on. I don't call Roger's for this exact reason. I need one simple question answered and your AI cannot help. What's going on over there? @RogersHelps

• 
  ᴛʏ ᴊᴏʀᴅᴀɴ | X92.9 (@ImTyJordan) reported 9 minutes ago

  I'm so glad I pay so much for @Rogers Shaw internet only to be affected by an outage for nearly 18 hours now with no update or message from them.

• 
  Salty Albertan (@FringedCanuck) reported 9 minutes ago

  @GunGnome @Rogers 5G is garbage. It’s a scam

• 
  Kathryn Taylor (@katinedmonton) reported 11 minutes ago

  @Rogers you need to do better with customer service. 4 times with AI and no way to speak with anyone.

• 
  cko (@chriskoconnell) reported 13 minutes ago

  @Lidsville @Rogers Who ******** is answering calls from unknown numbers in 2026? Absolutely ridiculous.

• 
  Andrea (@junglejetgirl) reported 15 minutes ago

  @Rogers I have been call customer service all day and the recording just keeps saying higher than normal call volume and hanging up

• 
  Jamie McGee 🇨🇦🍁 (@JamieMc46313002) reported 17 minutes ago

  Seriously, @Rogers? Cut this corporate greed crap.

• 
  Sheila🇨🇦C (@SheilaC17730851) reported 17 minutes ago

  @RogersHelps @MerileeToo Cancelling my service. You ****** the situation up sooooo bad.