Rogers outages and service status in Gooderham, Ontario

Problems in the last 24 hours in Gooderham, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gooderham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter J. Kampe IV (@plkampe) reported 7 minutes ago

  Hey @Rogers, stop calling me to move my cellphone over to you, I am happy with my provider. I will say this again, remove me from your calling list as all the customer service calls still have not removed me.

• 
  Jo (She\Her)🇨🇦 (@jmckay2508) reported 11 minutes ago

  WTF! @fordnation @Rogers is about to show YOU their lil'wire brush. Take that shot at Poilevre's seat now - OR???

• 
  JMB (@jmb_photography) reported 16 minutes ago

  @Rogers knows how to reward loyalty…customer of 20+ years…internet rates go up ~$8 every year. I want a new phone after 3 years of the same phone. Must upgrade plan just so I can get a new phone? Will be an extra $30/month?!?!? Will be losing my whole family as customers

• 
  Christopher Castle (@Scissorb0i) reported 17 minutes ago

  @RogersHelps So as a customer at this point in your understanding of this issue, you believe it’s my job to do more to resolve this failure of service? That’s the level of service excellence your company provides?

• 
  🔥Zukky💻🔥 (@zukkyzee) reported 21 minutes ago

  @ZivRivkis @Rogers That's ridiculous! I hope they fix it quickly! I had no clue!

• 
  Lois Roper (@LoisKRoper) reported 27 minutes ago

  It is shameful that during fire evacuations that the cell service providers cannot provide better service throughout the valley in the safe areas. From Enderby to Cherryville to Okanagan Falls, two bars is not sufficient let family know we are ok. Do better! @Telus @Bell @Rogers

• 
  Ruthie (@Ruthie80116972) reported 28 minutes ago

  @RogersHelps Didn't cancel, just asked to update my address and was told your company cannot provide service at my new location. They were informed about this planned move at the time we subscribed and ur staff told us they had service there!

• 
  Andrew (@kwtib) reported 28 minutes ago

  Officially on hold with @Rogers for 1.5hours... for tech support.. because someone damaged a rogers line to a seniors residence. Good job Rogers!

• 
  Drew (@DrewXperience) reported 32 minutes ago

  @georganneb @Rogers Canada’s telecoms are broken.

• 
  Georgiana Balanica (@GeorgianaB83826) reported 34 minutes ago

  Hey @Rogers you need to do a much better job at dealing with your customers! I’ve been waiting for more than 15 minutes today to be transferred to talk to a supervisor after dealing with a customer service representative for more than 30 minutes that couldn’t understand my request for a service upgrade! You can’t put customers on hold for that long without resolution so I had to drop the call! Train your employees and train them how to properly help customers meet their needs! I know I’ve been working in this industry for over 15 years! I’ve started in customer service however it’s not what it used to be! Now it seems you want to get rid of customers as fast as possible instead of helping them and ensuring they remain loyal to your business!