Rogers outages and service status in Grande Cache, Alberta

Problems in the last 24 hours in Grande Cache, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Grande Cache, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BNKB (@banknotekb) reported 11 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Chris Arnold (@ChrisArnold33) reported 13 minutes ago

  @RogersHelps your outage detector says there is none in my area (Kitchener, ON), but we’re very much without internet. Need to do work here and cannot.

• 
  ARKN (@imaginovationz) reported 15 minutes ago

  @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

• 
  Ege Peskircioglu (@egepesk) reported 16 minutes ago

  @RogersHelps Internet down 5+ hours in Toronto, Dupont Area. I’ve now been on hold 1.5 hours and live chat keeps disconnecting. My entire business depends on receiving and transferring large files to clients and I have lost a full workday. need help asap.

• 
  KIRO Service Consultation (@ampharan) reported 17 minutes ago

  @Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service

• 
  kakes (@kerrykakes) reported 20 minutes ago

  @Loveataurus @Rogers Drives me nuts. If I block a number why would they let it still leave a vm? Like make it make sense. So aggravating. Im thinking of changing carriers. I have 3 phones with "unlimited" data. The highest internet which seriously sucks *** goes out more than its on 1/2

• 
  Billa (@hello17755) reported 21 minutes ago

  @Rogers i have been waiting on the phone 📞 for 45+ minutes and listening to a message; there is bit of wait; use to provide good service; may be we need new management team. Fix it before you start loosing your loyal customers.

• 
  ज्वलंत (@JwalantSoneji) reported 24 minutes ago

  @Rogers Hung up the phone at 2hrs wait #terrible

• 
  DavidKoroma.eth (@D_A_Koroma) reported 24 minutes ago

  So, @Rogers has just given up on human customer service?… This AI hellscape is so frustrating…

• 
  Donna (@iCruiseify) reported 25 minutes ago

  @RogersHelps I have been trying to call Rogers most of the day. Every single time I get hung up on by a recording that says you’re just too damn busy to answer the phone right now so call back another time why so you can just hang up on me again!!!