Rogers outages and service status in Granville Ferry, Nova Scotia

Problems in the last 24 hours in Granville Ferry, Nova Scotia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Granville Ferry, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blk Orchid (she/her/they) (@iamblkorchid) reported 5 minutes ago

  @chatrmobile @Rogers get your **** together! Why is it that I'm having technical issues with my phone and I can't even get to talk to a real person about it cause you have no customer service dept anymore, for years now. Ridiculous!

• 
  Obaid (@0baid0mer) reported 8 minutes ago

  @RogersHelps @melaniejoly Rogers customer service wait times of over 3 hours are unacceptable. Canadians pay premium prices for telecom services but struggle to get basic customer support. Please take action to improve accountability and service standards in the telecom industry.

• 
  Jaskaran Singh (@jzsingh91) reported 13 minutes ago

  @RogersHelps @Rogers Don’t you think I have tried calling the move department a few times! Tagging you on socials is the last thing I wanted to do. What is your policy if the new address is non-serviceable and the customer has an existing contract with rogers?

• 
  Oh Canaduh (@CanaduhOh) reported 14 minutes ago

  @RogersHelps nice! Huge outage middle of the 3rd place World Cup game, nothing on the website about it, and huge wait time when calling customer service. “Better together” my a**.

• 
  BrianM (@briangm11) reported 16 minutes ago

  @ShiDavidi And the @BlueJays lose again, big surprise. And shut out, too! What a bad team this is this year. But once again, all the tickets were sold, so @Rogers will be laughing all the way to the bank!

• 
  Angela F. (@RRCCowner) reported 17 minutes ago

  @Rogers You guys manage Fido. Go ask Terrie Tweedle. He will like this one. I use @FidoSolutions I need two phones and the weirdest payment arrangement ever I’m about to be in the news. I know. It’s ********, clutch your pearls. It’s medical and I’m an awesome person totally worthy of some support from awesome companies. Nice pearls. I need a month to pay my phone bill. TLDR Long story. Whistleblower gets fake donation that locks up my bank account from the GoFundMe. Has Parkinson’s so didn’t renew my DL. need ID to unlock bank account Oh. So not so long. Got ID but receipt from service BC isn’t enough. We need the actual ID so with my banking world disabled I’m kinda stuck. I’ll pay it but I need time to get ID. The phone thing? I hate seeing Brad frustrated because it refuses to hold a charge unless it’s perfect. Right charger. Right pressure on charger by hanging it. Waiting all night and it still has 11%. I’m new at this. But I’m all about justice. Nice to meet you.

• 
  CD (@Denos1118) reported 18 minutes ago

  Being in hold for over 2.5 hours to just get a shipping label to return a cable box not working @Rogers @RogersHelps is ridiculous and unexceptable and I'm still on hold. But to add a service gets you straight through.

• 
  Alan Cross 🇨🇦 (@alancross) reported 22 minutes ago

  Hey @Rogers ! I’ve spent FIVE HOURS on the phone today (mostly on hold) trying to book a service call for my Rogers home security. I’ve been transferred 7 times and had the call drop twice. Your customer service is ABYSMAL!

• 
  vish (@vishy1978) reported 26 minutes ago

  @RogersHelps do you people have 1 person working in tech support? On hold for over 90 mins yesterday before I had to hang up and now 41 mins and holding. This is ridiculous.

• 
  Jaskaran Singh (@jzsingh91) reported 28 minutes ago

  @Rogers your customer service is broken. I have spent hours trying to get hold of someone on a call to set up an internet move request but nothing — every call disconnected. Filled your callback form after a chat. Nothing. Do customers have to tweet at you to get help?