Rogers outages and service status in Grimshaw, Alberta

Problems in the last 24 hours in Grimshaw, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Grimshaw, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ranjan Soni (@_RanjanSoni) reported 6 minutes ago

  @stitchlady @Rogers I would if I could. It is at their end. Their system needs to re-provision my wifi. I reset my network settings (just because their 'AI bot Anna' asked me). Then Anna told me that I need to call them. Called them about 4 different times and waited each time between 90-120 minutes

• 
  Karl Zenith Nieva (@TheKarltopia) reported 6 minutes ago

  @RogersHelps In the future??? @TELUS has had this for over a decade I believe. Nice way to lose a customer

• 
  BrianM (@briangm11) reported 8 minutes ago

  @RogersHelps Thanks, but the @Rogers tech support dept has been so decimated by profit-enhancing layoffs that the task seems insurmountable. We "upgraded" to Xfinity last Aug., but the modem quit twice this week. Each phone call takes 60+ min, and last night we had to quit.

• 
  Procrumpets03 (@Procrumpets031) reported 11 minutes ago

  @VTuberASMRFan @Rogers sign her, so we never have to watch Lennyn Sosa take an AB again

• 
  🍄***H0LI0🍄 (ĭg′nər-əntis Vulgaris) (@CryHardLibtards) reported 13 minutes ago

  @Martyupnorth @Rogers gives more to their NEW customers then they do to people who have been with them for 20+ years. worst company in Canada.

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 15 minutes ago

  @RogersHelps Yes, and I finally got some help yesterday. After an hour and a half. That is 6.5hrs over 2mths waiting for help. This is NOT acceptable! I'm pretty sure the only reason my call got picked up is because I started swearing on hold.

• 
  Sanka Jayasundera (@Zenblime) reported 18 minutes ago

  @RogersHelps Its on both. I tried doing on the phone and through online and I am not getting feedback on either. I shouldn't be in a situation where a phone with 100% charge dies before I can connect with rogers. My issue is I got a new watch but its not connecting to the plan.

• 
  Faisal (@faisal_) reported 22 minutes ago

  Rogers is down again for the 20th time in the last 3 months. What is going on with them? @Rogers get your act together. Around 1 hour wait on customer support lines. You sure you want to let 50% staff go?

• 
  𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported 23 minutes ago

  @RogersHelps I have the matter sorted - after 2hrs on hold, and a total of almost 3hrs to resolve the issue. For the amount of money I spend on @Rogers services, I would hope you'd hire more support members to reduce wait times.

• 
  MACK A (@mack1971) reported 27 minutes ago

  @RogersHelps Your agents ? You mean there’s more than one, it sure doesn’t look like it . Service on my cell phone sucks , called about the same issue a couple of months back and was told issue was solved as the reset network settings , same BS is happening again… give me some guidance YC