Rogers outages and service status in Happy Valley-Goose Bay, Newfoundland and Labrador

Problems in the last 24 hours in Happy Valley-Goose Bay, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Happy Valley-Goose Bay, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GoJays (@GoJays) reported 2 minutes ago

  @RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??

• 
  Sydella (@newfiegirlrules) reported 5 minutes ago

  @RogersHelps I would appreciate someone contacting me directly since trying to get to the appropriate dept doesn't seem to be possible through so called "customer service"

• 
  nacef karim (@nacef_karim) reported 5 minutes ago

  Waited 2hours 08 minutes to get help from @Rogers, no answer and the call was disconnected. Wouaw, no words to describe the experience!!!!!!!!

• 
  Medeiros M (@Medeiro34452245) reported 6 minutes ago

  They told me to call customer service and have them bring me another one So now I will be without any TV programming for a few days. Boy rogers really sucks when it comes to keeping their customers @Rogers

• 
  Dom (@NorthsideJane_D) reported 9 minutes ago

  @Rogers Why is it impossible to speak with someone ever since y’all added that stupid AI Assistant?? It’s been a week of me hearing “high volume calls”. No one is calling y’all. Also I refuse to pay my bill until I speak with someone

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 15 minutes ago

  @barry416 @Rogers And unfortunately I'm not in Canada, so a @Rogers store isn't an option. By the way my issue is still not fixed.

• 
  Corey Buffett (@coreybuffett) reported 17 minutes ago

  Working at 24 hours to download a game on rogers, max down is like 10mbps, same setup on bell would be don’t in a couple hours, this is crazy @rogers fix get better hardware or finally install fibre ! #nogamingonrogers

• 
  Claudio Rocchi (@ClaudioRocchi1) reported 22 minutes ago

  @Rogers I have been trying to call customer service all day. Get same message we are to busy call again later. I would expect better from a company like yours.

• 
  E.C.Yoho-Author (@ECYoho) reported 24 minutes ago

  @NicoletteFuller @Rogers My mom had Telus for a bit had the same sort of issue. Think she went to telus and talked to them about going to the US go visit me, i will ask her and let you know. Her bill wasn't much if anything due to wifi everywhere

• 
  @HolyDegenerate (@RandySaretzky) reported 27 minutes ago

  @Rogers I had my phone on roaming for 2 days and my bill was a 1000 dollars!!!!! I have had enough of this cell company! I’m in Thailand and need support now