Rogers outages and service status in Hawkesbury, Ontario

Problems in the last 24 hours in Hawkesbury, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Hawkesbury, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luker (@Ryan3Luke) reported 2 minutes ago

  @RogersHelps Many houses on our street are out. Told nothing they can do cause they believe there isn’t a problem

• 
  Redbeard (@Southpontiac) reported 3 minutes ago

  @soro77 @Rogers @TELUS Lol Telus is no better just left them for Rogers because their service was so terrible.

• 
  Solid Shatner (@KarlMagnonMan) reported 4 minutes ago

  @RogersHelps All I want to do is change my address. I’ve been trying to do this since 2021 and your garbage website will NOT let me change it. Your AI said your tech support is 24/7 & every time I request to speak to someone I’m hung up on. This is 100% UNACCEPTABLE.

• 
  Kevin F (@Kevin1141531) reported 4 minutes ago

  @momluvsfood @RogersHelps @Rogers What annoys me is the "longer than expected". It's always the same. 2 hrs yesterday, no one. Chat today transferred me 3x and the agent was beyond rude.. I've worked in chat for a major bank and could never chat like that. I'm still not satisfied. Likely cancelling all products.

• 
  Grittygirl88 (@grittygirl88) reported 5 minutes ago

  @CCTS_CPRST @Rogers Is their tech department on strike. Why do they always blame it customers saying high call volume. It seems their customer care is calling each other because real customers are definitely not getting the response from them.

• 
  Lynn Without an E (@Moon_River05) reported 5 minutes ago

  @blu_kryptonian It's hard wired into the cable box. @Rogers does everything in their power to make sure their customers are unhappy. It's really quite incredible. They actually have an automated message that says "We are too busy to take your call, goodbye" when you call customer service. Goodbye is right!!!

• 
  Grittygirl88 (@grittygirl88) reported 7 minutes ago

  @RogersHelps Roger's offline stores are not able schedule the te h appointments for new device installation and are not even able to schedule appointment. The Roger's in square one mall said they cannot do any modifications for the home internet service.

• 
  The REAL Sassy Queen 👑 (@TheRealSassyQn) reported 12 minutes ago

  Wow been on HOLD with @Rogers over an hour to cancel our INTERNET and got disconnected Went into a STORE in ON @fordnation They are giving me the same number to call If they never answer .... How do you cancel?? This is disgraceful service #Rogers #NeverROGERS

• 
  CDN_Footy (@TFCin110) reported 14 minutes ago

  @RogersHelps @JacobJPhillips There’s no point Jacob. I reached out weeks ago with a billing inquiry after I went through the same thing as you. Still no response to my DM. Waiting for my contract to expire and then I’m gone. Can’t deal with the horrible customer service when you need them to help.

• 
  AC@SS56 🍎 (@ACassan56) reported 15 minutes ago

  @TruthFringe @Rogers Rogers is one of the absolute WORST companies in Canada! I ripped there garbage out of my house 15 years ago and will never use them ever again! Pure trash company!