Rogers

Rogers Outage Report in Heinsburg, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Heinsburg, Alberta 01/17/2026 17:30

January 17: Problems at Rogers

Rogers is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Robrt_McMillan Robert McMillan (@Robrt_McMillan) reported

    @RogersBiz Were they using Rogers support line instead of MS Teams tech advice? That would explain the slow roll out - weeks on hold.

  • andAbby24 Dave Gillespie (@andAbby24) reported

    @RogersHelps If you want to help me help me, if you can't don't. Otherwise send someone to pick up the equipment. IBryond this message I have no way to contact Rogers

  • KarwiTezMirch THE FEARLESS_SIKH (@KarwiTezMirch) reported

    @Rogers CRAP

  • Chilli_Momma Kim 🇨🇦🏎️💨 (@Chilli_Momma) reported

    @RogersHelps A faulty modem that I have had for almost a year & yet no one in tech support believes this. Very strange. I’ve even worked with multiple tech through this support here, all told me the same, it was the update. Which is why I asked if others on here have the issue.

  • DavidAl95619476 David Alves (@DavidAl95619476) reported

    @Rogers You can start by supplying a service that’s at least half *** , I pay a lot of money a month for crappy service and it wouldn’t be a bad idea having customer service people that can actually speak English

  • nit2187 Nitin Shukla (@nit2187) reported

    @RogersHelps @Rogers Its been 5-6 hrs now intenet has been down, when would be service restored back?

  • valleylily56 magenta72 (@valleylily56) reported

    @Rogers Online keeps dumping me out of my account. Trying to get my bill. Won't let me. Is this the better service you promise in your ads???

  • ThirumahalS Thirumahal (@ThirumahalS) reported

    @RogersHelps My parents have been Rogers customers for decades. Their condo received notices that the service is moving to Ignite. Why is their SIN and passport info needed for a credit check ? Switching to the new service is not optional.

  • hbaria03 Harshit Baria (@hbaria03) reported

    Hey @Rogers why my internet is not working since last 4 hours!!?? Not even able to connect any customer service rep.

  • smokes03 Smokes (@smokes03) reported

    @RogersHelps Was hoping to speak to someone in customer retention as yet another dissatisfying experience has come up and competitors willing to solve. Your IVR suggesting wait time of 1:58. Please dm me so I can speak to someone sooner. Would prefer not to share info here.