Rogers Outage Report in Heinsburg, Alberta
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Heinsburg, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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factfinder
(@factcheck1243) reported
@RogersHelps I gave you the incident number - you have my account number - review and please call me - I am happy to get an update. But your mgrs are asking me to call crtc??? Who do I pay - Rogers or crtc? Check the recorded conversation please.
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L R Swinarton
(@lrswinarton) reported
@Sflet1717 @RogersHelps It's been down since midnight.
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Cigdem
(@cikomikoo) reported
@RogersHelps I understand that the terms will change everytime I renew my contract but somebody needs to explain why you have to hike up your rates for the same plan when it’s just an address change within the same city! I had to cancel my plan for the second time this year!!
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factfinder
(@factcheck1243) reported
@RogersHelps - my internet is down since morning. few times since last couple of weeks. My business deals are impacted. Rogers give no updates and ETA. Very frustrating!Time to look for another provider? i1704828436 - Rogers gets my $ but asked me to go CRTC
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Bryan Foster
(@bryanfoster87) reported
@rogers @RogersHelps Just charged me $20 for 8mb of data overage. Glad I’ve only got until next month with their below average service.
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CLWX
(@clwx_4008) reported
Customer Care wait time was 50 minutes. But when you call Sales team, it connected right away. @Rogers, what is that all about.
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Sean Huynh
(@sean_devtalent) reported
@RogersHelps customer experience. Wait 40 mins for phone call. Ask to upgrade to ignite internet. Told I can’t until I return my old modem. Go to store, told I can’t upgrade to just Ignite internet at the store have to do it by phone. LOL 👏👏👏
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Megha Misri
(@meghamisri) reported
@RogersHelps Sorry but pathetic customer service.Internet service has been disconnected when clearly it was requested for 8th Sept.Its been 3 hours on call now and no one seems to resolve the issue but transferring within departments.Choosing Rogers was a big mistake
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Dr. Elena Mikhailova
(@ElenaMikhailova) reported
@Rogers The worst CS on North America! After waiting for 40 minutes to chat and Latrell incompetence, now waiting for an hour and 20 minutes when received a call back! Outrageous!
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Mission Ahlul Bayt
(@BandeKhuda) reported
@RogersHelps Very rude behavior by Rogers Tech support, I spend almost 7 hrs with them yesterday & they screwd up my Mesh Network. Now when asking why Rogers made changes to Modem which impacted my whole network, instead of answering agent was too rude. Mistake moving 2 Rogers