Rogers outages and service status in Heinsburg, Alberta

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Heinsburg, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Curtis Tomiuk (@TomiukCurtis) reported 7 minutes ago

  On the phone with @Rogers for over 30 minutes trying to figure out wtf the British open isn’t on my tv. What an absolute screw up ONCE AGAIN! Can the @CRTCeng help us out with this bullshit?

• 
  Denny Kurien (@dkurien) reported 9 minutes ago

  @RogersHelps we’ve been without internet for a whole day. I’ve been trying to get in Touch with a customer representative but I’ve been out on hold for an entire hour. This is unacceptable. Since our townhouse is on a bulk service we’ve been asked to contact 1-855-759-5856

• 
  Mukhtar Mahfooz (@mukhtarmahfoozt) reported 11 minutes ago

  Hey @Rogers Mr Kareem at technical support can we reach someone on a landline in Pakistan from your network? You muted the conversation?

• 
  Mr.780 (@JBearz77) reported 12 minutes ago

  @RogersHelps 45 minutes on hold...no callback feature. Does anyone actually work in your support area??

• 
  Mr. McKhockiner (@mrmckhockiner) reported 14 minutes ago

  @REWoman @Rogers @Starlink is another alternative, assuming you are dealing with home internet issues.

• 
  P.P🇨🇦🇮🇹🇮🇪 (@PP3789404966587) reported 17 minutes ago

  @karmen638539 @Rogers Data Centers and charging station run off a different power grid system as what Rogers or Bell would use . They don’t overload, as service suppliers run off a singular use power grid , one system multiple users

• 
  Chris P Bacon (@pozpiggy86) reported 17 minutes ago

  @Rogers: It's bad enough that I had to wait over an hour on hold to speak to a rep, but when I finally got to the rep, their Indian accent was so thick they were hard to understand. Also, they didn't seem proficient with their job, often resulting in several minutes of dead air.

• 
  vish (@vishy1978) reported 17 minutes ago

  @RogersHelps do you people have 1 person working in tech support? On hold for over 90 mins yesterday before I had to hang up and now 41 mins and holding. This is ridiculous.

• 
  Jeffrey Brinson, Ed.D. 🎗 (@JeffreyBrinson) reported 21 minutes ago

  @MikeDelpieroX @RogersHelps @Rogers So I got disconnected (seems convenient) and called back. To get through, I called the new product line. Picked up right away. Of course they couldn’t handle my request so I’m back in the cue. 28 minutes. So 2 hours so far to get a resolution.

• 
  Nico Maladonna (@CheeseBullets) reported 22 minutes ago

  @Rogers You morons. Fix this. Woke up at 3am for this. #opengolf @BobWeeksTSN @TSN_Sports