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Rogers

Rogers service status in Heinsburg, Alberta

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Heinsburg, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Rogers

Rogers is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BassamSays
    вαѕѕαм αнмє∂™ (@BassamSays) reported

    @crtsdsnkrs @SwizzleGizzle @Rogers You know how these companies are, will go to whatever extent to lure people in lol Hopefully CRTC can do something about this monopoly, plans should never be so expensive to begin with

  • waynoldu
    Wayne (@waynoldu) reported

    Its looking like its gonna take 5 or 6 weeks just to get a Z Fold3 from @RogersHelps when every other carrier and samsung has them in stock. Do yourself a favor and skip buying anything from Rogers, spoiler alert, they dont give a ****.

  • ramin_babaee
    Ramin B (@ramin_babaee) reported

    @Rogers I have reached customer service multiple times. They transfer to technical support and then no one answers the call. Very frustrating!

  • SmrtAleks
    Aleks #StarfishClub “You Matter” (@SmrtAleks) reported

    @RogersHelps I’m still frustrated. I’m told one thing by customer care last night and rep at the store says different. Including 2 tweets, plus speaking in person, 2 on the phone and on hold for another, it’s a total of 14.

  • sleepyyjess
    jessica (@sleepyyjess) reported

    @Rogers I can’t name a single time where I’ve been satisfied with your internet service 💀💀💀

  • NourhanMoaaness
    سونيا (@NourhanMoaaness) reported

    @RogersHelps I can’t see any reports of outage.

  • ramin_babaee
    Ramin B (@ramin_babaee) reported

    @Rogers I have spent 6 hours on the phone yesterday and 4 hours so far today to resolve my internet disruption. If this is not lack of customer service, what is?

  • peggypoohkathy
    𝐾𝑎𝑡ℎ𝑦 (@peggypoohkathy) reported

    @Rogers any idea when the call center service will be up and running again? I’ve been trying since 7a.

  • Jackie_RK
    Jackie_RK (@Jackie_RK) reported

    Still no help from @RogersHelps :( No phone since 12:00 noon!

  • N_tothe_ATE
    Nathan Maillet (@N_tothe_ATE) reported

    @RogersHelps never had this bad of customer service. Good chance I will look to change my service provider tomorrow