Rogers outages and service status in Heinsburg, Alberta

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Heinsburg, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 4 minutes ago

  @RogersHelps This was as part of the call with the customer care. When they reviewed my account they mentioned that it was wrongly done. Hence I reached out to the store multiple times. This was mentioned against the notes too. I can provide my account no and other details if you need.

• 
  squirtldmishrts (@squirtldmishrts) reported 5 minutes ago

  @RogersHelps @Sportsnet fix your game feed. Your background ads are messing with the quality. Can't see the ball, bat, batter or all three.

• 
  🆃🅸🅲🅴 🅿 ⚾️🏀🛸👽ॐ (@Tice_P) reported 12 minutes ago

  Hey, @BlueJays @Rogers @Sportsnet fix the chippy & grainy issues on the stream. It’s brutal!

• 
  Elizabeth Bryant (@wheelgirl77) reported 13 minutes ago

  @RogersHelps The outage page is working it says there isn’t one in my area or at my address but my service is down the modem is blinking yellow and I’ve done a complete reset my unplugging the modem from its power source and plugging it back in and it’s still down.

• 
  Hassaan Siddiq (@Hasaan0060) reported 13 minutes ago

  @Rogers @RogersHelps Our home internet in Port Credit, Mississauga is completely dead — no loading, no surfing on any device. After 40+ min wait, your agent says “it’s working on our end, not our problem.” What kind of customer service is this? Absolutely pathetic support!

• 
  Jeremy Tsoi (@ChopperTsoi) reported 17 minutes ago

  @Rogers I've been on hold for 2 hours waiting for tech support. You are a communications company that seems to think your customers time has zero value. Not even a simple callback option that even banks have. We pay some of the highest rates in the world, but this is what we get

• 
  Steph (@Stephy_72) reported 18 minutes ago

  @RogersHelps @Bell_Support please take me as ur client as Rogers customer service is horendous and can’t read either. Tony Staffieri, CEO of @RogersHelps more training and ur CSATs most be really low

• 
  Behrose Agha (@MullahBehrose) reported 21 minutes ago

  @Rogers I have been calling for the last two days regarding my bill. The wait time goes more than an hour then the CSR (mostly from India) finally attends and takes about another 40 minutes, putting me on hold in between multiple times and finally hangs up, without resolution.fyR

• 
  Jeff Molnar (@jeffmolnar) reported 23 minutes ago

  Going on 3 hours without internet or cable and @Rogers still says the outage is being assessed. Might be time to finally make the switch to Bell.

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 23 minutes ago

  @RogersHelps The app kept buffering or freezing for most the game. And it wasn't my internet (BW and latency were fine) or the Smart TV I have the app on. All the other streaming apps like Netflix, Prime were perfectly fine. This is a constant problem I have with your Sportsnet app.