Rogers outages and service status in Hinton, Alberta
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Hinton, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Hinton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Hinton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MW (@marcuswaters) reported@Rogers Part 2 - Your infrastructure doesn't allow customers to reach the support due to 'excessive call volume (=everybody calling to complain re unauthorized increases. Ridiculous options to get through to an agent. AI ftw. Cost cutting at its finest. Bigger bonuses inbound
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Laela Mirelle (@djlaela) reported@RogersHelps This new AI system is garbage! It doesn’t understand the simplest of instructions, and after multiple attempt to get an actual person, it says “we’re experiencing higher than normal cell volumes, please try again later” and hangs up!! Can’t resolve payments
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Jeff Jones (@thewiredserf) reported@Rogers how to we actually get a technician to help with a surge damaged drop? It’s been 7 days now and 2 technicians with no resolution. Have to wait on the phone for 1.5 hours to have support tell us they can’t send someone for another day.
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CanadaSam53 (@canadasam53) reportedGotta say The new @RogersHelps technical support AI actually makes calling for help more difficult. A simple request to exchange equipment took me repeating the request 6 times
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Just call me....Duff (@jim_duffus) reported@RealDonBradshaw @BlueJays @Rogers Is he or is he NOT a #bluejay. Whats the issue?
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Skeets59 (@Skeets593) reportedI see a new line item on my Rogers cell phone bill. “Wireless rate adjustment “ $5. I call Rogers. They are experiencing higher than normal call volume and to call back later and they hang up on me. Nice. Well you just lost a customer @Rogers. I’m now with Freedom
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Lori Bird 🇨🇦 😷 💉 (@lorianebird) reported@kcporteous @Rogers has the absolute *worst* chatbot. Totally useless every time I’ve tried using it.
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JMB (@jmb_photography) reported@Rogers knows how to reward loyalty…customer of 20+ years…internet rates go up ~$8 every year. I want a new phone after 3 years of the same phone. Must upgrade plan just so I can get a new phone? Will be an extra $30/month?!?!? Will be losing my whole family as customers
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NordicNords (@NordicNords) reported@RealDonBradshaw @BlueJays @Rogers So you’ve never been on the internet before eh or do you just whine for a living?
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Harsh #LetsGoLiquid (@BlancoHarsh) reported@Rogers DO YOU HAVE ONE ******* PERSON AS YOUR CUSTOMER SUPPORT?? WHY AM I ON PHKNE FOR ONE AND HALF HOURS EVERYDAY FOR LAST THREE DAYS AND CANT GET SOMEONE TO HELP ME WITH MY ******* INTERNET. ******* GARBAGE OF A COMPANY THAT DOESNT CARE ABOUT THEIR PAYING CUSTOMERS