Rogers outages and service status in Hinton, Alberta

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Hinton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Konstantin Mingoulin (@KMingoulin) reported 8 minutes ago

  @Rogers I accidentally exposed some rogers cables on my property in mississauga. Im not rogers customer and because of that it seems impossible to contact customer support and you chat bot is useless. How can I contact Rogers?

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 9 minutes ago

  @thenameisdlo @Rogers It’s gone downhill because Roger’s laid off most of its customer service staff last year and contacted out to jeets who don’t know what they are doing from a 3rd world country.

• 
  Sic @ Warmer Sun (@WarmerSun) reported 10 minutes ago

  @wealthmoose When @Rogers didn't pick up the phone the CRTC said they couldn't do anything, they cannot force a mobile phone service provider to provide a support contact that actually answers... but apparently they can impose taxes. What a clown show.

• 
  JVDFarms (@JVDFarms) reported 12 minutes ago

  One thing for sure is that @Rogers has the absolute worst customer service. 115min waiting in a que get down to #2 only to come up chat session ended. Their wireless service in this area is absolute garbage as well

• 
  David "Stargate Genius Leader" Hewlett (@dhewlett) reported 13 minutes ago

  Not if you've got the wrong address as we've been trying to explain to your tech support...end day back on hold waiting for you, @Rogers!

• 
  JB 🇨🇦 (@jenjbanks) reported 15 minutes ago

  @RogersHelps having issues with the Jays Winning inning whether lower case or upper case is used. My family is also having the same issue for the last two weeks. Doesn't seem isolated based on tweets I've seen. Can you please help. #jayswinninginning

• 
  BWalker (@Bwalker9313) reported 15 minutes ago

  @RogersHelps any outages in Calgary right now? My modem has a solid red light. Internets not working

• 
  Free & Fair (@CanadaMate) reported 16 minutes ago

  @RogersHelps The call was from OOP Negative approach Cut me off while i was explaining the problem/gave the verdict Was Unwilling to resolve the issue Seemed like in a hurry to finish the call & tick off ✅ Problem not solved Terrible customer experience I wish i hadn't receive the cal

• 
  Mala Moragain 🇺🇸🇨🇦 (@MalaMoragain13) reported 17 minutes ago

  @BudgetOrganics @TorontoPolice @Rogers I suppose you didn’t read the full post then. I have records of Roger’s telling the CRTC it was by police direction. Maybe I wasn’t clear on that point? Either way, I never authorized a device protection program with Rogers. They activated at the insistence of cops with an agenda

• 
  Joelien Jose (@joelien) reported 18 minutes ago

  @RogersHelps Lost home internet and I feel this maybe a neighbourhood issue in the L5W 1H5 area