Rogers outages and service status in Holden, Alberta

Problems in the last 24 hours in Holden, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Holden, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Love My 7 Wood (@LoveMy7Wood) reported 4 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!

• 
  Jeffery Botnick (@Jbotnick) reported 6 minutes ago

  @LoveMy7Wood @RogersHelps I always select the option to cancel services. They seem to answer quicker.

• 
  Marchisio (@marchisiodj) reported 6 minutes ago

  @RogersHelps is service down on King between Shaw and Spadina? Last 2 mornings no cell 5g or mobile internet service at all…

• 
  Love My 7 Wood (@LoveMy7Wood) reported 7 minutes ago

  @RogersHelps Can I get these issues addressed at a Rogers store or will they just tell me to call the number I’ve been on hold forever for?

• 
  Nishit Dey (@NishitDey1) reported 8 minutes ago

  @Rogers Why is it.. when getting a new connection.. you ppl will constantly call us.. once service is sold.. it takes ages for us to talk to real person.. Chat is a scam.. Anna waste of AI functionality and Chat agents don't have authority of anything

• 
  Gio (@giovexpo) reported 8 minutes ago

  @LoveMy7Wood @Rogers @RogersHelps I Have Tried 3 Times In 3 Days I Never Got Through. It’s Their Master Plan They Know The 5 G Mobile Internet Is A Not Working So No Service,Never Seen That In All My Years With Rogers Something Is Up!

• 
  Cross Fire (@BellaKissBanuta) reported 8 minutes ago

  @RogersHelps I noticed that you keep saying sorry to customers for not honouring your services. It doesn't make any sense because a customer cannot say sorry for not paying your bills, even if the quality of services is poor. Unfortunately, there is no incentive for that.

• 
  IMPEACH-Now (@IMPEACHpedoNOW) reported 10 minutes ago

  @KNugent4118 @Rogers @RogersHelps I use Telus I did use bell but their internet sucks and they did the same thing

• 
  Love My 7 Wood (@LoveMy7Wood) reported 13 minutes ago

  @JordanLevitt2 @Rogers @RogersHelps In other words, oligopoly pricing and service.

• 
  Alexis Gee (@lexomatic) reported 14 minutes ago

  @RogersHelps The internet got fixed Tuesday afternoon. Monday I got notice that the issue I had reported was closed as resolved, 2 days after it was closed & not resolved. Today (Wednesday) I got notice that it apparently has been fixed because techs couldn't find the cause. Not impressed.