Rogers outages and service status in Hornepayne, Ontario

Problems in the last 24 hours in Hornepayne, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Hornepayne, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  🇨🇦 Peter 🇨🇦 (@peter101s) reported 5 minutes ago

  @SLICKBLOWFISH @Rogers Ever since Roger’s laid off most their Canadian customer service and contracted out to 3rd world countries their customer service is horrible. I cancelled all my services after being a loyal 48year customer. For whatever reason they most recently say I owe over $3000 on fees and

• 
  Zerve (@Captain_C2) reported 9 minutes ago

  @Rogers non-stop internet service outages for the last week. It's also impossible to get a customer support agent to answer the phone, and the online support chat queue just randomly disconnects you and doesn't save your place in line, making that also basically impossible to use. Probably going to switch providers when I move in a couple months, because this is terrible.

• 
  Betty Rubble (@dakiduck) reported 10 minutes ago

  @RogersHelps Hello, today my husband and I went in-store to upgrade our phones as they were eligible to be done. The employees in store were great, but we spent 4 hours there to upgrade 2 phones. The poor employees were met with errors at every turn on line.

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  Kevin Salmon (@Kevin_Salmon12) reported 11 minutes ago

  Hey @RogersHelps I’ve had both games one and two of the #StanleyCup drop due to issues with the gateway device and can’t get it back in time to enjoy the game. Can I get a basic cable link up again or how about reimburse me for the issues #pissedoffhockeyfan

• 
  James Hughes (@JHughes681) reported 13 minutes ago

  @BlueJays and obviously Shapiro will never fire Atkins himaelf no matter how awful he is as the GM. @Rogers as a company need to realize fans won’t keep coming back to watch bad teams every year, and sponsors will then pull out and not spend their money on a bad product. TBC…

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  Anne (@anelame) reported 14 minutes ago

  @RogersHelps Will open a complaint to crtc. Chat is non functional and phone line jammed.6h to try to make contact to fix a broken service I am paying for is appalling

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  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 15 minutes ago

  @RogersHelps On chat, yes, not on the phone. Stubborn not to declare an outage, but we got a tech call for Saturday afternoon, and the 2nd chat agent diagnosed a lack of speed to the modem. This should be a must-do for TODAY, not Saturday.

• 
  A Kar (AKK) (@AjumaKar) reported 16 minutes ago

  @MapleLeafs @Rogers the best thing this organization can do id to shut down all the sports radios.too many clowns

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  Steph (@Stephy_72) reported 16 minutes ago

  @RogersHelps @Bell_Support please take me as ur client as Rogers customer service is horendous and can’t read either. Tony Staffieri, CEO of @RogersHelps more training and ur CSATs most be really low

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  𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported 17 minutes ago

  @RogersHelps I have the matter sorted - after 2hrs on hold, and a total of almost 3hrs to resolve the issue. For the amount of money I spend on @Rogers services, I would hope you'd hire more support members to reduce wait times.