Rogers outages and service status in Houston, British Columbia
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Houston, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Houston, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Houston, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Brooks (@Traceybaby) reported@Rogers has been messing me around for a month. Hours on hold only to have them drop the calls. Payment arrangement made only for them to disregard it. How can I rectify these issues if I can't get through?!
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Abi 💜 (@h_abi16) reported@RogersHelps That would be great because we recently did renovations and the internet cables are not working which is why we need a technician to help with the install.
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Breeze (@chester43998848) reported@Ady_Co @RogersHelps Forget Roger's, they're useless. I have Starlink here in Windsor. I can take it anywhere! It's never been down. More expensive, but you get what you paid for!
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pXnEmerica (@pXnEmerica) reported@JustMeJamie64 @Rogers They used to, many companies used to. The standard for those centers was call time. So everyone basically had a manager behind them bickering at them to get the call time down. It becomes competition between teams who can get the call time down. The service standard dropped to nothing, people accepted it or in our case, have no reasonable alternatives due to the regulation of media and infrastructure in the country. Once people accepted it it was cheaper to outsource and automate.
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NorthBelle🇨🇦CANADIENNE (@NorthBelle4) reported@JustMeJamie64 @Rogers I've been directed to call centres in El Salvador, Philippines, India. Same problem understanding sometimes. Moroccan language (North African "Arabic") is not Arabic.
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BBrewda (@BBrewda) reported@RogersHelps But no one answered when I was on hold. The automated response after 3 hours just told me you are experiencing high call volumes and then said have a good day and ended the call. This is poor customer service. How about calling me and I will graciously put you on hold for 3 hours
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@MinisterofDefiance (@PhilColson5) reported@JustMeJamie64 @Rogers Your first mistake was being a Roger's customer
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Mark (@MarkxTrader) reported@RogersHelps @mmabrey1 Bring back the ol’ reliable COAX receivers! Ever since Rogers switched to Ethernet/WIFI receivers it’s been nothing but endless issues. I asked for a COAX box but apparently they’re no longer provided. You’d think over time @Rogers service would improve & not get worse.🤔DM Sent!
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Kenneth Chau (@mr_kenchau) reported@LindsayDunnTV @Rogers is awful
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Louis (@Louis_CA_1) reported@JustMeJamie64 @Rogers They outsource it to companies that have call centers around the world. Your call could be routed to one in Argentina, India, Morocco, etc Rogers has been winding down their Tier 1 Care team to reduce overhead