Rogers outages and service status in Houston, British Columbia

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Houston, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sydella (@newfiegirlrules) reported 14 seconds ago

  @RogersHelps Well after being told there was no charge on my bill... I now have a very large charge. & nothing sent to us in regards to the so called damage, as previously promised. I sent a perfectly mint phone via your chosen method & Rogers claims damage was done. Delete from bill thanks

• 
  Carolee Herbert (@Cherbert50) reported 9 minutes ago

  @Rogers Too bad you folks never pick up the phone! Tried to get a hold of Roger’s/Shaw for 3 days with wait times on hold of 2-3 hrs finally giving up each day! Cancelling services if I can ever get a hold of someone. Customer since 2005. So sad!!!

• 
  kakes (@kerrykakes) reported 10 minutes ago

  @Loveataurus @Rogers Drives me nuts. If I block a number why would they let it still leave a vm? Like make it make sense. So aggravating. Im thinking of changing carriers. I have 3 phones with "unlimited" data. The highest internet which seriously sucks *** goes out more than its on 1/2

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 11 minutes ago

  On hold again with @Rogers as the issue is still not resolved. 18 minutes so far.

• 
  🎗️Underappreciated Taxpayer (@TrappedCnsrvtve) reported 11 minutes ago

  @Rogers Holy Hannah! What kind of pathetic stupid AI crap did you install on the Rogers main tel. contact # for IVR. Keep telling customers you can't help them & give no other option, then count the seconds b4 I switch ISP's & mobile providers. Screw this CRAP!

• 
  Nimo_07 (@nitz380) reported 12 minutes ago

  @RogersHelps I have called at least 16 times in last two days. I want that request to be processed immediately or I would like to cancel my connection

• 
  DNA does not lie! (@dnadoesnotlie) reported 16 minutes ago

  @Bell_Aliant @Rogers As an unusual homebase customer, I happen to have Rogers TV and Internet and cellular service and I love their cellular service and their TV service is excellent I also happen to have Bell TV service, Internet service and landline service I do not think you will ever find that many customers who have those services from both companies so I can honestly give you a true opinion on them both The one thing about Rogers is that the majority of their employees are Canadian that means that they keep the Canadian dollars that are paid for their services in Canada. Keep Canadians employed and paying Canadian taxes. Bell, on the other hand has a majority of their employed staff outside of Country. They are sending Canadian dollars that are paid for a service in Canada to other nations and other citizens and other countries and other countries taxes that means those two dollars away from Canadians and away from the Canadian taxpayers when most honest Canadian people have to keep paying, however, the companies get around it Also, very unacceptable

• 
  Tony (@Tony45190554669) reported 22 minutes ago

  @Rogers Day 1 trying to connect a service with a failed app and AI customer service garbage = negative results with Hating Rogers! Day 2, 10 minutes total and speaking to a human being = Problem solved! You need to rethink this and appreciate your humans more!

• 
  Lisa 🇨🇦 (@LeezerShort) reported 22 minutes ago

  Some things never change. On hold with @RogersHelps for an hour and 16 mins. They promise I’m important.

• 
  Shye K (@ShyeKlein) reported 23 minutes ago

  @Rogers You have fired hundreds of employees and changed your agents with an ai unable to help with my issues, for 3 days i have called to resolve a phone number transfer issue and your ai system keeps hanging up. I would like help with your nonsensical service before I cancel.