Rogers outages and service status in Houston, British Columbia

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Houston, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jarrell G (@jarrell) reported 7 minutes ago

  @RogersHelps I’ve been without home phone, TV, or internet service for over 17hrs. Customer service isn’t available through phone support. This length of downtime is unacceptable without proactive contact or an easy way to connect to support. Forcing people online while home internet is down

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 13 minutes ago

  @RogersHelps So 45+ minute wait times are normal at all times of the day? So either you have a very big problem, or a very big lack of employees. I have been a customer since 2001. This has never happened, unless I'm calling at like 7pm when people were adding Crave so they could watch GoT.

• 
  Karl Zenith Nieva (@TheKarltopia) reported 14 minutes ago

  @RogersHelps In the future??? @TELUS has had this for over a decade I believe. Nice way to lose a customer

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 14 minutes ago

  @RogersHelps It has started buffering once again. This app is an absolute hot garbage. You need to ask Netflix or Amazon how they make their streaming effortless.

• 
  Jasmine Kaur G (@jgarcha) reported 18 minutes ago

  Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

• 
  MustangShow (@MustangShow) reported 24 minutes ago

  @RogersHelps You're not Sorry, as if you were sorry, you'd fix it. As of today's date, the functionality of your website is still broken. #Rogers Sucks

• 
  𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported 24 minutes ago

  @RogersHelps Yes, I was using the app and only got error messages. I got the modem set up finally after nearly 3hrs, 1hr hold yesterday, and multiple days trying. Your support member was amazing though once I got through. I spend a lot on your services, hire more people.

• 
  Dodie (@michifme) reported 26 minutes ago

  @RogersHelps 1st never was asked about being former shaw customer and now even your app won't load. Been kicked out of support chat too. Now just give me a link or phone number to get someone here to bring new equipment or someone to call not chat with

• 
  Elizabeth Bryant (@wheelgirl77) reported 30 minutes ago

  @RogersHelps Service has been out for almost 6 hours now at 90 Waller St. there are a lot of disabled people in this building that require Internet access for a lot of things in their life including some of their health related equipment etc. It’s more than inconvenient for some.

• 
  Christopher Rodgman, MD (@RodgmanPsych) reported 33 minutes ago

  Ok @Rogers, if the @BlueJays lose today because they are completely demoralized after their month of hard work to get back to .500 was squandered by yet another bad call by John Schneider, Schneider has to go. This can’t be the negative turning point of the season. We can’t lose all momentum. You have to choose team over coach, especially if coach will never choose team over player.