Rogers outages and service status in Kensington, Prince Edward Island

Problems in the last 24 hours in Kensington, Prince Edward Island

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kensington, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Todd Bealor (@ToddBealor) reported 3 minutes ago

  @RogersHelps The technical support that I spoke with provided no support whatsoever. I performed a factory reset on my own to no avail. I was hoping support would be able to remote into the router and perform a more detailed diagnostic analysis.

• 
  Willken (@WillkenOne) reported 6 minutes ago

  @RogersHelps @Bratt_world **** Rogers. I'll never give you people a penny.

• 
  Lulu (@lulu5109) reported 7 minutes ago

  @RogersHelps I’ve been transferred between 3 Rogers agents for hours with no resolution. My internet drops multiple times daily, I have to manually reboot the modem 4+ times/day because it won’t reconnect on its own, and it’s affecting my work from home.

• 
  Marisa Allen (@marisaallen123) reported 8 minutes ago

  @RogersHelps Yes thats been done and makes no difference. Failed on all levels for customer service!

• 
  Anne Proctor-Counter🇨🇦 (@ayym) reported 9 minutes ago

  @RogersHelps Can you confirm if Roger's has a legit campaign going on, subcontracted to a third party? That would help me to know if this is a scam

• 
  Burnstation3D (@Burnstation3D) reported 9 minutes ago

  @MactelecomN @Rogers That's actually considered a tripping hazard, tech should of booked it in as special request order to direct bury, if direct bury can not be done then they are usually required to direct bore a duct under the paved areas or concrete if they don't want to cut it. The Op manager for that area likely doesn't care or want to budget for it, the local contractors won't touch it or put it in the ground until the orders are given and $ given out by corp. Realistically they should of denied service to this home until one of those things could be done, unless it was to replace an existing working service line that is. I worked for Eastlink in the Martimes for almost 15 years, we had some strict standards on this sorta thing.

• 
  Paul Andersen (@pandersen) reported 12 minutes ago

  Getting a lot of reports of @rogers outage which seems wide spread - at least in Ontario. Calls failing to complete at high rate.

• 
  Todd Bealor (@ToddBealor) reported 12 minutes ago

  @RogersHelps Too nearly 90 mons to get through to support. After deciding that a replacement modem is required I found it extremely insulting that the technician tried to upsell me a to a “better” modem. Makes a person wonder if customers are just treated as $$.

• 
  Rob (@screws1974) reported 16 minutes ago

  @Rogers in Aurora, internet was to be back at 7pm, then it was chabged to 8 now 9? No update on what the issue is. Can't even call to speak to anyone. Had a branch fall on our line this afternoon. It seems intact after I removed the branch

• 
  Carol Tidd (@CarolTidd) reported 16 minutes ago

  @RogersHelps The chat help was no help at all, and I have to try again if I want a credit, another 2 hours wasted and wages lost