Rogers outages and service status in Kimberley, British Columbia

Problems in the last 24 hours in Kimberley, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kimberley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kimberley, British Columbia

The most recent Rogers outage reports came from the following cities: Cranbrook.

City	Problem Type	Report Time
Cranbrook	E-mail	17 days ago

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ann Omaly (@an_omaly1790494) reported 4 minutes ago

  @l3v1at4an @Prxodiigy @Rogers Rogers was hacked in March and customer information stolen, now being used by scammers pretending to be your bank. I wonder if it was an inside job?

• 
  Charlotte Clarkson (@starbarry) reported 4 minutes ago

  @RogersHelps is there an issue with the MyRogers (Shaw) app and the MyRogers together with Shaw website? When I try to access either the app or the website nothing loads.

• 
  GotALight? (@OldePunque) reported 12 minutes ago

  @RogersHelps I have been in the queue for Rogers mobility technical support for just over 2 hours now. Is there any point in continuing? Will anyone answer at some point?

• 
  Atul Prajapati (@Atul_Prajapati_) reported 16 minutes ago

  @Rogers Just received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada

• 
  Chevy the Golden (@chevy_GRR) reported 18 minutes ago

  @Rogers trying to get billing support via your app. Keeps telling me to sign-in when I’m already signed in. Called the number on my bill, punched a zillion numbers in for it to finally tell me your offices are closed! WTF??? Customer service is atrocious! **** you!

• 
  Ara (@Vancouver9999) reported 21 minutes ago

  @Canucks @Rogers Kane sucks

• 
  Pablo Kanuck (@P_Can01044) reported 25 minutes ago

  @SportsnetPR ch 360 ,sn1 etc not working on @Rogers

• 
  Jordan McIntosh 🇨🇦🇺🇦 (@bobpoh4) reported 27 minutes ago

  @RogersHelps Is there any timeline update for the internet outage that's affecting the Scarborough, ON area? It's been out since about 7 am this morning.

• 
  Atul Prajapati (@Atul_Prajapati_) reported 31 minutes ago

  @RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.

• 
  Mike Drake (@MikeD340706) reported 34 minutes ago

  @RogersHelps No but I've had an ongoing issue that hasnt been resolved and it's been 6 months and your company has done zero to remedy it. First yo I send me a faulty phone, then you lose it while being repaired. This has been going on since October. Absolutely ridiculous