Rogers outages and service status in Kimberley, British Columbia

Problems in the last 24 hours in Kimberley, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kimberley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kimberley, British Columbia

The most recent Rogers outage reports came from the following cities: Cranbrook.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SIMPLY SINGH, HUMAN 🇨🇦🇵🇸 (@sarabjeetsj) reported 5 minutes ago

  @Rogers @RogersHelps - hello claiming “False Charge”, then shutting down is peak “arrogance”. I called d helpline again, opted for a callback - callback was promised in around 1 hr it came back after almost “2 hrs 20 minutes”. Where is governance?

• 
  Andres Franco P (@jahbessingss) reported 8 minutes ago

  @RogersHelps Rogers Communications, I live in Edmonton, in the Stillwater neighborhood. The area has been without internet for more than 48 hours—we have no internet! No one is telling us when the service will be restored. We need the internet back as soon possible

• 
  Shane Ruys - 🇨🇦 (@KingstonAgent) reported 8 minutes ago

  @Rogers Trying to remove a “Unison-add on” as I have no need for it & no idea why it’s on my bills. Try it online and get a “sorry something went wrong and we’re working as quickly as we can” message, so try online chat to wait 2 hrs in queue only to be dropped. Brutal “service”

• 
  Manny Sforza (@MannySforza) reported 10 minutes ago

  @Rogers having to play a message for customers waiting on hold stating we are experiencing longer than usual wait times actually means you really suck at customer service and are more focused on profits!!! #DoBetterRogers

• 
  Merhawi Yohannes (@Merhawi200) reported 10 minutes ago

  @Rogers @pozpiggy86 @RogersHelps I’ve spent over 130 minutes on calls across 3 days and spoke to 6 different agents about a $460 charge I never used. No resolution, just getting transferred and hung up on. Can someone actually fix this?

• 
  Mike Drake (@MikeD340706) reported 12 minutes ago

  @RogersHelps No but I've had an ongoing issue that hasnt been resolved and it's been 6 months and your company has done zero to remedy it. First yo I send me a faulty phone, then you lose it while being repaired. This has been going on since October. Absolutely ridiculous

• 
  Honeyboy Wilson (@HoneyboyWilson6) reported 20 minutes ago

  @RogersHelps @MannySforza Except cancel, that should be a no brainer. ”Press here to cancel and print a return shipping label.”

• 
  Kathryn Taylor (@katinedmonton) reported 20 minutes ago

  What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service

• 
  Howling at the Moon 🐺 (@Jane_Gillon) reported 26 minutes ago

  @adamndsmith Ugh! I have the same type of issue with @Rogers cable TV. The new system moves to a standby screen at 5 hours if it thinks no one is watching it. My old mom does not know know how to channel the move the remote to stop this from happening. It has ruined TV for her.

• 
  Denis Lefebvre 🇨🇦 (@Denrite_Mech) reported 27 minutes ago

  @Rogers wtf every god damn spring we have had problems. 3rd in a row. Fix your ****.