Rogers outages and service status in Kimberley, British Columbia

Problems in the last 24 hours in Kimberley, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kimberley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kimberley, British Columbia

The most recent Rogers outage reports came from the following cities: Cranbrook, and Kimberley.

City	Problem Type	Report Time
Cranbrook	TV	9 days ago
Kimberley	Internet	1 month ago

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanka Jayasundera (@Zenblime) reported 9 minutes ago

  @Rogers This organization is a thug! The call centre and online help say one thing and then the organization does another. They asked me to open a dispute ticket and give me all the ifnormation that i should add to it and when I do they go ahead and reject it. GARBAGE!

• 
  Nicole Thomas (@Travelling_Nic) reported 12 minutes ago

  @RogersHelps I know for sure though if I don't pay the bill, you will call me multiple times a day for payment. And for some reason those people calling me can't help me either as I have to speak with customer service. It's extremely frustrating and I will be switching providers.

• 
  Dan McGrath (@dannymcgrathy) reported 13 minutes ago

  @RogersHelps Sorry, never an iPhone here. My Samsung is supposed to detect this. It is a common shoreline issue that should be run up the chain there. I quick look at US roaming refunds issues along any great lake shoreline should indicate there is a problem there. 1/2

• 
  Michael Gallo (@galloots1313) reported 14 minutes ago

  @RogersHelps I never got a notification any discounts were expiring. I just got a new bill that went from $60 to $153. Unacceptable Why can’t I speak to a person about this? I’ve waited on the phone for 5 hours last 3 days. I don’t have time to waste my entire day to fix your error

• 
  Jon Russell (@jonruss58570719) reported 14 minutes ago

  @RogersHelps This was solved today by the Rogers team - and with awesome service. I would suggest a greater number of tech reps between 9pm and midnight - I spent 2.5 hrs waiting and got nothing.

• 
  Hugo (@19BossMan84) reported 16 minutes ago

  @Rogers nothing like calling Roger’s and their automation system saying the are experiencing higher than normal volume calls and than hang up. Great customer service lol

• 
  ridi (@riditweets) reported 18 minutes ago

  @RogersHelps Multiple people tell me they call and it goes straight to voicemail when others call the same time and it gets through. Also, my bill has gone up twice in the last year, with the lack of consistent service and no customer service help I demand a reduction in my bill

• 
  Mango 🇨🇦🏒🏈🥭 (@goalofmain) reported 18 minutes ago

  Yeah first you cut out sports radio in the Vancouver market then you increase the cost to watch sports yet again. Go **** yourself @Rogers @Sportsnet

• 
  Dave (@Goodwaaan) reported 19 minutes ago

  What is the next step to resolve an issue @Rogers ? I literally cant even get on hold in your queue . Is the next step filing a complaint with the CRTC ?

• 
  A Kar (AKK) (@AjumaKar) reported 23 minutes ago

  @bnicholsonsmith @Rogers @BlueJays your entire organization sucks. This is what happens when a corporation gets too big. Too many cooks in the kitchen make 5 different dishes.