Rogers outages and service status in Kitkatla, British Columbia

Problems in the last 24 hours in Kitkatla, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitkatla, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  another ginger mechanic (@anothergngrmech) reported 5 minutes ago

  @GunGnome @Rogers Possibly a problem with the tower?

• 
  Silas Smith (@neufmille_hal1) reported 7 minutes ago

  @RogersHelps @cathycmu Must be an AI bot . The outages page refers to SE Calgary when Downtown, Beltline,Marda Loop etc are all without service.

• 
  El The 🇨🇦🇲🇹 (@franticmonkey) reported 8 minutes ago

  I called to speak to a supervisor, I flat out hung up on when I questioned the fact there were no supervisors on Sunday. I called back, I get an AI, So, @Rogers is across board shut down on Sundays, on top of having false advertising in your stores? @CRTC

• 
  Derek Gould 🇨🇦 (@dgouldca) reported 9 minutes ago

  Sales calls on my home phone from @Rogers daily, sometimes several times a day, even though (1) I'm already a customer, and (2) I've asked repeatedly for the calls to stop. Great way to do business.

• 
  Nubia And You (@NubiaAndYou) reported 11 minutes ago

  @RogersHelps All payments go through. This is not the challenge. It’s the problem which is why I want to speak to someone and you want me to talk to AI.

• 
  Laela Mirelle (@djlaela) reported 11 minutes ago

  @RogersHelps Payment arrangement..also your network is ridiculously slow. Every single day there are periods throughout where I can’t even send an email. What are we paying for exactly when you charge over $100/month for data that lags and constantly freezes?

• 
  Harold and Jean (@HAC_N800) reported 11 minutes ago

  @RogersHelps At least an IVR message with perhaps a repair eta would at least let callers know that an issue is known, and being worked on..Shaw used to have that…

• 
  Rich (@GRichM77) reported 13 minutes ago

  @RogersHelps submitting a new ticket does not work. i chose send a text message in the link you sent and no text message arrives. multiple tries. this is the reason for the ticket to be opened to begin with. so it's not a solution. what else have you got Eric ?

• 
  banana Appleton (@appleton_banana) reported 15 minutes ago

  @RogersHelps No, not a review. You used to be able to get customer service help for any subject on social media messr (ie fb) Now you are sent thru a rabbit hole of the Rogers website. I want to talk to a human not AI bot about being permitted to pay on the due date of my bill as I have been

• 
  Buckles and Bulls Brands Inc. (@BucklesandBulls) reported 17 minutes ago

  @RogersHelps It is horrible every day! Just junk.