Rogers outages and service status in Ladysmith, British Columbia

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ladysmith, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Bannon (@SteveBa62341032) reported 4 minutes ago

  How is it possible to represent yourself as a communication company @rogers when you make it as difficult as possible to communicate with you. I'm now an hour and fifteen minutes and no tech yet. Please fire your head of customer service and hire any street vendor or squiggy kid.

• 
  BrianM (@briangm11) reported 4 minutes ago

  @RogersHelps - First time ever, we've been stood up by your technician. Appt window was noon-4pm. No phone call either. What next? Suppose I need to spend another hour or so calling your "support" line. Ironic the only call received today was from Bell Marketing.

• 
  🦋 (@LeeLeeCDN) reported 5 minutes ago

  @Comwave @RogersHelps Huge fail… Old service disconnected before new modem arrived/ connected. Bed-bound mom’s only source of entertainment is tv. Can’t tether from phone becos Im going to the office to get work done that I expected do from home. No help from Comwave. Brutal.

• 
  Don Bradshaw (@RealDonBradshaw) reported 9 minutes ago

  In any other market, the media would be all over the ‘Homer’ #Hoffman story until he was chased out of town. But, when the #BlueJays TV and radio analysts are getting paid by the Jays’ parent company @Rogers, they will never harshly criticize him. #BlueJays50

• 
  iVu (@WhoCntrl) reported 9 minutes ago

  @RogersHelps I will go today again, but if they don’t solve, what should I do next you cannot leave the customer like that. What more a customer can do than visiting themselves with identification. Whatever it is, it is ridiculous and I hope @CRTCeng will take some action on it. Report filed

• 
  Jacob Legein, CPA (@PeachFinancial) reported 10 minutes ago

  @RogersHelps I’m not even a Roger’s customer when I call I need a phone number for my account - the link you gave me does not have any option for what I need

• 
  Dog Mom 🇨🇦☘️ (@buzz_because) reported 10 minutes ago

  @RogersHelps @faisal_ I waited an hour and a half on support and never did get an answer. Had to hang up because my phone’s battery was drained. Still have no resolution to my issue. You’re not the only one Faisal.

• 
  Ranjan Soni (@_RanjanSoni) reported 11 minutes ago

  @stitchlady @Rogers I would if I could. It is at their end. Their system needs to re-provision my wifi. I reset my network settings (just because their 'AI bot Anna' asked me). Then Anna told me that I need to call them. Called them about 4 different times and waited each time between 90-120 minutes

• 
  💖✨Wendy✨💖 (@napruneat) reported 14 minutes ago

  @RogersHelps Hi, the picture was going the same as Todd's screenshot was as I was watching the Montreal game last night, hopefully it will be resolved by the Saturday night hockey game. I went on X to see if anyone else was having the same issues.

• 
  Soul Supplier (@soul_supplier) reported 15 minutes ago

  @RogersHelps I've done this already. They last told me that I would have to update to a more expensive plan ( a business router) in order for my service to work consistently. Sounds like u guys are trying to scam