Rogers outages and service status in Lake Cowichan, British Columbia
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Lake Cowichan, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Lake Cowichan, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lake Cowichan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Thoms Foolery (@ThomsFoolery) reported@JustMeJamie64 @Rogers Rogers outsources their help desk to someone else. It is not a Rogers employee you are talking to, but a call centre.
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Deb Moynahan (@vanuckfan56) reported@Rogers @Rogershelps asking for updates on Bridgeport outage. Can’t sign into account. No service since Monday 8AM
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boob (@boob5467) reported@JustMeJamie64 @Rogers Because Roger’s sucks big *****
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Joey Prefontaine (@northshorejoey) reported@JustMeJamie64 @Rogers My recent call had this woman who didn't speak English, couldn't enunciate her words and mumbled. When you take Jobs away from Canadians in Canada and move your call center to countries that pay less to save money will never have customer service.
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Raymond Cheaib (@RaymondCheaib) reported@Rogers I have never dealt with such horrible customer support. I have been trying to move my son's internet services from for the past two weeks and have been unable to get through at all times and through all of your channels. Even went to your store. This is ridiculous!!
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Just me - Jamie (@JustMeJamie64) reported@CognizantBeing @Rogers I will admit I received good service today, but it took over an hour of my time. The wait time to speak with someone was only 5mins. It was the amount of times I was put on hold while she “was checking” things. They must improve their service levels for call time as well as bring back more Canadian call centres. I haven’t even touched on privacy issues. @Rogers
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Cookie Gigan (@cookiegigan) reported@iCruiseify @RogersHelps @Rogers I guess 1 out of 2 isn’t bad. I hope you can get the 2nd resolved.
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Barca (@BarcaRaptors) reported@JustMeJamie64 @Rogers How is a customer service rep supposed to know the answer that you should be asking from corporate. Unreasonable thing to do to someone who doesn’t even have the authority or accurate information
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Sean, Nickname "Goody"..........just a dude. (@bignumber55) reported@JustMeJamie64 @Rogers Roger's is absolute garbage!
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Master Iceman (@themastericeman) reported@Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.