Rogers outages and service status in Lake Cowichan, British Columbia

Problems in the last 24 hours in Lake Cowichan, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lake Cowichan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anna Bana (@anzalene91635) reported 5 minutes ago

  @RogersHelps is anyone else having trouble with mobile internet? Currently 24hrs without internet on my phone. Customer support said they will escalate the issue but no help as yet.

• 
  Paul Butchard (@Bouch87) reported 7 minutes ago

  @RogersHelps @BradenScheck Can you assist my 75 year old mom who has been out of internet and tv for days!! No help from anyone @Rogers. Please send a dm so we can get this resolved ASAP!

• 
  Officially HarjjiB (@HarjjiB) reported 7 minutes ago

  @RogersHelps I did, and they sided with merchants TOS ( terms of service) and said I don’t have a dispute as the merchant doesn’t offer refunds.. if the merchant offered refunds then why was I disputing the charge

• 
  Jeff Molnar (@jeffmolnar) reported 9 minutes ago

  Going on 3 hours without internet or cable and @Rogers still says the outage is being assessed. Might be time to finally make the switch to Bell.

• 
  Tom Canadien (@tom_canadien) reported 10 minutes ago

  @Sportsnet @rogers All the lemmings in Southern Ontario will put up with this crap.

• 
  The Mark Consulting & Marketing (@TheMarkCompany) reported 12 minutes ago

  @TeresaSpinelli @Rogers Terrible.

• 
  Michael DelPiero (@MikeDelpieroX) reported 16 minutes ago

  @KobiCasey @RogersHelps “Please DM us” = the scripted AI bot response loop. 5 months, no refund, endless hold times, and public replies pretending to care while the real support disappears in private DMs. If Rogers wanted to help, they’d call the customer directly. #Rogers

• 
  Adam Lisk (@AdamLisk) reported 16 minutes ago

  @RogersHelps @CBR900 Same for me! Just bought a fire TV stick to use for my NEW Rogers service, but the app is nowhere to be found (Fire TV Stick 4K Max)

• 
  SLICK.skr🐡 (@SLICKBLOWFISH) reported 17 minutes ago

  I swear @Rogers is the worst phone provider in world and I’m taking legal action against them Every employee there is a joke They all lie , endless charges I have to dispute Since switching to a business account I’ve only gotten worse service I just paid them almost 1000$ to get my bill to zero Confirmed my next bill is 60$ tax in and that will be in going forward My bill is at 0 for awhile , I screenshot wondering what’s happening , then 160$ gets added to my bill They said 80$ suspension fee was added 💀 Rogers I’m coming for you

• 
  Free & Fair (@CanadaMate) reported 22 minutes ago

  @Rogers what a disappointing experienced conversation with your top rep today. Never have i thought Roger's CS support level has gone to so low quality now What a terrible start of the day speaking to someone from Rogers