Rogers outages and service status in Lake Cowichan, British Columbia

Problems in the last 24 hours in Lake Cowichan, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lake Cowichan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremy Tsoi (@ChopperTsoi) reported 6 minutes ago

  @RogersHelps As you can tell, I don't come on here very often. My phone was doing all sorts of things it shouldn't have been. The issues seem to have been resolved but with my luck as soon as my year warranty is up it will completely die. Not much to be done at this point

• 
  It's D Sedins - #22 Forever (@dljjohnson) reported 14 minutes ago

  So, why did my @Rogers bill just go up I've been on a good plan for 2 years Now I'm getting charged more for shotty service Is it time I change my provider...

• 
  Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reported 14 minutes ago

  Want a star link phone! **** all these mother *******! My goal is to ensure a mass @Rogers @Bell your companies deserve to fail and the public hates u foe sitting by while all those bills went thru! U guys are so ****** up and we r getting u back

• 
  Medeiros M (@Medeiro34452245) reported 15 minutes ago

  @RogersHelps Everything is fine, it's your techs who don't know if they are doing, I live in the car Longwood area nothing wrong with the building it has something to do with your network, if you don't fix it soon I am cancelling rogers and going with bell

• 
  Melanie Behm, she/her (@lovelylibrary) reported 15 minutes ago

  @Rogers I’ve been told emails from some providers are not coming through on Shaw email addresses. I tried to contact for support but there is no option for email issues & your AI chat is useless & customer service hrs & options are terrible. This is unacceptable.

• 
  Amanda (@copperfoxx) reported 16 minutes ago

  @RogersHelps Internet via Rogers w Shaw. It’s been an issue since Roger’s took over, doesn’t matter if I try the site, app or with an agent. I use visa debit. It’s only with Shawgers that I have this issue I don’t have an issue with using my card to pay with any other site or service. 1/2

• 
  Lynne Pelser (@LynnePelser) reported 16 minutes ago

  @alancross @Rogers I think their consistently long waits and poor customer service, are intentional. That way, customers simply don’t call. @Rogers is a communication company. If they wanted to provide better service, they would.

• 
  Irene-Irka😺🇺🇦🇨🇦 (@Irene_NoKillTO) reported 21 minutes ago

  @alancross @Rogers The call center was moved to India. Calls are dropped. There is interference on the line and with the quiet tone and thick accents the reps are not understandable. It has never been like this in the last 20 years. Make sure you fill out the survey. Rogers needs to know.

• 
  Ken McLellan (@kenmc76) reported 24 minutes ago

  Hey @Rogers, sure wish I had a place to go to find out more about this amber alert, but since you yanked our only news station, I have to rely on Twitter, this piece of ****. #660news #fan960 #yyc

• 
  Cynthia Ronald (@CinRon2) reported 25 minutes ago

  @RogersHelps Gee, @Rogers RogersHelps was absolutely NO help! Where are the REAL people who can actually help?