Rogers outages and service status in Laxgalts'ap, British Columbia

Problems in the last 24 hours in Laxgalts'ap, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Laxgalts'ap, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Love My 7 Wood (@LoveMy7Wood) reported 17 seconds ago

  As is usually the case with @Rogers @RogersHelps, I was on the phone trying to get through to technical support for close to an hour and, while on hold, used their Online Chat and arranged in just a couple of minutes to get a service appointment all while still on hold. Their telephone help line is useless. Don’t even bother. Use their online chat.

• 
  Laura Brown 🍁 (@thatgrrl) reported 3 minutes ago

  @Darth_Pingu @Rogers Labour (customer service staff included) is not cheap in Canada. They also require benefits, pensions, and so on and so on. A lot of costs to have employees in Canada. A business needs to make money beyond what their costs are.

• 
  Heather F. (@momluvsfood) reported 5 minutes ago

  @RogersHelps @Rogers It’s now a game. 3 hours in the queue yesterday only to be cut off. This morning I called at 9am the time the lines start. I’m still waiting in the queue 2 hours later. What are your metrics, average call delay, first call resolution , cust Sat?

• 
  Richard von Stauffenberg (@RickvonStauff) reported 6 minutes ago

  @CanadasLeafs @Rogers Rogers & Bell are 2 of the worst companies I've ever had the misfortune to deal with.

• 
  CatastrophiConfusion (@canadianatlarge) reported 6 minutes ago

  @RogersHelps HELP. We are two struggling seniors, who have a CONTRACT with Rogers Cable. For the love of God, stop adding $5 to our bill whenever TF you feel like it. JFC it's a CONTRACT. One we can barely afford as it is. That fraudulent $5 is a meal we have to do without. HELP

• 
  Michael Gallo (@galloots1313) reported 8 minutes ago

  @RogersHelps @416ash Your customer service is a joke and what led me to cancel my internet

• 
  Love My 7 Wood (@LoveMy7Wood) reported 8 minutes ago

  @HeartPatient105 @Rogers @RogersHelps I had to dump their cell service because of a dropped 911 call near my cottage. That is unconscionable.

• 
  Grittygirl88 (@grittygirl88) reported 9 minutes ago

  @Rogers On holf for 1 hour on customer care helpline. How is it that you do not have enough customer care representatives.

• 
  ambam (@ItsReallyAmber) reported 15 minutes ago

  @Darth_Pingu @Rogers It all comes down to money. Its costs more to have everything canada based. Which means Mr. CEO and senior executives would get less money / bonuses and we cant have that now can we?

• 
  Menna (@marmisto) reported 15 minutes ago

  @CanadasLeafs @Rogers 5 calls to them in a 1 week span (last week) average 2-3 hrs on each call just to get them to send a tech to my house bc our internet keeps dropping. Tech shows up 2 hrs b4 our time slot, gives the wife attitude saying “I don’t have time for this” Dog-**** company top to bottom