Rogers Outage Report in Laxgalts'ap, Regional District of Kitimat-Stikine, British Columbia
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Laxgalts'ap, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Laxgalts'ap and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Rogers
Rogers is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Evon Knott
(@YuhHuyAe) reported
@RogersHelps @katp1970 Litteraly EVERYONE is still having issues. Stop acting stupid
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AmberHope
(@TheAmberHope) reported
@RogersHelps @Rogers You say the "vast majority" of customers have service back. That's such a lie, most people I know don't have any home services back. Going on day 3 now, are you paying for the data I'm using via @Virgin ?? #rogersoutage #Rogers
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Trish
(@PatBalfour) reported
@AboutRogers @Rogers Day 3 with no Internet or Television! 680 News (owned by Rogers) reports that "services have been restored". Not true! When I phoned Rogers the recorded message says the wait time is 3 hours! Seriously WTF
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Khanh Nguyen
(@KhanhNg90407792) reported
@vote4robgill @Rogers They should also pay penalties (at least $50 for each subscriber) for the lost of service.
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Drucilla Barber
(@CupcakeCanadian) reported
@RogersHelps Received apology email. Not feeling valued customer vibe. Hoping this one time automatic credit is not just for one day as some of your so called valued customers (me) are in day 3 of suspect service. Please do better Rogers as my monthly bills say I deserve it and then some.
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Elena Cortesi
(@elenucc) reported
@Rogers still not fully back online. Wi-Fi is spotty and signal is very weak. Tried calling CS and it’s impossible to get though. When can we expect full service and how will we be compensated?
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Cpt. R Dubya
(@Cpt_RDubya) reported
@birgitomo @Rogers This was tried multiple times over the last 2 decades, and the CRTC are the gatekeepers that keep shutting down new competition.
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Dylan Glenn
(@DylanG22_) reported
@RogersHelps How about you actually properly fix the internet? It might say it’s back on and basic functions might be working, but this **** is not repaired. So pissed off
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A-Tocc
(@Tocc2Andy) reported
@RogersHelps @NickleJohn Stop with the corporate BS response. Internet still down in Oshawa & you telling me service has been restored to most is what?...supposed to make me feel better? And why do I need to send you a DM? Don't you know where service is out? Tell us when OUR service will be fixed!
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hallucination rain lockdown timeline edition
(@KierraRain) reported
@Rogers @RogersHelps Getting pretty frustrated here. Still no internet or TV or landline. How is this even possible? When I think of all the money we pay and this is the service we get. Or don’t get, as it were.