Rogers outages and service status in Laxgalts'ap, British Columbia

Problems in the last 24 hours in Laxgalts'ap, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Laxgalts'ap, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lady Centrist (@ladycentrist) reported 2 minutes ago

  @JustMeJamie64 @Rogers Called last week, on hold 1hr 25mins. Agent did not resolve issue. Its absurd and unacceptable that Canadians are held hostages by these telecoms. They have no problem taking exorbitant fees from us but have issues providing the service that go along with the cost @FP_Champagne.

• 
  iSource Solutions (@isourcesafety) reported 5 minutes ago

  @RogersHelps when is the service coming back to Livingstone Ave M6E2L7. Since yesterday and the timeline keeps changing.

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 9 minutes ago

  @barry416 @Rogers And unfortunately I'm not in Canada, so a @Rogers store isn't an option. By the way my issue is still not fixed.

• 
  Jasen Marks 🇨🇦 (@JasenMarks) reported 10 minutes ago

  @RogersHelps road construction has cut service to multiple houses on our street including my elderly neighbours. What is the fastest way to get multiple houses serviced? There is a technician onsite right now for my house but he indicates there is no way to service anyone else.

• 
  MTF 🇨🇦 (@EhmTEhf) reported 12 minutes ago

  @rovers_jay @JustMeJamie64 @Rogers also customer service isn't technical support. unless they merged you all into care agents now. I heard they were trying that in 2023, maybe they did it

• 
  Kevin (@kevcpm) reported 16 minutes ago

  @cbcmarketplace @RogersHelps now being told it is 24 hours. Agent will not send me through the supervisors because there are “too many customers”. Sign of the times for Rogers Customer satisfaction?

• 
  YOWGuy (@Sundayflyer) reported 27 minutes ago

  @CaroleFarhall @Rogers Same issue Rogers do not care.

• 
  Brian ( The R3ap3R ) (@CrzWildOne) reported 27 minutes ago

  Not very happy with the service I been getting lately. Had to wait close to 2 hours to speak with someone about my account and why they suspended my data. According to them my payments are not enough and they want all or nothing. Been with rogers 25+ years with no issues with payments and now all the sudden every month my account is suspended and then they charge me $80.00 everytime to restore it and not mention the 2 months of a close to $900.00 bill because they never sent me a reminder about the promotions that ended which is why I fell behind in the first place. Need to fix this or I will be looking into other places. @RogersHelps

• 
  🇨🇦 Shonna 💜TAEMate💎6v6🐥 (@shonna_74) reported 28 minutes ago

  @Rogers @RogersHelps The sad part s that your support model changed and has gone completely backwards. On hold for hours, with CSR for hours, on hold 45 mind, xfer twice. The call dropped 3 times! He called me back twice and not the 3rd time. So 3.5 hours wasted. Again! Please help me!

• 
  Bobmcdoogal🐀 (@bobmcdoogal) reported 28 minutes ago

  @RogersHelps internet has been down since 1AM. When is it going to get fixed? This is unacceptable