Rogers outages and service status in Logan Lake, British Columbia

Problems in the last 24 hours in Logan Lake, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Logan Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carrie Longbottom (@csboucher78) reported 4 minutes ago

  @RogersHelps This is email from my phone. Works on browsers. All my other emails work. I just can’t send from Shaw says out going server repair. I even reset my password thinking it would help. I do not want to have to delete my account and re add I have a Shaw email - customer & mobile

• 
  JMB (@jmb_photography) reported 5 minutes ago

  How does @Rogers thank a person for being a customer of 20+ years? They tell them that in order to upgrade their phone and add it to their contract, they have to pay double the amount for their plan. “Cheaper” plans don’t allow for phone upgrades. Do better, Rogers. Such a joke

• 
  heather (@howisthismylif) reported 9 minutes ago

  @JayGenXer @Rogers There is never a situation where this lack of customer service should be tolerated. Complete disrespect for their customers & their time. Rogers doesn’t deserve a single penny from Canadians.

• 
  wole (@awoleworldwide) reported 10 minutes ago

  How can a customer be on waiting line for 3 hours waiting for customer service to pick a call?? The so called biggest brand?? This has been going on for too long. @Rogers God will put you through what you are putting me through!!! Very useless service provider

• 
  Bun (@dogsaremyjam) reported 12 minutes ago

  Hey @Rogers I’ve been on hold with CS for 45 mins, after waiting on hold 30 mins to finally get through to someone and have them hang up on me (by accident) and not call me back. Can someone help me?! I have next to no service/reception constantly and don’t know what to do

• 
  🇨🇦 Ralph FranSummerMan 🌻🌞🌻 (aka Frathos)🇨🇦 (@FrathosCAN) reported 12 minutes ago

  @RogersHelps Why does @Rogers #XfinityTV have an Emergency Alert system that cannot be cancelled? I don't appreciate being forced to listen to a warning in French since I don't understand it & it wastes my time! The older NextBox STB allowed me to exit non-relevant to me Alerts!

• 
  Chris Arnold (@ChrisArnold33) reported 12 minutes ago

  @RogersHelps your outage detector says there is none in my area (Kitchener, ON), but we’re very much without internet. Need to do work here and cannot.

• 
  quaffer (@quaffer) reported 18 minutes ago

  I have not been able to get to @rogers for tec support in 4 days. I hang on the phone for almost two hours on two occasions and then the call hangs up. Why should any paying customer wait 2 hours for a call to he answered? Obviously not enough people working there. 1/

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 18 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  A Kidney for Jason Rumball 🇨🇦 (@happyjaycanada) reported 19 minutes ago

  @RogersHelps I just moved and need help to set up my internet I don't have the right connection that goes in the wall I need a technician to help with the coaxial cable