Rogers outages and service status in Logan Lake, British Columbia

Problems in the last 24 hours in Logan Lake, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Logan Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OttawaKevin (@OttawaKevin613) reported 5 minutes ago

  3 times i’ve called @Rogers to inform them of my move and the need to cancel. 3 times Rogers has straight up hung up on me. “We’re experiencing higher call volumes, good bye” WTF. Rogers, fix your ****.

• 
  Bman (@bman2435) reported 5 minutes ago

  @Rogers 1 hour and 20 minutes and counting on hold. I need a person and not AI. Horrible customer service

• 
  Goug Dilmour (@CanadasLeafs) reported 8 minutes ago

  @CrissieC @Rogers I tried that as well but it is currently down.

• 
  TheCommonMan (@TheCommonLawMan) reported 11 minutes ago

  I have worked at and used services from @Rogers and @TELUS who have made me face issues in the past but it was never this pathetic. Please guys find a way to enter india and kill these companies for good. Telus your AI branch is here just invade with telecom.

• 
  justistruth (@justistruth) reported 13 minutes ago

  @SlapshotShibe @Rogers , @Sportsnet really sucks that you are taking away from the people out west. Edmonton, Calgary, Vancouver, big fan of the fan960. shame you closed it down. i listen and watch plenty from Bc. now you raise prices and even cut the coffee on the remaining people working. i am sad because this year i may not hear or see any Flames broadcasts or radio. Why would i want to support that? seriously considering not streaming. the quality is not good. yet you partnered with Prime this year. serious question here will the stream improve this year? i doubt it because i have not seen an improvement since i started streaming Flames games. oh well! i do hope you lose money this year. maybe then you will realize you need the people to support the product.

• 
  John (@Jumbotronys) reported 18 minutes ago

  @len_rocks @Rogers Their CS is a real travesty of a maze. I can't count how many times I've had to verify my identity with random security codes just to be put with a new CS agent where I have to spend another 10 mins re-explaining the problem. And then in the end they don't fix it and I wasted hrs

• 
  Menna (@marmisto) reported 19 minutes ago

  @CanadasLeafs @Rogers 5 calls to them in a 1 week span (last week) average 2-3 hrs on each call just to get them to send a tech to my house bc our internet keeps dropping. Tech shows up 2 hrs b4 our time slot, gives the wife attitude saying “I don’t have time for this” Dog-**** company top to bottom

• 
  Greg Richardson (@Captain23222) reported 19 minutes ago

  @RogersHelps Actually I managed to get that fixed but now I need to transfer my old account's outstanding credit to my new account. Can you help?

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 24 minutes ago

  @RogersHelps Did you even look at the chat records!!! I was on & off until 1130- 7 hours without service. 3 hours on & off the chatbot throughout the night and you want ME to keep trying to get a hold of YOU to fix your service!!! I had to go into the office because there was no internet.

• 
  Cory V (@CoryvdJagt) reported 28 minutes ago

  @Rogers @chatrmobile where is your support??? I checked my account history, autopay was applied on Jul 16th, confirmed on credit card statement and your website, yet no service?? So I open a ticket...NOTHING back within a single day? Can't make calls, or texts?