Rogers outages and service status in Longview, Alberta

Problems in the last 24 hours in Longview, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Longview, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 7 minutes ago

  @RogersHelps Over 2 hours late to meet a 4 hour service window + over an hour on hold 4th event in 5days @Rogers A total service failure every step of the way. Maybe accept that you don’t want me as a customer…multiple services and Businesses since I started with you in 1994

• 
  Dimitri (@dimitrigeorga) reported 7 minutes ago

  Absolutely the worst customer service experience @Rogers For what we pay you in Canada it’s ridiculous. As much as you’d like to get rid of paying people your AI “agents” are terrible. Your customer service was awful years ago and it’s gotten even worse.

• 
  Rob Fai (@RobFai) reported 8 minutes ago

  @Rogers if you only knew how incredibly vile some of your telemarketers are over the phone... You can't possibly think these call centres work, do you? It's the worst branding you could possibly put into the marketplace, honestly.

• 
  malachi (@Pereztavarez6) reported 8 minutes ago

  @RogersHelps i want to cancel my services

• 
  Cam (@SpitsLeafsFan) reported 9 minutes ago

  Again said it before I will keep saying it **** @Rogers @Sportsnet

• 
  Ryan Hibbs (@rhibbsy) reported 9 minutes ago

  @RogersHelps This is ridiculous. I just got through to a chat specialist, and they ended the chat immediately when I tried to report the fraud. It was 2.5 hours just to contact them and they immediately ended the chat. Absolutely rude.

• 
  J.R. Wideman (@jrwideman) reported 16 minutes ago

  Thinking about leaving that telecom monopoly player @RogersHelps for one of the smaller piggyback joints cause the whole experience is cooked. I'd rather buy my phone out than pay for the nonsensical plans. I've been a loyal customer 20+ years + a prev emp.

• 
  Kimmie G (@KimmyG6) reported 19 minutes ago

  @Kevin1141531 @RogersHelps Same!! Thanks for the advice. They literally confirmed my call back number in case we get disconnected and then I get a hang up. Just awful

• 
  🇨🇦mathien17_ (@mathien17_) reported 19 minutes ago

  @Rogers For a company thats worth $25 billion and this is the customer service were getting.

• 
  Sam Channon (@slchannon) reported 24 minutes ago

  @Rogers @RogersHelps My father passed away and I am trying to cancel his services. It can't be done with chat function and every time I call it tells me its too busy and to call back later. I cannot continue to keep trying to call multiple times a day. How else can this be done?