Rogers outages and service status in Longview, Alberta

Problems in the last 24 hours in Longview, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Longview, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Just me - Jamie (@JustMeJamie64) reported 7 minutes ago

  @2BikeisLife1 @Rogers They have AI support now, but AI couldn’t handle my issue.

• 
  These are the days (@randfDoreen) reported 8 minutes ago

  @JustMeJamie64 @Rogers People who think the service will be better if it within our borders are delusional. The access to and for information won't be any different as everything is case by case. The fact that you are paying so much for internet, cable and cell phones is robbery.

• 
  Iman (@RealKingiman) reported 10 minutes ago

  @JustMeJamie64 @Rogers It’s the same reason fast food is all Indians miss. It’s because the customer base is terrible, the money vs with what you have to deal with isn’t worth it, no kid wants to do deal with that. The government brings in foreigners who are living in **** holes

• 
  OILanatude 🇨🇦 (@OILanatude) reported 11 minutes ago

  @Calgaryman1 @Rogers Hahaha I'm definitely considering it. The customer service today was awful.

• 
  ICE CANADA (@BenDaws22753025) reported 11 minutes ago

  @JustMeJamie64 @Rogers Kicked Telus to the curb last week, they asked why, I told them their installers who were contracted for 2.5 hrs came and did half *** job in 30 minutes while speaking Punjabi in my house. Then upon reaching out to customer service, more foreigners. No Telus No Timmies No Thanks.

• 
  Sweet Tooth  (@sweet_tooth19) reported 12 minutes ago

  @JustMeJamie64 @mike_kozar @Rogers They outsourced all their call centers to be in Casablanca and also India. So much for them promoting 100% Canadian call centers. Back in the day, they used to answer the phone with “you’ve reached Jane in Moncton, how can I help you?” Notice how that is gone?

• 
  TRiLL🇨🇦 (@mmaTR1LL) reported 13 minutes ago

  @Rogers very accutate statement. Ridiculous prices for a connection that has issues multiple times daily.

• 
  MTF 🇨🇦 (@EhmTEhf) reported 14 minutes ago

  @SzydloCarol @JustMeJamie64 @Rogers its just a name like a triage team setup to prevent damage to the rogers image via case escalations to the CRTC

• 
  Master Iceman (@themastericeman) reported 14 minutes ago

  @Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.

• 
  Michelle Jones (@MJones520) reported 14 minutes ago

  @RogersHelps That reply does not resolve the issue. I have been online and called the appropriate numbers with no success. Your menus do need lead to this option. Please provide a phone number and the appropriate prompts to add my name to your internal do not call list.