Rogers outages and service status in Longview, Alberta

Problems in the last 24 hours in Longview, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Longview, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Billa (@hello17755) reported 4 minutes ago

  @Rogers i have been waiting on the phone 📞 for 45+ minutes and listening to a message; there is bit of wait; use to provide good service; may be we need new management team. Fix it before you start loosing your loyal customers.

• 
  Good Takes Only (@SmokesIndoors) reported 5 minutes ago

  I'm only going to tell you this once @Rogers @Sportsnet I'm 1/2 the price of Kevin Besika, 1/8 as good looking tho, but damnit I'll be 4x entertaining. People will tune in every week to ask 'Whats this idiot going to say this week, how's he gonna back himself into a corner'

• 
  The Veronica Thompson (@VThompson_) reported 10 minutes ago

  @Rogers what are you doing about the scam calls I’m getting daily of people pretending to be Roger’s. I get one EVERYDAY. Each time I ask to be removed from their list. I know it’s not you guys, but you’re getting the bad rap.

• 
  @HolyDegenerate (@RandySaretzky) reported 13 minutes ago

  @RogersHelps Left you a message in the inbox. Silence. Typical. Two nights calling in the middle of the night because you forgot to take my ex-wife off the bill. Two hours on hold. Guy finally picks up with kids screaming and dogs barking in the background, then hangs up. Now I’m locked out of my own account. You can post about spam algorithms at 1am. You can’t answer a paying customer. Cut all ties. Chase the bill yourselves. Good luck.

• 
  Toronto Guy (@doubledouble416) reported 18 minutes ago

  Hey @Bell_Support/@RogersBiz/@RogersHelps if you're gonna fire or let anyone go; fire/let go AI customer service

• 
  Carolee Herbert (@Cherbert50) reported 18 minutes ago

  @Rogers Too bad you folks never pick up the phone! Tried to get a hold of Roger’s/Shaw for 3 days with wait times on hold of 2-3 hrs finally giving up each day! Cancelling services if I can ever get a hold of someone. Customer since 2005. So sad!!!

• 
  We the north (@Goodfellas_TO) reported 19 minutes ago

  @Rogers customer service is a joke. Their agents have zero clue how to handle calls anymore. They hang up, transfer your call to another agent without any warning. It’s honestly embarrassing.

• 
  Ria Riaz (@RoastedKeyboard) reported 22 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  Ontario Frugal Finds (@OntarioFrugal) reported 22 minutes ago

  @ODSPoor @RogersHelps That is really weird! I got my $20 gift card from Dollarama - no problem.

• 
  Ranger (@reed86208456) reported 24 minutes ago

  @Rogers worst customer service. They don’t answer their phone!