Rogers outages and service status in Longview, Alberta

Problems in the last 24 hours in Longview, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Longview, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Calvin Ing (@cal920c) reported 7 minutes ago

  @JustMeJamie64 @Rogers When I called bell, unless it was an after hours call. It was usually from a Canadian call center. Same with Air Canada. When I called at 2:00 am though, I did get an Indian call center, but thankfully my problem got solved.

• 
  Daniel Voisin (@nailedvision) reported 8 minutes ago

  @JustMeJamie64 @Rogers There are several factors. Cost is a big one. The wages are far less elsewhere. As are the expectations of wages and benefits. And it's the work. How many people here would even be able to handle being yelled at by a customer? Or taking back to back calls for 8 hours solid?

• 
  Mrs. Junko Whittman (Vox's Wife) (@MrsJunkoLuthor) reported 8 minutes ago

  @Rogers FIX YOUR STUPID SNAIL MAIL WIFI ISSUES! PLEASE I'M BEGGING YOU!!!//

• 
  Teresa Reza (@teresa_reza) reported 9 minutes ago

  @JustMeJamie64 @Rogers Instead of finding a different way to install a service they butchered every single garage entryway in the neighborhood including mine which was BRAND NEW. I canceled every service I had with Rogers. At Telus,everyone you speak to is out of 🇨🇦 Next to get canceled

• 
  Lone Wolf (@bigones007) reported 10 minutes ago

  @LoveMy7Wood @Rogers @BlueJays Terrible contract

• 
  Sweet Tooth  (@sweet_tooth19) reported 16 minutes ago

  @JustMeJamie64 @mike_kozar @Rogers They outsourced all their call centers to be in Casablanca and also India. So much for them promoting 100% Canadian call centers. Back in the day, they used to answer the phone with “you’ve reached Jane in Moncton, how can I help you?” Notice how that is gone?

• 
  ICE CANADA (@BenDaws22753025) reported 21 minutes ago

  @JustMeJamie64 @Rogers Kicked Telus to the curb last week, they asked why, I told them their installers who were contracted for 2.5 hrs came and did half *** job in 30 minutes while speaking Punjabi in my house. Then upon reaching out to customer service, more foreigners. No Telus No Timmies No Thanks.

• 
  Stephen Jackman (@SteveJackman) reported 22 minutes ago

  How in the world did the @CRTCeng allow @Rogers to buy Shaw??? You’re supposed to protect Canadians it’s your only mandate. The service quality is down the shitter in BC on Rogers(Shaw) Internet. Frequent volume changes on upstream and downstream signals. Automated AI support bots that don’t do **** for anyone. There had to be some back room bribes to allow this farcical deal go through.

• 
  pXnEmerica (@pXnEmerica) reported 23 minutes ago

  @JustMeJamie64 @Rogers They used to, many companies used to. The standard for those centers was call time. So everyone basically had a manager behind them bickering at them to get the call time down. It becomes competition between teams who can get the call time down. The service standard dropped to nothing, people accepted it or in our case, have no reasonable alternatives due to the regulation of media and infrastructure in the country. Once people accepted it it was cheaper to outsource and automate.

• 
  @MinisterofDefiance (@PhilColson5) reported 24 minutes ago

  @JustMeJamie64 @Rogers Your first mistake was being a Roger's customer