Rogers outages and service status in Lumby, British Columbia

Problems in the last 24 hours in Lumby, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lumby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liquid Kenpachi (@tactical_gunna) reported 34 seconds ago

  @Rogers Thanks for coming to my house and fixing my internet! Less than 45 minutes and we have internet, after a long 5 days of no service! The Chapman family thanks you all.

• 
  Axel (@AX0G0) reported 5 minutes ago

  @Rogers, on hold for 2 hours. Get through to a "customer support specialist" on hold for another hour. The phone then starts ringing and sends me to the rural rogers department. I'm in a wheelchair without a phone. I moved and am trying to setup my services. Awful #Toronto

• 
  A Nir (@Zeuxis00) reported 5 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  Thoughts When I'm High (@highafagain) reported 6 minutes ago

  @Rogers your customer service is BS. I have been trying to call for weeks now for something your FAQs and AI can't help with, yet everytime you're experiencing "extremely high call volume" and hang up on me. If you're that busy why don't you HIRE MORE PEOPLE!!!!

• 
  Sydella (@newfiegirlrules) reported 7 minutes ago

  @RogersHelps Well after being told there was no charge on my bill... I now have a very large charge. & nothing sent to us in regards to the so called damage, as previously promised. I sent a perfectly mint phone via your chosen method & Rogers claims damage was done. Delete from bill thanks

• 
  BookmarkMiner (@BookmarkMiner) reported 12 minutes ago

  PSA for all travellers using E-SIM cards overseas. Make sure you read the terms and conditions and change your carrier to the new SIM card otherwise @Rogers will still charge you roaming even tho you have an overseas SIM card installed. Immensely terrible service. Canceling everything today.

• 
  Robert Dobalina (@VickVinegar007) reported 12 minutes ago

  @1987boy25 @AustonStachews @Rogers The market sets the price. If those don’t sell they’ll lower them. The problem is the people buying them

• 
  Geoff aka Holdfast043 (@GeoffdBarrett) reported 14 minutes ago

  @RogersHelps Sent. I would also love to know if there’s somebody who could actually help me or if I should continue my conversation with other companies.

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 15 minutes ago

  @RogersHelps @Rogers can't take my call because of the high volume of calls. Wtf??????

• 
  Dom (@NorthsideJane_D) reported 18 minutes ago

  @Rogers Why is it impossible to speak with someone ever since y’all added that stupid AI Assistant?? It’s been a week of me hearing “high volume calls”. No one is calling y’all. Also I refuse to pay my bill until I speak with someone