Rogers outages and service status in Lumby, British Columbia

Problems in the last 24 hours in Lumby, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lumby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam (@Adam_LPARMY) reported 5 minutes ago

  @JayGenXer @Rogers dude im in the phone with them now....first off i cant understand a word theyre saying ...they sold me on an upgrade to internet 1000 and its twice as slow as before the upgrade ...now they wanna charge me $200 for a tech to come fix it LOL @Rogers is a SCAM!

• 
  The Impatient Tourist (@ImpatienTourist) reported 6 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

• 
  Daniel Grice, JD, BA. (Mr) (@dan_grice) reported 6 minutes ago

  @princessrica84 @Sportsnet @Rogers It sucks. On the flip side, we’ll have less media initiated trades.

• 
  Crash Davis (@CrashDa46551883) reported 12 minutes ago

  @JayGenXer @Rogers Try live chat. I think you get a person that can actually communicate in English. Most allow you to print out the entire chat at the end & you can yell at your screen if they say something stupid without worry. Only way I do it now. Faster too.

• 
  Brian (@basherjam) reported 16 minutes ago

  .@RogersHelps amazing that your contact centre just says “too busy, call back another time”. What kind of service is that?

• 
  CanuckArgento (@CanuckArgento) reported 18 minutes ago

  @JayGenXer @Rogers You’re gonna get an Indian that you won’t understand and can’t speak proper English anyway might as well hang up now

• 
  Patrick Sansnom (@ImRightAsUsual) reported 18 minutes ago

  @HILITINGHOCKEY @Sportsnet @Rogers That's why I'm glad they run the Leafs. As a Habs fan, I will never need to worry about Toronto ever winning anything.

• 
  ptsakani (@ptsakani) reported 24 minutes ago

  @RogersHelps there is a Damaged Outdoor Utility rogers Infrastructure Hazard . Need someone to come fix the problem in my backyard plus neighbours

• 
  Ria Riaz (@RoastedKeyboard) reported 27 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  quaffer (@quaffer) reported 27 minutes ago

  I have not been able to get to @rogers for tec support in 4 days. I hang on the phone for almost two hours on two occasions and then the call hangs up. Why should any paying customer wait 2 hours for a call to he answered? Obviously not enough people working there. 1/