Rogers outages and service status in MacTier, Ontario

Problems in the last 24 hours in MacTier, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in MacTier, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 6 minutes ago

  @RogersHelps I didn’t have 4 hours to wait on hold- and no one showed up last time they were scheduled to the power was out to our home- and the wifi wasn’t working - it didn’t even appear as network so I was back to using my cell data… the power was restored, internet eventually reset

• 
  ruthko 🌻 💉12x 😷🖖 (@ruthmkb) reported 6 minutes ago

  @RogersHelps Your phone manual changed. The key pad option is gone, & just AI generated replies. After jumping through hoops to be connected to a live agent, the recording said "sorry, too busy, call back", & hung up. You really don't want to speak to a customer, do you? 🤨

• 
  Julie (@JulieLynnBH) reported 14 minutes ago

  So @Rogers I followed this instruction & was looped through automated services that will not connect me to a person bc I'm not the customer. I'd like an actual call telling me when you'll remove the cable running across the front of my home. Unbelievable you didn't ask permission

• 
  Manan Sood (@Manansood20) reported 15 minutes ago

  @RogersHelps @Rogers Your Customer Support representative clearly told me that the extra $80.40 CAD charge, supposedly related to a “dishonoured cheque,” would be disputed and removed. I checked my bank transactions for the past 6 months and there has been no bounced or returned payment.

• 
  A Co (@Ady_Co) reported 15 minutes ago

  @RogersHelps Yes it shows that my area is down. However it doesn’t explain why my cell phone is operating slower than 3G!

• 
  Carolyn Armstrong (@CarolynAYYC) reported 20 minutes ago

  @rogershelps @rogers #yyc #yeg Installed the #rogers xfinity Gateway Gen 3 Modem - iPad sez it is located in New York (nope - in Canada) Called Cust Support - they were very unhelpful. Have googled issue - this is not a me nor iPad (Apple) problem @rogershelps - over to you

• 
  Neeraj Mehra- Hotelier (@neerajmehra3) reported 23 minutes ago

  @RogersHelps Calling a customer at 9:00 PM to push a service upgrade is already unacceptable. What made it worse was the agent arguing with me and insisting that yes its the right time , Is this really how Rogers trains its call-centre agents? #north bay #rogers

• 
  CoopersMom 😁 (@JaneCornwell11) reported 27 minutes ago

  Okay @rogers your Instacart company has no customer service. I got my delivery after an ignorant driver drove around for an hour. I gave her directions twice and it didn't make a difference. She wouldn't respond to my messages at all. Instacart said they don't take care of this.

• 
  Laela Mirelle (@djlaela) reported 27 minutes ago

  @RogersHelps This is the WORST NETWORK!! Absolute garbage

• 
  Cheryl (@CCintoronto) reported 29 minutes ago

  @RogersHelps No one answers tech support on the phone?!