Rogers outages and service status in MacTier, Ontario

Problems in the last 24 hours in MacTier, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in MacTier, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Muthyam (@MovieMuthyam) reported 6 minutes ago

  @RogersHelps My current home Wi-Fi service is really poor - it's using a wireless SIM card modem. Before I completely cancel my plan, I’d like to try switching to a regular, wired home modem to see if the connection improves. Is it possible to swap my hardware to a traditional modem setup?

• 
  Orange Cone (@CanadianPylon) reported 8 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  BlindLiberalism (@BlindLiberalism) reported 8 minutes ago

  @RogersHelps Hi, I’ve followed up again with support but now have not heard back for a bit. It’s been a frustrating amount of back and forth and Im not understanding why they cannot actually help.

• 
  Mike D. (@boarderman8) reported 13 minutes ago

  @TheFourthPeriod Gross. They do such an awful job with the broadcasts. Also, @Rogers increased the subscription fees this season and now get away with broadcasting fewer games? What a joke.

• 
  Trail Trekker (@Trailtrekker25) reported 13 minutes ago

  @LoveMy7Wood @Rogers @RogersHelps My Virgin Internet has a self diagnostic feature. I was using one of those self help chats for something else and it kept sending me in a circle without resolving anything.

• 
  City of Love (@cityofluv2020) reported 13 minutes ago

  @galloots1313 @RogersHelps @Rogers I'll never do Bell again. Freedom who is now owned by Quebec's Videotron is offering internet too. Decent prices and service

• 
  Jey (@Slxmjimmy69) reported 18 minutes ago

  @RogersHelps I've done everything, right now the service is absolutely terrible will most likely cancel my plan as I need to be able to call home and be able to be reachable incase of emergency

• 
  The Original PK (@paulkelly515) reported 18 minutes ago

  @RogersHelps Never got through and now it’s closed. Not a good system. How many times/nights should I expect to have to call before I get to speak to someone?

• 
  Knxwhun.🇯🇲🇵🇸🍉 (@Knxwhun) reported 25 minutes ago

  @RogersHelps There is only one, we tried calling and logging in and the self help thing is saying we don’t have an account, even though we got the modem etc, we don’t know what to do at this point lol.

• 
  Paul MacIntyre (@MacintyreP20931) reported 33 minutes ago

  It's not reasonable to be in line for over 60min to buy a coffee, clothes, vehicle etc. So why is it acceptable to be on hold for 60min plus waiting for someone from @Rogers to come on the line? If you sell a product, you should employ enough ppl to handle customer service.