Rogers outages and service status in Madawaska, Ontario

Problems in the last 24 hours in Madawaska, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Madawaska, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  larx (@larx999) reported 5 minutes ago

  @Rogers fix your internet connection!!! Wifi has been going in and out the last few days!! #vancouver #rogers #shaw

• 
  Judy Pickett (@JudyPickett1) reported 5 minutes ago

  Hey Rogers @Rogers Your wait time either online or phone is very poor! Looks like you need more human contacts to solve customer issues.

• 
  Jennifer Leigh (@WriteLinesInk) reported 6 minutes ago

  @RogersHelps So you gave me some shill, gave me a piece of garbage Motorola phone that you're telling me the government gave to me but the government doesn't have that option and knows nothing about this. And suddenly I'm getting 10 gigs. In 13 years while you and fighter were charging me

• 
  Bonnie Lee (@stitchlady) reported 6 minutes ago

  Does the right hand know what the left hand is doing @Rogers. Tech support transfers me to customer care and they tell me tech support has to deal with the issue of a credit for lost service. After being on hold for an hour and then they want me to call back!

• 
  Jason Haugh (@jason_haugh) reported 7 minutes ago

  @ckcho_na @Rogers A deflection bot gets graded on how many callers it keeps off a live rep. Closing your request was never what it optimized for. A long-time business account walking is a QA miss, and nobody on that floor ever got scored against it.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 7 minutes ago

  @RogersHelps I did that. took over 3 hrs on hold online on my cell phone data as on the phone I never got an answer why am I paying for a service when it doesn't work? your customer service and wait times have really gone downhill since the merger

• 
  City-Father (@pd_theghost) reported 9 minutes ago

  @Berniceness @Rogers Support in Asia but customers in Canada

• 
  Jameson Armstrong (@JamesonCanada) reported 10 minutes ago

  @Baking_Biscuits @Berniceness @Rogers The company I currently work for fired around 100 Canadian and American developers and replaced them with Indians, who's code quality is horrible, they don't understand basic concepts of how computers work and constantly pump out AI slop that doesn't work.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 12 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!

• 
  Gio (@giovexpo) reported 19 minutes ago

  @RogersHelps My Home 5 G,I Have Never Seen Internet so bad Either Fix It or Send Me Me A Work Order so So I Can Return . Send me A Box And Waybill Pease So I Can Return It. It is Costing Me A Lot Of Money for Frustrations