Rogers outages and service status in Matheson, Ontario

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Matheson, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @HolyDegenerate (@RandySaretzky) reported 3 minutes ago

  I will not pay my bill till I get service @RogersHelps you can cut my phone number off as I’m not in country I don’t care!

• 
  Abdelrhman Shoieb (@AbdelrhmanShoi1) reported 5 minutes ago

  @RogersHelps @Rogers OK I called this number many time and just hold me on waiting and then call ended without any help

• 
  Sydella (@newfiegirlrules) reported 10 minutes ago

  @RogersHelps I would appreciate someone contacting me directly since trying to get to the appropriate dept doesn't seem to be possible through so called "customer service"

• 
  A Nir (@Zeuxis00) reported 10 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  Vale Sol (@ValeSolS) reported 12 minutes ago

  @RogersHelps so difficult to reach help through all your channels! Chat has a wait of 100 ahead of me, I’ve been waiting on the *611 for almost an hour without any detail of how much I will have to wait and you don’t answer your DMs. Service was so good years ago!! Garbage now

• 
  Nick McRoberts (@nick_mcrob) reported 17 minutes ago

  @RogersHelps your technician just left our property without confirming that our internet issues were resolved. We are still unable to connect to the internet.

• 
  Axel (@AX0G0) reported 17 minutes ago

  @Rogers, on hold for 2 hours. Get through to a "customer support specialist" on hold for another hour. The phone then starts ringing and sends me to the rural rogers department. I'm in a wheelchair without a phone. I moved and am trying to setup my services. Awful #Toronto

• 
  Thoughts When I'm High (@highafagain) reported 18 minutes ago

  @Rogers your customer service is BS. I have been trying to call for weeks now for something your FAQs and AI can't help with, yet everytime you're experiencing "extremely high call volume" and hang up on me. If you're that busy why don't you HIRE MORE PEOPLE!!!!

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 19 minutes ago

  @barry416 @Rogers And unfortunately I'm not in Canada, so a @Rogers store isn't an option. By the way my issue is still not fixed.

• 
  Andrea JA (@Godblessedchild) reported 21 minutes ago

  Trying to reach you since Monday with no response! I urgently need help with a pending move and need internet to work. This customer service is beyond disappointing. Someone needs to contact me ASAP! @Rogers