Rogers outages and service status in Milk River, Alberta

Problems in the last 24 hours in Milk River, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Milk River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carole Gagne (@CaroleGagne108) reported 4 minutes ago

  @RogersHelps I ain't callin your USELESS customer service! FOR THE RECORD

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  これは何の意味もありません (@TRSbizarro) reported 5 minutes ago

  @RogersHelps @towerguymatt And if you are unable to do so, leave this platform. You aren't even able to actually perform customer service here so what is the point of this page existing? its completely ******* useless.

• 
  Simon Blain (@simblain) reported 10 minutes ago

  Does anyone actually work at @Rogers anymore or is it all crappy AI? Ive been waiting over 2 months for a check and no one there can tell me if its been sent or when it would be sent. Customer service clearly no longer exists there

• 
  JimmyNoPoke (@JimmyNoJabba) reported 15 minutes ago

  @Rogers why is there a ******* pride logo on the Rogers app on my phone. I don't consent to this get it ******** off or on switching providers immediately and you can shove your contract up your ***.

• 
  kaleemullah (@kaleemullah19) reported 15 minutes ago

  @RogersHelps @RogersHelps I have already contacted technical support multiple times. I waited for over 2 hours on the phone, and a ticket was created. Today I also waited over an hour in the Anna online chat queue. I started at around 95 people ahead of me, and when it was finally my turn, the system suddenly ended the chat without connecting me to an agent. That was extremely frustrating. My internet has now been down for 2 days, I had to take leave from work because I work from home, and the earliest technician appointment I was offered is Monday. I don’t think this level of service is acceptable. Please escalate my case and advise what Rogers will do regarding compensation for the service outage and the loss it has caused. Reference: i2598853033

• 
  Tina (@ProphecyQueen) reported 15 minutes ago

  @Rogers @RogersHelps I would like to switch to Roger’s from @Bell Their internet service has been dropping every second and because tests show up as it’s working, they refuse to send a technician. I’m done with them.

• 
  Triceptic0n (@Triceptic0n87) reported 18 minutes ago

  @RogersHelps @Rogers you have till I get off work to fix the Internet in South oshawa or i will not be paying my bill and switching to bell

• 
  Tammie (@tammie__cross) reported 19 minutes ago

  @RogersHelps Thanks for replying. The issue isn't that cancellations have to be done by phone—it's that I've been on hold for well over an hour trying to reach someone. Sales answered immediately, but customer service hasn't.

• 
  Marisa Allen (@marisaallen123) reported 19 minutes ago

  @RogersHelps Obviously if I had spoken to someone I wouldn't be sending messages. Zero persons available to help - "we are experiencing an unusual high level of volume - please call back". Honestly its a joke!

• 
  Ice Xiao (@icyyicee) reported 21 minutes ago

  Hey @Rogers, it's hard to say goodbye. Literally. I cancelled my internet service with you, and was told to bring my old modem to a Rogers store to return. Then I was told by the Rogers store to call you and get a shipping label. Then I called..