Rogers outages and service status in Mindemoya, Ontario

Problems in the last 24 hours in Mindemoya, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mindemoya, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Singer (@bensinger333) reported 1 minute ago

  Why does @RogersHelps provide such bad service? 30 minutes on hold, hung up on me without taking the call, and I'm back on hold for another 30 minutes. It's like they're begging me to use a different provider. I hear you guys. I'm on it.

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 2 minutes ago

  @RogersHelps @Rogers Non responsive all day as I wait for a service technician who really isn’t coming… Perhaps I’m blocked due to the repeated requests for anyone to do anything to help resolve our service issues

• 
  evanspence (@Loveataurus) reported 3 minutes ago

  @RogersHelps @RogersHelps apparently im told to put 40% down and im high risk! It's BS i have payment arrangements and been paying them and keep it contact but it's never good enough. I guess being a loyal customer for many years gets you no where so im fed up. @BellMobility is cheaper

• 
  Michael Gallo (@galloots1313) reported 4 minutes ago

  @RogersHelps @416ash Your customer service is a joke and what led me to cancel my internet

• 
  The Original PK (@paulkelly515) reported 6 minutes ago

  @RogersHelps been trying for a while to get through to ROGERS and the automatic phone service, after going through several steps, just tells me it’s too busy and cuts me off. Contact me if you can help.

• 
  John Tucci (@john_tucci) reported 10 minutes ago

  @RogersHelps It keeps getting better. After 2 hours and 8 minutes now I’m on hold again so I can cancel all my Rogers services.

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 11 minutes ago

  @RogersHelps Over 2 hours late to meet a 4 hour service window + over an hour on hold 4th event in 5days @Rogers A total service failure every step of the way. Maybe accept that you don’t want me as a customer…multiple services and Businesses since I started with you in 1994

• 
  Orange Cone (@CanadianPylon) reported 14 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 18 minutes ago

  @RogersHelps @k_mclean More of the same “hey customer can you do more of our jobs for us.” Maybe instead ask all your AI tools to only contact customer who OPT in And share that list with other departments- FYI The entire Customer Retention group is a measure of your lack of quality & customer care

• 
  Grittygirl88 (@grittygirl88) reported 23 minutes ago

  @CCTS_CPRST @Rogers is keeping too wide service appointment windows for a job that can be completed in 15 minutes and they charge 75 for rescheduling. Do they expect people to be available for 5 hours and keep waiting for their technicians.