Rogers outages and service status in Mount Forest, Ontario

Problems in the last 24 hours in Mount Forest, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mount Forest, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Parafok (@Parafok) reported 6 minutes ago

  @JustMeJamie64 @CognizantBeing @Rogers I have Starlink for more than 3 years now. No idea how their customer service is because I never had to call them.

• 
  dineshjagasia (@dineshjagasia1) reported 7 minutes ago

  @RogersHelps Trying to reach the technical team for over 2 hours. No luck so far! Worst service that one can experience!

• 
  shortfinal32 (they/lied) (@shortfinal32) reported 7 minutes ago

  @JustMeJamie64 @Rogers Rogers sucks.

• 
  Jenny Muzik (@jennysmuzik) reported 13 minutes ago

  Dealing with you is soo frustrating! Got new packages that are all mixed up creating errors in billing. Phone lines or chat takes hours! How is this considered customer service. Not all things can be self serve!!! Hire up! @Rogers

• 
  NorthBelle🇨🇦CANADIENNE (@NorthBelle4) reported 15 minutes ago

  @JustMeJamie64 @Rogers I've been directed to call centres in El Salvador, Philippines, India. Same problem understanding sometimes. Moroccan language (North African "Arabic") is not Arabic.

• 
  Master Iceman (@themastericeman) reported 17 minutes ago

  @Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.

• 
  Brian ( The R3ap3R ) (@CrzWildOne) reported 17 minutes ago

  Not very happy with the service I been getting lately. Had to wait close to 2 hours to speak with someone about my account and why they suspended my data. According to them my payments are not enough and they want all or nothing. Been with rogers 25+ years with no issues with payments and now all the sudden every month my account is suspended and then they charge me $80.00 everytime to restore it and not mention the 2 months of a close to $900.00 bill because they never sent me a reminder about the promotions that ended which is why I fell behind in the first place. Need to fix this or I will be looking into other places. @RogersHelps

• 
  Bobmcdoogal🐀 (@bobmcdoogal) reported 18 minutes ago

  @RogersHelps internet has been down since 1AM. When is it going to get fixed? This is unacceptable

• 
  Karen (@karenfamily1) reported 22 minutes ago

  @Rogers @Rogers your customer service is poor. I have been calling for a few days, with the same response, that you are overwhelmed with calls….I went into the kiosk. They gave me a different number to call. They said the couldn’t help me. Very frustrating overwhelming.😮‍💨

• 
  Ronnie Turner (@TookARonTurn) reported 23 minutes ago

  @treverleblond @RealDonBradshaw @Rogers Isn’t it wild? Terrible takes and constant negativity. You know how the adage, “It’s like a car crash — it’s awful, but you can’t look away.” That’s how I feel with bozo here. I couldn’t imagine having to have a dinner or spend some time in-person with him.