Rogers outages and service status in Mount Forest, Ontario

Problems in the last 24 hours in Mount Forest, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mount Forest, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BBrewda (@BBrewda) reported 7 minutes ago

  @RogersHelps But no one answered when I was on hold. The automated response after 3 hours just told me you are experiencing high call volumes and then said have a good day and ended the call. This is poor customer service. How about calling me and I will graciously put you on hold for 3 hours

• 
  Jacqui (@JacquiKJanes) reported 8 minutes ago

  @RogersHelps Were does it say that and what eligible inter or TV service

• 
  Wake Turbulence (@Airwave_1_) reported 8 minutes ago

  @ChelseaBeach @JustMeJamie64 @Rogers Acquiring Shaw put Rogers $26B in debt. To cut costs, they quietly scrapped their "100% Canadian" PR pledge, cut domestic support contracts, and pushed call center roles right back overseas to offshore vendors. PR promises don't survive a $26B debt load.

• 
  His Divine Shadow (@ESchillup) reported 8 minutes ago

  @JustMeJamie64 @Rogers The best way to get someone in canada is select French and then they answer go "shoot i thought I hit english, can you help me" and they basically all speak English anyways.

• 
  CptNash (@CptNash2) reported 10 minutes ago

  @JustMeJamie64 @Rogers Because since 2008,many companies were offered outsourcing financial incentives and generous tax breaks. I personally was on a team that closed a contact centre in Canada to relocate to the Philippines. I can tell you that it has nothing to do with superior customer experiences.

• 
  Freedom2022 (@Freedom2022Aye) reported 15 minutes ago

  @JustMeJamie64 @2BikeisLife1 @Rogers Their AI assistant sucks

• 
  Trish M (@trishmilley) reported 19 minutes ago

  I PAY FOR ROGERS PHONE AND INTERNET AND I WANT HELP. I DONT WANT TO WAIT ON THE PHONE FOR 1.45 HRS. WHERE ARE YOU @ROGERSHELPS @RogersHelps

• 
  GrumpyOldMan (@NotElonEither) reported 20 minutes ago

  @NavdeepSBains We're you the COO of @Rogers when the Brampton call centre was outsourced to other countries including India/ Philippines? How does that help ontarians?

• 
  Stephen Jackman (@SteveJackman) reported 21 minutes ago

  How in the world did the @CRTCeng allow @Rogers to buy Shaw??? You’re supposed to protect Canadians it’s your only mandate. The service quality is down the shitter in BC on Rogers(Shaw) Internet. Frequent volume changes on upstream and downstream signals. Automated AI support bots that don’t do **** for anyone. There had to be some back room bribes to allow this farcical deal go through.

• 
  Kimmie G (@KimmyG6) reported 26 minutes ago

  @Mayathabee @RogersHelps Sit on hold for an hour. That’s @Rogers “customer service”