Rogers outages and service status in Newbrook, Alberta

Problems in the last 24 hours in Newbrook, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Newbrook, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  caitlen (@caitlennn) reported 5 minutes ago

  @RogersHelps is there an outage in Brampton? Router is flashing orange & also data is lagging extremely

• 
  Deb Moynahan (@vanuckfan56) reported 7 minutes ago

  It’s now beyond enough @Rogers … since Monday 8am no internet and initially 3-5 hr outage. It’s Tuesday 🤬

• 
  Medeiros M (@Medeiro34452245) reported 11 minutes ago

  @RogersHelps You use to have replacement, remotes, modems and tv boxes in your rogers stores, so it could be easily replaced Why did you discontinue this? So, now I have no service since yesterday but I have to wait until a replacement comes which can take a few days,

• 
  Todd Talbot 🇨🇦 (@toddtalbot07) reported 11 minutes ago

  Hey @RogersHelps, waited patiently for a billing chat rep (75 ahead of me). Finally get on, basically tells me to wait for 35 mins only to provide a reference number to fix a simple billing issue. The level of service is at an all time low. What are you guys doing????

• 
  Alex Killby (@alexkillby) reported 16 minutes ago

  Not sure what @Rogers Bank execs are thinking. November changes to their credit card products remove 99% of the incentive they have provided to date to stay with Rogers telecom services. I will certainly be switching credit card AND telecom services once these changes take effect and as service contracts expire. There are more affordable providers with better service and without the financial incentive provided by the credit card there are no more reasons to stick to their mix.

• 
  Cameron (@Cameron_wx) reported 17 minutes ago

  @Rogers @RogersHelps I've had internet issues since APRIL and have had 3 techs investigate without a fix. I WFH so I need reliable internet (which is why I chose Rogers). Today my internet failed entirely, and I'm having to hotspot. Closest tech visit is Monday. unacceptable.

• 
  SJ (@cafveteran) reported 18 minutes ago

  @Rogers And now I'm being told to call a different phone number. Ridiculous the amount of time that I'm wasting on these issues. I always had to be called to be transferred to a different customer service number to fix the address issue that I've been trying to resolve for over a year. Guess what, I'm on hold, again.

• 
  Lefroy Jenkins (@JenkinsLefroy) reported 18 minutes ago

  @RogersHelps @celinalex_ru @Rogers, how can we consumers help to track these scammers down and expose them? The numbers they call from are either ghost numbers or cloned. I've called several actual people to inform them their numbers were being used for these scams.

• 
  John Valdellone (@JohnSavageDJS) reported 19 minutes ago

  @RealDonBradshaw @Rogers Gimenez is probably feeling better today that's why they sent Davis back down.He's not starting but if needed he can come in late in the game

• 
  MTF 🇨🇦 (@EhmTEhf) reported 19 minutes ago

  @rovers_jay @JustMeJamie64 @Rogers also customer service isn't technical support. unless they merged you all into care agents now. I heard they were trying that in 2023, maybe they did it