Rogers outages and service status in Newbrook, Alberta

Problems in the last 24 hours in Newbrook, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Newbrook, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gordon Swaters 🇺🇦🇮🇱 (@GESwaters) reported 3 minutes ago

  @RogersHelps has the worst customer service experienced in a long time. Trying to sort out a simple clerical error. On the phone for over 70 mins. Agent ID# I2603935959 rude and unable to help. Transferred to another dept only to have them say they can't help. Chat useless.

• 
  Lovenya Jain (@lovenyajain) reported 7 minutes ago

  @Rogers - the plan was to be cancelled 16th July EOD, as discussed. You cancelled as soon as the 16th started. I have a flight back, and now I have no SIM network, data, nothing. Can't reach out to you guys, because you don't provide any email id, support page loops into signin

• 
  CognitionMagician (@CMagician36811) reported 8 minutes ago

  @Rogers Client spent 2hrs on hold. Agent failed to help. Client is a Senior, can't use his MyRogers or Email. His life is in LIMBO as he cannot do Banking / Healthcare now. Tried to help him, after 2hrs on hold we could not go further. 4hrs of his day on hold, ZERO RESULTS.

• 
  Sharon McKinnon (@SharonMcKinno16) reported 9 minutes ago

  @RogersHelps I've never experienced such poor service from Rogers until the past few months. I've called several times trying to resolve issues and get nothing but run around. I'm done. What a disrespectful way to treat your customers.

• 
  ward wilson (@DJWardWilson) reported 11 minutes ago

  @RogersHelps how about a credit of some kind for the hassle of trying to fix a problem of your major sporting network during the World Cup FINAL??? a free movie or something

• 
  Chris P Bacon (@pozpiggy86) reported 11 minutes ago

  @Rogers: It's bad enough that I had to wait over an hour on hold to speak to a rep, but when I finally got to the rep, their Indian accent was so thick they were hard to understand. Also, they didn't seem proficient with their job, often resulting in several minutes of dead air.

• 
  Canadian Rositta 🇨🇦 (@wheresrosinow) reported 13 minutes ago

  @Rogers after daily phone calls since July 2,numerous tech visits the problem is still active. Internet cuts in and out yet your monthly bill manages to arrive. I'm at wits end ready to throw everything in the trash & call Bell.

• 
  AM.I.Suszko 🇺🇦 (@ASuszko) reported 15 minutes ago

  @RogersHelps I have spent more than 3h trying to get support today. After long waits, hung up on once and incorrectly sent to tech support another time. Countless chat on web too. This is awful 😭

• 
  OC_2030 (@oc_2030_vision) reported 16 minutes ago

  @RogersHelps @Rogers with Shaw in Victoria is having significant issue with Xfinity TV recordings. Show records then just disappears. This has been going for at least a week. Also Audio issues We just lost recordings Late Night Seth, Jimmy Kimmel Live Tonight Show Jimmy Fallon & CHEK News

• 
  Howard Bailey (@howardruns) reported 16 minutes ago

  @Fidomobile & @Rogers, UR mobile customers would appreciate U configuring customer service support queues 2 call us back, rather than have us wait on the phone for extended periods of time (unless U call first thing in the morning) Please add your hours to after hours recording