Rogers outages and service status in Newbrook, Alberta

Problems in the last 24 hours in Newbrook, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Newbrook, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Blue Jays Boi. (@bluejayspeteguy) reported 6 minutes ago

  @Expos4ever10 @Rogers @Sportsnet Why do our prospects never make the top 100 unless they are a well known prospect, we've have had soooo many prospects turn out really well over they last 5-8 years...pound for pound i believe we turn out more major league ready prospects then anyone else.

• 
  mike walsh (@mikewal16285187) reported 7 minutes ago

  @RogersHelps Its a well known issue with your product that you seem to refuse to address.A local small internet provider I had before Rogers bought them never had this issue

• 
  Jeffery Botnick (@Jbotnick) reported 8 minutes ago

  @LoveMy7Wood @RogersHelps I always select the option to cancel services. They seem to answer quicker.

• 
  ander (@anderbear_) reported 10 minutes ago

  @RogersHelps canceled your trash service after all theses years and moved to telus. The only service i ever used or requested was shaw internet, nothing else. I havent watched televsion or own a tv but for someone reason i owe $200 for an entertainment box that i never got? wtf?

• 
  NeverTrustPoliticians (@onlyafewcows) reported 12 minutes ago

  @Berniceness @Rogers Bell ‘Canada’ was quite rude too, when i asked what country they were phoning me from.

• 
  Dave (@daveaurkov) reported 12 minutes ago

  @LoveMy7Wood @RogersHelps I switch away from @Rogers 17 years ago and never looked back. Worse telecom company. Ever.

• 
  Jennifer Leigh (@WriteLinesInk) reported 16 minutes ago

  @RogersHelps Not the point. You have so much money and you pay off small portion for It and social media people. It's not your customer's job to police your contact information. Your people should hunt this stuff down and get it taken off the internet. Just another instance of carelessness

• 
  Love My 7 Wood (@LoveMy7Wood) reported 18 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!

• 
  Jenna B (@Jenna_TMLFan84) reported 20 minutes ago

  @Vpilieci @MapleLeafs @Rogers If that's your takeaway from this, then that's a you problem. Have a better day Vito.

• 
  KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported 23 minutes ago

  @ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.