Rogers outages and service status in Newbrook, Alberta

Problems in the last 24 hours in Newbrook, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Newbrook, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cheryl Strachan RD (she/her) (@SweetSpotRD) reported 51 seconds ago

  @zukkyzee @Rogers Garrison Woods (near Marda Loop) out. Nothing on the outage map, which only references SE Calgary. But the same outage must be affecting parts of SW too.

• 
  Darren Gudmundson (@BrianOakely) reported 52 seconds ago

  Up until yesterday, I had Credit in my @Rogers account of a little more than $300. I cancel both my Rogers Home Internet and Mobile. They just sent me a bill for $250 and are actively interfering with my new ISP. You do not want to do this @rogers.

• 
  Bonnie Lee (@stitchlady) reported 4 minutes ago

  @RogersHelps why does the MyRogers app keep signing me out when I close the app. Used to stay signed in all the time. Now it seems like I have to sign in almost every day. Is there a way to set it up so that you stay signed in even when you close the app?

• 
  Erin (@busytomom) reported 5 minutes ago

  @Rogers - I have been on hold for over 40 minutes now. If I wasn't already trying to cancel my service I would be now. This is ridiculous. It is insane that I NEED to talk to a customer service agent to cancel a service.

• 
  El The 🇨🇦🇲🇹 (@franticmonkey) reported 9 minutes ago

  Hey @Rogers do you train your staff to gate keep your managers? I called retention, spoke to an idiot who sounded half asleep, wasnt listening. I asked 5 times to speak to a manager, he gives me excuses. He tells me i'm waisting HIS time and when I asked his name, SILENCE

• 
  Kazim (Kaz) Kanani (@kazkanani) reported 10 minutes ago

  @Rogers @RogersHelps I've been on hold for over an hour to get some tech support...how much longer do I have to wait?! Calls have always been answered within 30 min... what's the deal?! #poorservice #customerservice #hold

• 
  El The 🇨🇦🇲🇹 (@franticmonkey) reported 15 minutes ago

  I called to speak to a supervisor, I flat out hung up on when I questioned the fact there were no supervisors on Sunday. I called back, I get an AI, So, @Rogers is across board shut down on Sundays, on top of having false advertising in your stores? @CRTC

• 
  RDL (@The_Rene_Gade) reported 16 minutes ago

  @RogersHelps My smoke alarm keeps going off for no reason. I've been waiting for technical help over 20 minutes. Twice this year, my bill increased and service level decreased.

• 
  Frederick Smith (@agooddoggyX10) reported 16 minutes ago

  @RogersHelps @FernwoodGirl I made the mistake of thinking it was on my end because your website kept saying everything was fine. I followed your AI support suggestions & now can’t even reset a password or access webmail or anything. Need a support # that doesn’t disconnect after 4 hrs of holding

• 
  Sheila🇨🇦C (@SheilaC17730851) reported 22 minutes ago

  @RogersHelps @DunkleyLumber And wait for 2 hours for some snotty ******* to laugh at you.