Rogers outages and service status in Newbrook, Alberta

Problems in the last 24 hours in Newbrook, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Newbrook, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gram-splaining (@gramsplaining) reported 6 minutes ago

  @Rogers Before: "Welcome to rogers..." Press 1121 "Would you like to use the card stored on file?" 1 "OK, I'll just need the cards security code" "***" "We are processing your payment... thank you for your payment" *hang up* Done in 30 seconds Your new AI system is trash

• 
  CanadaSam53 (@canadasam53) reported 8 minutes ago

  Hey @RogersHelps why can’t I get home security technical support? I keep getting general tech support or wireless and I’ve been waiting over 90 minutes! Is there a direct line I can call?

• 
  Jasmine Jeane Hawley 🇨🇦 (@jasminejhawley) reported 8 minutes ago

  For a "communications" company you are very bad at communications.I need to have my services moved to a new address.I have called 12 times this week and can't get through.I can't contact anyone through the web site and when I called the closest store he was very rude. @Rogers

• 
  nacef karim (@nacef_karim) reported 12 minutes ago

  Waited 2hours 08 minutes to get help from @Rogers, no answer and the call was disconnected. Wouaw, no words to describe the experience!!!!!!!!

• 
  Clint (@clintculture) reported 15 minutes ago

  @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE

• 
  frogy (@CrippledY) reported 16 minutes ago

  Stop sending me pass due bill payments I am only paying @Rogers cause I have to and pay for my subscriptions but after that no one is getting a dime out of me keep these games up and I’m go to Somalia to rot away I will keep giving u sauce and watch u **** it up dummy

• 
  Mark Burdon (@mark_burdon) reported 19 minutes ago

  @RogersHelps my spouse was scammed by someone that had her account info, and she was convinced to order a phone and hand it over to a fraudster claiming to represent Rogers. Her existing device was black listed/blocked instead of the stolen device. Can't get help.

• 
  Ontario Frugal Finds (@OntarioFrugal) reported 22 minutes ago

  @ODSPoor @RogersHelps That is really weird! I got my $20 gift card from Dollarama - no problem.

• 
  Darren Gudmundson (@BrianOakely) reported 26 minutes ago

  @PabloEsHOEbar @RogersHelps @Rogers They came out about three years ago, climbed to pole, said, "yep, that needs to be replaced". of course, they never did. More than 20 drops a day and slower than dial-up at times. When I was finally able to cancel on August 3rd, the same day they sent me a Revenge Bill of $250

• 
  Nick Graham 🆖 (@therevngraham) reported 30 minutes ago

  So, @Rogers I pay a ridiculous price for internet and tv service and I need to speak to a customer service representative at none are available to talk at 11 am in the morning!!! Have you no shame?