Rogers outages and service status in New Denver, British Columbia

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Denver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Nir (@Zeuxis00) reported 7 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  BNKB (@banknotekb) reported 9 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  princesserica84 🇨🇦 (@princessrica84) reported 10 minutes ago

  @CanukBigPicture @Sportsnet @Rogers It didn’t fail. Rogers just closed it.

• 
  Annie ~ Freedom Enthusiast 🌿 (@westcoastgirl1) reported 12 minutes ago

  Rogers just called me, I asked them why? They hung up instead ... great customer service you got going on @Rogers -- if you were wanting me to switch this is not the way

• 
  Sanwin (@sanwins) reported 13 minutes ago

  @JayGenXer @Rogers Suckiest and most dishonest company possible. Claims support is 100% Canada based and then quietly ships it abroad. Last month I wait 3 hours on hold.

• 
  LifestyleDigs (@TheLifestyleDig) reported 15 minutes ago

  Just got annoyed by 2 @Rogers ******** who came to the door and put one of the dogs I'm housesitting into a frenzy. Like I give a **** that Rogers is doing work in the area. You couldn't have just quietly left a flyer for the homeowners to read when they return?

• 
  Billa (@hello17755) reported 19 minutes ago

  @Rogers i have been waiting on the phone 📞 for 45+ minutes and listening to a message; there is bit of wait; use to provide good service; may be we need new management team. Fix it before you start loosing your loyal customers.

• 
  Sunny Giron 🇨🇦🇬🇱 (@sunny_giron) reported 24 minutes ago

  @HILITINGHOCKEY @Rogers @Sportsnet The problem with capitalism is that eventually a few rich ******* and their corporations will own everything … … and then they will fleece us for all they can Adam Smith warned against the power of monopolies but talk like that is considered “communism” today

• 
  Zhenyu (@Zhenyubgaw) reported 25 minutes ago

  @RogersHelps I can't contact the customer support. After waiting on hold for several hours, my call was disconnected by their system

• 
  BNKB (@banknotekb) reported 26 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?