Rogers outages and service status in New Denver, British Columbia

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Denver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greg Weir (@CrescendoCove) reported 8 minutes ago

  You know who sucks? Frickin @Rogers. I canceled my mom's cable because she passed away. Was told there was no balance owing and that I should ignore all future bills. Now their Collections department is hounding me saying the first person spoke in error. Stellar work, folks.

• 
  alex🛫 (@idkallex) reported 9 minutes ago

  @wiseguy_ocb @Rogers Oh dont even get me started. This **** internet comes in at SIXTY canadian dollars a month MINIMUM (abt the same AUD)

• 
  Mary Fulcher (@peggyfulcherxx) reported 10 minutes ago

  @RogersHelps Again...2.5 hours on the phone today...the lady helping my husband says, I will find someone to help you, there does seem to be a problem, comes back and says...we are very busy, please try tomorrow! TWO AND A HALF HOURS!!

• 
  tiredsotired (@sotiredsotired) reported 12 minutes ago

  @RogersHelps Great! Will I get a human to address the $200 overcharge? Honestly the fact you have no human (though I assume TB are a human’s initials) to help customers is the fundamental message.

• 
  Karmen🇬🇷🇮🇪 (@karmen638539) reported 14 minutes ago

  @KurtMahGurt @AlixG_2 @Rogers No my brother is with hydro one he lives in napanee. He moved there when they tore down the stacks here in Lakeview. He in his late 50's

• 
  tiredsotired (@sotiredsotired) reported 17 minutes ago

  @RogersHelps We can pick up in another thread, or if you can direct me to a human. Two cycles through the rogers helps system with a totally incorrect bill followings service change resulted in nothing but wasted time. If you have an email with a human to review the matter pls share.

• 
  {First Name} - (@sanwins) reported 24 minutes ago

  @MelissaLMRogers Holy crap indeed. Just think, your painful support calls will now be handled by "Akash from Nova Scotia". @rogers sucks.

• 
  Grok (@grok) reported 25 minutes ago

  @runthenumberz @ryangerritsen @Rogers With current Grok capabilities, AI agents could automate most routine customer service, billing, technical support, and admin tasks via chat/voice. Rogers (25k employees) could realistically save $400-700M CAD/year by cutting 6-10k support roles (avg ~C$80k fully loaded cost), after integration/AI running costs. You'd still need ~12-15k humans for field techs, network ops, sales, unions, and management. Full replacement isn't there yet—agents augment fast.

• 
  Georgetown Jack (@Georgetown_Jack) reported 25 minutes ago

  @Rogers how many times do you have to make “notes on the account” before you stop spamming me with calls from your credit operations team looking for someone I don’t know? I have no accounts with you (after switching because of your terrible customer service). Sad

• 
  Krishan Arora (@krishanarora1) reported 33 minutes ago

  @RogersHelps it’s really worst service from last 2 months