Rogers outages and service status in New Denver, British Columbia

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Denver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A.W.O.L. Productions (@AWOLProductionz) reported 11 minutes ago

  Holy fk @Rogers Ai is pure garbage! God damn this monopoly in Ontario. They’ve really made it impossible to get through to anyone

• 
  Alex Killby (@alexkillby) reported 12 minutes ago

  Not sure what @Rogers Bank execs are thinking. November changes to their credit card products remove 99% of the incentive they have provided to date to stay with Rogers telecom services. I will certainly be switching credit card AND telecom services once these changes take effect and as service contracts expire. There are more affordable providers with better service and without the financial incentive provided by the credit card there are no more reasons to stick to their mix.

• 
  Cameron (@Cameron_wx) reported 14 minutes ago

  @Rogers @RogersHelps I've had internet issues since APRIL and have had 3 techs investigate without a fix. I WFH so I need reliable internet (which is why I chose Rogers). Today my internet failed entirely, and I'm having to hotspot. Closest tech visit is Monday. unacceptable.

• 
  Queens Fort (@Bellyhungry) reported 16 minutes ago

  @RogersHelps Sometimes I got the message: This service is currently not available. Please try again later. Sometimes, I just got a blank screen.

• 
  Rajesh kumar M (@mrajeshdav) reported 18 minutes ago

  @RogersHelps I spent 2 hours with them yesterday, which were the other option was cancelling and asking the customer to pay the early termination feee. Whereas the it is a network limitation of @Rogers .it ain’t such a remote location , the direct competitor @Bell has a 3gbps for the address

• 
  Ds (@Sky__16__) reported 21 minutes ago

  @Rogers @RogersHelps 5.5 hours outage while I work from home = real income loss (~$250). Final resolution from Rogers Communications = $2 credit. This doesn’t reflect the real impact.

• 
  OJE (@odugwamen20) reported 23 minutes ago

  @RogersHelps @RogersHelps @Rogers Wifi been out since 12am this morning , outage map is not even working. when is this going to be resolved?

• 
  stella vellani (@StellaVellani) reported 25 minutes ago

  @JustMeJamie64 @Rogers Even Banks have customers services in other countries I guess it’s cheaper for them ? not to discriminate but I am paying for a service in Canada I would like them to employ Canadians

• 
  Don Merrifield Jr. 🇨🇦🇺🇦 (@donmerrifieldjr) reported 27 minutes ago

  @JustMeJamie64 @Rogers Rogers customer service is one of the worst.

• 
  🇨🇦 Shonna 💜TAEMate💎6v6🐥 (@shonna_74) reported 27 minutes ago

  @RogersHelps I have 2 serious charges on my bill I need to talk to a person about. Also tech outages in my area since Tuesday! Please call me directly as I refuse to attempt to call again. This is beyond unacceptable service levels.