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Rogers

Rogers outages and service status in New Denver, British Columbia

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around New Denver, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Denver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • realskippp
    Nima Tourchian (@realskippp) reported

    @Rogers customer service is absolutely awful. Been trying to speak to someone to move my internet. 3 days I been calling and haven’t been able to connect to anyone. After holding the line for 2+ hours it disconnects. Absolutely ridiculous. Never going to renew with @Rogers again

  • feb0219
    susan🌴🇨🇦🇬🇧 (@feb0219) reported

    @RogersHelps I jus know if tried again, this time I pushed the number to cancel my service!!! Low and behold, my call was answered immediately!!! I was able to talk to a very nice CSR, who was able to take care of my moving services request. It seems the moving option is not a high priority

  • kjackso3
    Toddy (@kjackso3) reported

    @alancross @Rogers Rogers customer service used to be half decent. No idea what’s happened but you can never get through to anyone and when you do they have no idea how to fix the issue. I spent weeks trying to get in touch with someone. It’s pathetic.

  • italianshlong
    Jim (@italianshlong) reported

    @alancross @Rogers Their customer service is awful. They are lucky Canada lets them run a monopoly.

  • lovelylibrary
    Melanie Behm, she/her (@lovelylibrary) reported

    @Rogers I’ve been told emails from some providers are not coming through on Shaw email addresses. I tried to contact for support but there is no option for email issues & your AI chat is useless & customer service hrs & options are terrible. This is unacceptable.

  • SnappingNeuron
    Jack Fact (@SnappingNeuron) reported

    @alancross @Rogers This is canada, we have no customer service. What you going to go to telus…lol

  • Goodwaaan
    Dave (@Goodwaaan) reported

    What is the next step to resolve an issue @Rogers ? I literally cant even get on hold in your queue . Is the next step the ctrc ?

  • vishy1978
    vish (@vishy1978) reported

    @RogersHelps Yes. Flashes green for a couple mins and then solid white but it happens intermittently all day. Working from home and it’s very inconvenient. Currently on hold again with your tech support for 1 hr 8 mins

  • shawna_r80
    Shawna R (@shawna_r80) reported

    @RogersHelps I tried that. Apparently you are experiencing very high call volume right now and cannot take my call. And I should call back at another time. This is what you call 24/7 tech support?

  • gqtrebor
    GQTREBOR (@gqtrebor) reported

    @RogersHelps your phone system sucks #feedback ******* just hangs up on me time to switch to Telus