Rogers outages and service status in New Denver, British Columbia

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Denver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremy Tsoi (@ChopperTsoi) reported 55 seconds ago

  @RogersHelps As you can tell, I don't come on here very often. My phone was doing all sorts of things it shouldn't have been. The issues seem to have been resolved but with my luck as soon as my year warranty is up it will completely die. Not much to be done at this point

• 
  Blk Orchid (she/her/they) (@iamblkorchid) reported 6 minutes ago

  For all the money you take from people you give your offshoot brands the bare damn minimum. I'm about to take my business elsewhere cause this is fuckry @chatrmobile @Rogers

• 
  Blk Orchid (she/her/they) (@iamblkorchid) reported 7 minutes ago

  @chatrmobile @Rogers get your **** together! Why is it that I'm having technical issues with my phone and I can't even get to talk to a real person about it cause you have no customer service dept anymore, for years now. Ridiculous!

• 
  angel (@nwerddere) reported 9 minutes ago

  Your employee just told me to go **** myself @Rogers

• 
  Chris Knight (@ChrisKnightfilm) reported 10 minutes ago

  Same. Opened a chat window. 50th in the queue. Took an hour to get to No. 4. Then the window said "Your chat session has ended." @Rogers @RogersHelps (Rogers doesn't help)

• 
  Gabriela Cecilia (@gabycecilia82) reported 13 minutes ago

  @RogersHelps Here’s the lowdown. Again. June 15. Called Rogers to sign up for a new 24 month bundle. Have an email with start date of bundle June 15. A new modem was sent. I called tech support, they said the new modem was not necessary and to send it back. Done.

• 
  Tim (@TimJArmstrong) reported 14 minutes ago

  This is what happens when you do business in an monopolized environment. @rogers and @bell have horrible customer service because they do not give a **** about customers. They are only concerned with quarterly profits!

• 
  Gabriela Cecilia (@gabycecilia82) reported 14 minutes ago

  @rogershelps @rogers you guys have actually broken me. After being on hold for hours, speaking to 5 different customer agents & 2 managers I’m no closer to resolving my issue than I was when I started. Every call was a start from scratch. I have no more strength for you.

• 
  Jon Russell (@jonruss58570719) reported 15 minutes ago

  @RogersHelps This was solved today by the Rogers team - and with awesome service. I would suggest a greater number of tech reps between 9pm and midnight - I spent 2.5 hrs waiting and got nothing.

• 
  Robin Brunet (@robinandamelia) reported 17 minutes ago

  @RogersHelps Did all this numerous times! Want to report outage!