Rogers outages and service status in New Denver, British Columbia

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Denver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil Mason (@Philo1000) reported 3 minutes ago

  @MacDoug1 @Rogers I had a similar issue with that scumbag company #Paypal but at least I finally got through to the Toronto office!

• 
  Dave Allen (@zeissikon1) reported 8 minutes ago

  @RogersHelps @suefarah_ You don’t have a phone support team. It’s insanely difficult to reach someone at @RogersHelps (insanely is putting it mildly).

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 8 minutes ago

  @RogersHelps I didn’t have 4 hours to wait on hold- and no one showed up last time they were scheduled to the power was out to our home- and the wifi wasn’t working - it didn’t even appear as network so I was back to using my cell data… the power was restored, internet eventually reset

• 
  Carolyn Armstrong (@CarolynAYYC) reported 11 minutes ago

  @rogershelps @rogers #yyc #yeg Installed the #rogers xfinity Gateway Gen 3 Modem - iPad sez it is located in New York (nope - in Canada) Called Cust Support - they were very unhelpful. Have googled issue - this is not a me nor iPad (Apple) problem @rogershelps - over to you

• 
  Paranoid Android (@Marvinmeentende) reported 11 minutes ago

  @RogersHelps I did not acquire any other internet service here yet.

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 13 minutes ago

  @RogersHelps @Rogers can't sign into my account on your website on my computer. I can sign in on the phone but not the computer. Fix it!

• 
  Dia Haddad (@Dia_Haddad) reported 21 minutes ago

  @RogersHelps Like I said there was an issue last month and now there is an issue this month. I am trying to call you guys and you guys never answer the phone so now I am waiting in a live chat queue. It is not my responsibility to contact you guys every month to fix this. I am extremely mad

• 
  pj (@pj_lizard) reported 22 minutes ago

  @mmabrey1 @Rogers you’re making us look bad infront of Marina Mabrey! Fix this!

• 
  Yegor Sharangovich replaced Breadman (@FierySharky) reported 25 minutes ago

  Sportsnet really wants people to pay more for way ******* less. Once again, **** you @Rogers @Sportsnet

• 
  Tammie (@tammie__cross) reported 26 minutes ago

  @RogersHelps I’ve been on the phone with multiple Rogers Business agents since 12:30 pm, today. It’s now 2:49pm, multiple agents, long holds and callbacks, all trying to establish a case number so I can report suspected fraud. That’s the issue I’m trying to highlight