Rogers outages and service status in New Ross, Nova Scotia

Problems in the last 24 hours in New Ross, Nova Scotia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Ross, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Orange Cone (@CanadianPylon) reported 6 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  Zeall S. Mehhta (@zeal_mehta) reported 7 minutes ago

  @RogersHelps Your tech team is not able to even solve it they have been here multiple times. Is there anyone who can help?

• 
  John Tucci (@john_tucci) reported 8 minutes ago

  @RogersHelps @Rogers I’ve been on hold with support for 45 minutes. How is this acceptable? Why should I continue to pay my bill? I knew that switching from Bell was a mistake. 0 stars out of 5

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 11 minutes ago

  @RogersHelps Arrived. LOL - late - Improperly equipped /informed to even start the process. - had to ask home owner where the Roger’s field /street infrastructure is located then had to call the office for more help; …… so far

• 
  Strouder (@strouder1974) reported 13 minutes ago

  Hey @Rogers , i just wasted an hour on hold trying to get some assistance with my service, finally hung up as i can't spend all day on hold. I wonder how customer service is with @starlink?

• 
  Steve (@SteveD29) reported 18 minutes ago

  @RogersHelps I haven’t used it in over a year zero internet services used by me from you. Instead of asking me you guys took it upon yourself to charge me 210 bucks for something I never used you guys are stole from me hope your proud. Refund my 210 you stole

• 
  H_Maurya (@MauryaHarkesh) reported 19 minutes ago

  @RogersHelps What if you guys dont have coverage in the area? Is there anyone from Rogers that I can connect with? Its funny how I am still unable to get help from a company this big.

• 
  Grittygirl88 (@grittygirl88) reported 20 minutes ago

  Why are you tech customer care lines dead. @CCTS_CPRST @Rogers

• 
  Jean Robert Fournier (@DjayBobb) reported 24 minutes ago

  @CanadasLeafs @Rogers Customer service needs to improve, so ******* frustrating @rogers

• 
  Garnet Barnsdale (@gocashking) reported 24 minutes ago

  @Ralphie9 @Rogers That really sucks