Rogers outages and service status in Notre-Dame-du-Mont-Carmel, Quebec

Problems in the last 24 hours in Notre-Dame-du-Mont-Carmel, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Notre-Dame-du-Mont-Carmel, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt M (@TheOnlyMCM) reported 8 minutes ago

  @RogersHelps Received a replacement Xfinity Entertainment box but getting error code 012 when I try to set it up. Customer service/technical support have been completely unhelpful...I have chatted with or spoken to at least 8 agents and spent over 3 hours on hold. Not great!!

• 
  Heather F. (@momluvsfood) reported 11 minutes ago

  @RogersHelps @Rogers It’s now a game. 3 hours in the queue yesterday only to be cut off. This morning I called at 9am the time the lines start. I’m still waiting in the queue 2 hours later. What are your metrics, average call delay, first call resolution , cust Sat?

• 
  Hugh Sturdy 🇨🇦 (@SturdyHugh) reported 11 minutes ago

  @Dave_Sandford @RogersHelps I had the same issue with Bell back when I lived in Toronto. It boggles my mind when companies that are all about communications fail customers who want to communicate with them. It’s basically their one main job.

• 
  I'm Big Ern (@MisterMcCracken) reported 12 minutes ago

  @RealDonBradshaw @BlueJays @Rogers You know everyone has done this when players get traded for DECADES! There's still time to take this tweet down.

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  Margaret ✨️ (@margarethughson) reported 14 minutes ago

  @RealDonBradshaw @BlueJays @Rogers Should post this comment on all other teams as well. They are doing the same damn thing.

• 
  CanadaSam53 (@canadasam53) reported 15 minutes ago

  Gotta say The new @RogersHelps technical support AI actually makes calling for help more difficult. A simple request to exchange equipment took me repeating the request 6 times

• 
  Molly (@amollymonster) reported 17 minutes ago

  @Rogers why have I spent a MONTH trying to get a hold of an actual person to talk to about my account? This is ridiculous.. worst customer service I’ve ever experienced.

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  🇨🇦mathien17_ (@mathien17_) reported 25 minutes ago

  @Rogers Its so frustrating how its so hard to get a hold of them when you have problems with your account but when they call you for promotions and other bullshit they are very quick.

• 
  KookieLuvver (@KLuvver) reported 25 minutes ago

  @Travisdhanraj @Bell @Rogers is worse. My visa expired and tried to update. On hold for over 3h. I called to “add” to my package and that’s how I got through. They told me of some offers and I would think about them. Ten mins later, I get emailed details of my new contract! I never confirmed!

• 
  CatastrophiConfusion (@canadianatlarge) reported 26 minutes ago

  @RogersHelps HELP. We are two struggling seniors, who have a CONTRACT with Rogers Cable. For the love of God, stop adding $5 to our bill whenever TF you feel like it. JFC it's a CONTRACT. One we can barely afford as it is. That fraudulent $5 is a meal we have to do without. HELP