Rogers outages and service status in Notre-Dame-du-Mont-Carmel, Quebec

Problems in the last 24 hours in Notre-Dame-du-Mont-Carmel, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Notre-Dame-du-Mont-Carmel, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cristina Aiello (@caiello2) reported 2 minutes ago

  @RogersHelps Do you have any idea how long the wait time is for customer service or technical assistance. Hire more staff and train them fully.

• 
  GenXHockeyMom🇨🇦 (@CanadaMom73) reported 3 minutes ago

  @JayGenXer @Rogers Their service is brutal. This is why we need more cell phone competition in Canada, it’ll force them to have to provide good service or we can go to another provider.

• 
  Crash Davis (@CrashDa46551883) reported 3 minutes ago

  @JayGenXer @Rogers Try live chat. I think you get a person that can actually communicate in English. Most allow you to print out the entire chat at the end & you can yell at your screen if they say something stupid without worry. Only way I do it now. Faster too.

• 
  ARKN (@imaginovationz) reported 6 minutes ago

  @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

• 
  RobTheBeaver 🍁🏒 🥓 (@robthebeaver) reported 12 minutes ago

  @JayGenXer @Rogers I’ve been trying to call, but the AI just keeps telling me to try again later. Now I have to go to a physical store just to remove one of the add-ons. @Rogers sucks.

• 
  SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported 14 minutes ago

  @RogersHelps Your technical support confirmed that this is not even possible even with the EID and IMEI provided. It’s not an international device It was actually due to your company preventing e-sims from being emailed. I had to escalate to your customer care team to have the e-sim mailed

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 15 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  BNKB (@banknotekb) reported 15 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Nelson (@ZeroDeckard) reported 16 minutes ago

  @JayGenXer @Rogers Horrible service.

• 
  ज्वलंत (@JwalantSoneji) reported 22 minutes ago

  @Rogers waiting for 1hr26mins to talk to technical support. Why it has to be so difficult?