Rogers outages and service status in Notre-Dame-du-Mont-Carmel, Quebec

Problems in the last 24 hours in Notre-Dame-du-Mont-Carmel, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Notre-Dame-du-Mont-Carmel, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heather Foster (@eventidefarms) reported 6 minutes ago

  @JustMeJamie64 @Rogers Funny, I asked that question 8 weeks ago and got roasted for it. We have a job shortage in Canada, but Rogers has customer service all over the world and not here. Hmmmm.

• 
  Kartz (@Lord_Kartz) reported 8 minutes ago

  @JustMeJamie64 @Rogers When I have called in the past, support would say, “This is <name> from Rogers in <Canadian city>.” In some cases, it was true. Anyway, for Robbers to employ CS staff in Canada, they’d have to pay well which they (and others) don’t like to. Hence the outsourcing. Cheap labour.

• 
  shortfinal32 (they/lied) (@shortfinal32) reported 9 minutes ago

  @JustMeJamie64 @Rogers Rogers sucks.

• 
  CptNash (@CptNash2) reported 12 minutes ago

  @JustMeJamie64 @Rogers Because since 2008,many companies were offered outsourcing financial incentives and generous tax breaks. I personally was on a team that closed a contact centre in Canada to relocate to the Philippines. I can tell you that it has nothing to do with superior customer experiences.

• 
  Kallista ~ life long learner, (@Kallista_Writes) reported 12 minutes ago

  @JustMeJamie64 @Rogers you can vote with your $. I'm no longer with Roger's. I'm with a local company for my internet. I can drive a mile and walk into the office, and sitdown with staff to discuss my account. There's never been a line up. Phone service is pretty quick too.

• 
  White Chick (@tokebekicittte) reported 13 minutes ago

  @JustMeJamie64 @Rogers Rogers called me earlier today, I’m an ex customer. It was an Indian guy. He said he’d like to offer me half of what I was paying for my cellphone bill then asked me how much I paid. I replied,no, I don’t care and don’t call me back. 😒

• 
  Paul (@nizon) reported 14 minutes ago

  @RogersHelps The explanation is a lie. My service continues to get worse. Drove the Trans Canada Highway from Falcon Lake to Winnipeg, lost service dozens of times. Yet you continue to charge more. How is this even remotely acceptable?

• 
  Rob Meekel (@RobMeekel) reported 15 minutes ago

  OMG @Rogers is such a piece of **** company. They completely changed their 611 dial in system to pay an account to AI to make things exponentially more difficult. Previously I could type in a few Numbers baddy bing baddy boom done finito get on with my day. Nope now I gotta AI

• 
  Cookie Gigan (@cookiegigan) reported 16 minutes ago

  @iCruiseify @RogersHelps @Rogers I guess 1 out of 2 isn’t bad. I hope you can get the 2nd resolved.

• 
  Just me - Jamie (@JustMeJamie64) reported 19 minutes ago

  @CognizantBeing @Rogers I will admit I received good service today, but it took over an hour of my time. The wait time to speak with someone was only 5mins. It was the amount of times I was put on hold while she “was checking” things. They must improve their service levels for call time as well as bring back more Canadian call centres. I haven’t even touched on privacy issues. @Rogers