Rogers outages and service status in Olds, Alberta

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Olds, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VJ (@vjgvoice) reported 5 minutes ago

  @Rogers your pvr sucks. I was recording the Canuck game and YOU decided to END it because who knows, there was room on the pvr but you took priority recording bc there may not have been room if all recordings continued without any being watched and deleted. Brutal.

• 
  Ann (@Yvrscribe) reported 5 minutes ago

  @RogersHelps my elderly mother's landline doesn't work nor does her TV. Her phone is literally her lifeline. We called and said a technician would come by Tuesday. This is not acceptable. Please help us.

• 
  Jonathan Spivak (@jonsp01) reported 6 minutes ago

  @RogersHelps Once again Rogers Xfinity Streaming App (RXSA) doesn't play live TV nor plays back saved programs from the cloud PVR on Android 16 devices (cell & tablet). I have no problems with RXSA on my old S8 cell phone running Android 9. The issue was fixed now it's a problem?

• 
  Lorie (@MissWest003) reported 9 minutes ago

  @Hunny_diva @RogersHelps @Rogers Every time someone has a concern they direct ppl to Rogers Support as if that’s not their job. This Roger’s Help channel seems pretty pointless to me if they can’t actually help & give false info about something important like Pin#’s and Account Security. Glad I’m with #Telus

• 
  Somebody 🍁 (@caldernet) reported 9 minutes ago

  Got 2 telephone calls today wanting to clean my home's air ducts, and the other trying to sell me @Rogers services. I now just tell them "I don't deal with Indian call centres," and they just hang up.

• 
  Atul Prajapati (@Atul_Prajapati_) reported 12 minutes ago

  @RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.

• 
  Kirtan Trivedi (@Mr_Rich_Dot_Com) reported 12 minutes ago

  @Rogers I port my sim to rogers. The sales guy did something and I dont have any sim with me from last 2 days. Stores are close no support. And you guys pitch urself as tier 1, really shittiest service so call tier one rogers

• 
  Merhawi Yohannes (@Merhawi200) reported 12 minutes ago

  @RogersHelps I’ve spent over 130 minutes on calls across 3 days and spoke to 6 different agents about a $460 charge I never used. No resolution, just getting transferred and hung up on. Can someone actually fix this?

• 
  SandeepChigullapally (@S_Chigullapally) reported 15 minutes ago

  @RogersHelps Thanks, I was able to get help. Is this the new norm to get service ?

• 
  Darren Gudmundson (@BrianOakely) reported 16 minutes ago

  You know something @Rogers? I am quitting the Internet altogether. You charge me $200 a month for a phone plan and Internet. Like, five years of 20+ drops a day. **** it. I'm out.