Rogers outages and service status in Olds, Alberta

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Olds, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sparkytor (@sparkytor) reported 6 minutes ago

  @RogersHelps Ontario. We are still on hold. Our remote broke and just need to order a new one. This is ridiculous. I spent 15 minutes in line at corporate store for them to tell me I have to call. We are almost at an hour wait on the phone. Horrible service.

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 8 minutes ago

  Does anyone real even work at @RogersHelps @Rogers anymore? Guess what, I'm not paying my bill until you ******** FIX THE PROBLEM I've been dealing with for two months. If you don't want me showing up to your TO office, you'll get someone on the phone. 🤬

• 
  Ranjan Soni (@_RanjanSoni) reported 8 minutes ago

  @aangelic491 @Rogers Nope. The only solution is to call them and go through the whole ordeal. They don't have a simple call back solution to prevent their customers from staying on hold (you cannot attend any other calls for hours if you are on hold) and then get 'disconnected' automatically.

• 
  Ranjan Soni (@_RanjanSoni) reported 8 minutes ago

  @stitchlady @Rogers I would if I could. It is at their end. Their system needs to re-provision my wifi. I reset my network settings (just because their 'AI bot Anna' asked me). Then Anna told me that I need to call them. Called them about 4 different times and waited each time between 90-120 minutes

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 8 minutes ago

  @RogersHelps This was as part of the call with the customer care. When they reviewed my account they mentioned that it was wrongly done. Hence I reached out to the store multiple times. This was mentioned against the notes too. I can provide my account no and other details if you need.

• 
  chris (@whiteboywork) reported 9 minutes ago

  @Rogers *** your internet stability issue ... every 5 mins its crashing

• 
  Dog Mom 🇨🇦☘️ (@buzz_because) reported 10 minutes ago

  @RogersHelps @faisal_ I waited an hour and a half on support and never did get an answer. Had to hang up because my phone’s battery was drained. Still have no resolution to my issue. You’re not the only one Faisal.

• 
  Kerina (@kerina_14) reported 13 minutes ago

  @RogersHelps I've been trying to do this since May 14. Instead my plan automatically changed and my new bill is over 100$ more. Its not working and when I try and contact someone to make the change the chat ends or drops just as they are about to change it. Funny coincidence

• 
  Sanka Jayasundera (@Zenblime) reported 13 minutes ago

  @Rogers rogers tech support is the absolute worst!!! After waiting two days for 6 hours each with two ppl left to go they cut me off!! This company should be broken up get rid of their monopoly. Its cos of this they toss around

• 
  Free & Fair (@CanadaMate) reported 15 minutes ago

  @Rogers what a disappointing experienced conversation with your top rep today. Never have i thought Roger's CS support level has gone to so low quality now What a terrible start of the day speaking to someone from Rogers