Rogers outages and service status in Pasadena, Newfoundland and Labrador

Problems in the last 24 hours in Pasadena, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pasadena, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  not ali (@paigeslesb) reported 7 minutes ago

  see how bad you are. i'm switching too @Rogers

• 
  John (@John5080771788) reported 10 minutes ago

  @RogersHelps I haven’t had service since 10pm last night and when I call Rogers, the Ai just says you guys are busy and to call back later. What kind of crap is this ?

• 
  Jason Boring (@JasonBoring99) reported 15 minutes ago

  @JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills

• 
  djlennywhelan (@djlennywhelan) reported 16 minutes ago

  @RogersHelps Bull! The call cuts off after 2 hours, and I’m Not starting again. Either someone contacts me for a service appt, or I’m returning every piece of your ****** equipment to one of your useless outlets

• 
  carbsarelife (@sumptuoussamosa) reported 17 minutes ago

  @RogersHelps Hey Eric, Last night after 8pm, I was unable to get through to technical support using that phone number. The AI agent wouldn't give me an option to "press 3 for technical support." Quite frustrating.

• 
  Craig DeCraene (@CraigDeCraene) reported 19 minutes ago

  The best part of a @Rogers customer service representative calling me to ask about my service was when I was in ND where the cell reception is the worst and having them hang up on me…

• 
  SJ (@cafveteran) reported 21 minutes ago

  @Rogers you have horrible customer service: 1. Your AI is utterly useless. 2. I call in and have to go through your AI and other prompts only to be told that you cannot handle the call at this time due to high call volume. BS. You don't make people do all that only to tell them that you can't do your jobs. 3. I receive a discount through your Rogers Preferred Program as I'm a veteran. It's through the CF One program. I received not one, but four emails recently to confirm that I am still eligible for the program. Well duh, I'll always be a veteran! 4. I've been trying for over a year to change my address with your various systems, yet you still have my old address. 5. I went into one of your physical stores to try to resolve all of these issues and was told that there was nothing that they could do for me. The gentleman wanted to help, but he showed me where he was restricted by your own systems to fix the problems. 6. This is all on top of your complete and utter failure to safeguard my phone number from being stolen in May 2025 at one of Chatr Mobile kiosks in the St. Laurent Shopping Centre in Ottawa. The thief then went into multiple bank locations and stole $75,000 from me. Police were contacted and have an arrest warrant out for the thief. Get better customer service and protect our privacy.

• 
  A.W.O.L. Productions (@AWOLProductionz) reported 31 minutes ago

  Holy fk @Rogers Ai is pure garbage! God damn this monopoly in Ontario. They’ve really made it impossible to get through to anyone

• 
  Le Moose (@dwarvenbrohan) reported 31 minutes ago

  @_robbyy @RogersHelps @SensSteadySteve Yep outage map is down lol. What a joke

• 
  MTF 🇨🇦 (@EhmTEhf) reported 32 minutes ago

  @rovers_jay @JustMeJamie64 @Rogers also customer service isn't technical support. unless they merged you all into care agents now. I heard they were trying that in 2023, maybe they did it