Rogers outages and service status in Pasadena, Newfoundland and Labrador

Problems in the last 24 hours in Pasadena, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pasadena, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Seets (@jseets8) reported 5 minutes ago

  @Rogers your new AI phone service SUCKS and I will never use it. Bring back the old service that allows me to pay the bill without having to give you my voice. #sayNOtoAI

• 
  Annie ~ Freedom Enthusiast 🌿 (@westcoastgirl1) reported 6 minutes ago

  Rogers just called me, I asked them why? They hung up instead ... great customer service you got going on @Rogers -- if you were wanting me to switch this is not the way

• 
  Clint (@clintculture) reported 7 minutes ago

  @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE

• 
  A Nir (@Zeuxis00) reported 9 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  Becca McNeil (@Beccsellent) reported 11 minutes ago

  @RogersHelps Can you explain why we are suddenly having huge issues w/ our cell service at our cottage? For years we used our phones without issue. Coinciding with the launch of Roger’s Satellite, now we regularly and sporadically see “SOS” where our bars should be. What gives?

• 
  Florence (@anoethertheorem) reported 22 minutes ago

  @JayGenXer @Rogers Cancel it all and go with Starlink

• 
  BNKB (@banknotekb) reported 22 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  James Hughes (@JHughes681) reported 24 minutes ago

  @BlueJays All these great memories before the team was owned by @Rogers. Too bad all we’ll ever have now are fluke winning seasons and excuses for failed ones every year except for Shaoiro and Atkins contract years. Oh a now a stadium designed for non-baseball fans.

• 
  Brian (@Briancobalt) reported 30 minutes ago

  I needed help switching to a new phone, the esim isn't moving. I read all self help stuff but the new and old phones just won't communicate. I tried twice with online chat, getting in the queue just to have my chat ended as soon as it was my turn. @RogersHelps

• 
  Nimo_07 (@nitz380) reported 31 minutes ago

  @RogersHelps I have called at least 16 times in last two days. I want that request to be processed immediately or I would like to cancel my connection