Rogers outages and service status in Patricia, Alberta

Problems in the last 24 hours in Patricia, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Patricia, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher Rodgman, MD (@RodgmanPsych) reported 3 minutes ago

  Ok @Rogers, if the @BlueJays lose today because they are completely demoralized after their month of hard work to get back to .500 was squandered by yet another bad call by John Schneider, Schneider has to go. This can’t be the negative turning point of the season. We can’t lose all momentum. You have to choose team over coach, especially if coach will never choose team over player.

• 
  Joelien Jose (@joelien) reported 6 minutes ago

  @RogersHelps Outage in L5W 1H5 area. This happened last month too. Seems like a neighborhood issue and more widespread

• 
  Rochelle (@CreativeRo) reported 7 minutes ago

  @RogersHelps Your support page is down, I can’t log into the app and my home internet is down. North end of Toronto. What’s up??

• 
  BrianM (@briangm11) reported 7 minutes ago

  @RogersHelps - First time ever, we've been stood up by your technician. Appt window was noon-4pm. No phone call either. What next? Suppose I need to spend another hour or so calling your "support" line. Ironic the only call received today was from Bell Marketing.

• 
  JVDFarms (@JVDFarms) reported 9 minutes ago

  One thing for sure is that @Rogers has the absolute worst customer service. 115min waiting in a que get down to #2 only to come up chat session ended. Their wireless service in this area is absolute garbage as well

• 
  Dave Turnbull (@TurnbullDave) reported 11 minutes ago

  @RogersHelps That’s the problem, outage was never listed on your website even though my app said there was an outage in my area. You guys need to do a better job of communicating - can’t direct people to a website that doesn’t offer any insight.

• 
  HockeyBusiness (@HockeyBusiness) reported 12 minutes ago

  @RogersHelps No. It took me four callbacks to finally get to a live agent to resolve a complicated issue, this after I tried the above and was met with dead air from your AI Assistant. Considering all the money we pay you, this is all completely unacceptable!

• 
  Claudio Fanuzzi (@claudsfanuzzi) reported 13 minutes ago

  @RogersHelps Same level of customer service provided here I see I just spent 2 hours on the phone with your incompetent staff feeding me the same script. I have never been more disgusted with a company in my life the level of incompetence and lack of customer service should be studied.

• 
  Free & Fair (@CanadaMate) reported 22 minutes ago

  @Rogers what a disappointing experienced conversation with your top rep today. Never have i thought Roger's CS support level has gone to so low quality now What a terrible start of the day speaking to someone from Rogers

• 
  live in the moment ..... (@tru_lyes) reported 25 minutes ago

  @Rogers an hour and half plus hold as I have no data signal is unacceptable