Rogers outages and service status in Petawawa, Ontario

Problems in the last 24 hours in Petawawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Petawawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Petawawa, Ontario

Latest outage, problems and issue reports in Petawawa and nearby locations:

• 
  Barren791 (@Barren_791) reported 5 minutes ago from Pembroke, Ontario

  @RogersHelps I sure hope your compensating those customers that pay for a service they can't use.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynne Pelser (@LynnePelser) reported 7 minutes ago

  @alancross @Rogers I think their consistently long waits and poor customer service, are intentional. That way, customers simply don’t call. @Rogers is a communication company. If they wanted to provide better service, they would.

• 
  Colleen de Papp (@colleendepapp) reported 12 minutes ago

  @alancross @Rogers I agree! When trying to find out if there is an internet outage in my area it's like pulling teeth trying to get an answer. #shameful

• 
  Monarch Butterfly (@savemilkweed) reported 15 minutes ago

  @Rogers FYI- after over 2hrs waiting to talk with a person still only in online chat because there is literally no way to talk to a real person- I got a follow up text that said sorry the issue was “resolved” but couldn’t pinpoint the cause. Are you even checking anything?

• 
  Jim (@italianshlong) reported 17 minutes ago

  @alancross @Rogers Their customer service is awful. They are lucky Canada lets them run a monopoly.

• 
  comm eng (@CommEng) reported 18 minutes ago

  @Rogers @RogersHelps Right now: 20% packet loss, RTT swinging 150ms→527ms on the same 5 pings. Not an outage you can point at somebody else, this is your transit flapping. Third occurrence in ~12 hours. Windows, PDT: 10:00-10:42, 19:23-20:20, 22:04-ongoing

• 
  comm eng (@CommEng) reported 26 minutes ago

  @Rogers @RogersHelps It "fixed itself" at 20:20 PDT because upstream rerouted to Cogent. Rogers did nothing. Second occurrence in one day means it's a pattern not a blip. Are you monitoring your PCCW peering at all, or is your outage detection just waiting for customers to tweet?

• 
  Dave (@Goodwaaan) reported 30 minutes ago

  What is the next step to resolve an issue @Rogers ? I literally cant even get on hold in your queue . Is the next step the ctrc ?

• 
  Adil 🇵🇸 (@adilmujeeb1) reported 31 minutes ago

  @RogersHelps Yes i did cancel my internet 🛜 service. Can you advise how i can get the refund on to my credit card(original payment)?

• 
  Richard A. Patterson (@pattersonbrands) reported 32 minutes ago

  @RogersHelps A small square box,,, "XiOne-SC (B)" unsure what it is (modem or repeater or TV?). Residential. Service is cancelled, resident/account holder has passed away.

• 
  Dogfish Enterprises (@dogfishent) reported 32 minutes ago

  @RogersHelps 2 of 2. Bell Mobility is courting me. They gave me a price lower than yours, I called back and told CS this and they said they would "send it to Customer Services". I have not heard back from Rogers at all. Disappointing since we have been customers for over 20 yrs