Rogers outages and service status in Pinware, Newfoundland and Labrador

Problems in the last 24 hours in Pinware, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pinware, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexis Gee (@lexomatic) reported 7 minutes ago

  @RogersHelps I have but a) i cant sign in to use your chatbot and b) nobody can answer my call . I need to speak to an agent and have spent hours because the aupposedly resolved issue isnt resolved at all

• 
  Stuart (@BlueAndWhiteGuy) reported 9 minutes ago

  @RogersHelps The issue is getting through and landing with the right person. The only time you guys are interested in putting an outbound call to a customer is when they leave. I got three of them last week after I left, one of them promised that I would not be getting a bill for anything.

• 
  MACK A (@mack1971) reported 14 minutes ago

  @RogersHelps I can’t do this man.. I need to speak to people not text my issues … thanks for not helping .. ask me for my phone number in DM and call me if you want to really HELP

• 
  rajesh dey | graphicswala (@rajeshdey_27) reported 14 minutes ago

  Despite requesting service disconnection and being assured by customer support that the SIM would be deactivated and charges adjusted, I continue to receive bills with additional charges. Please investigate and resolve this immediately. @Rogers @RogersHelps #rogersscam

• 
  D Crocker (@denncrocker) reported 14 minutes ago

  @RogersHelps I was told the number of boxes I had would still be free in my new agreement but I guess that's not the case. I've been a long time rogers customer , even going back as far as the early 1990's I think but this has left me very unhappy. While talking with your agent they did

• 
  Meekz (@T_Messam) reported 17 minutes ago

  @Rogers I haven’t had services with you in years and your customer service has gone to the pits of hell.

• 
  Anna Bana (@anzalene91635) reported 17 minutes ago

  @RogersHelps is anyone else having trouble with mobile internet? Currently 24hrs without internet on my phone. Customer support said they will escalate the issue but no help as yet.

• 
  Lt (Retired LAPD) Frank Columbo 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@jsam10983741) reported 19 minutes ago

  @RhonaRaskin @RogersHelps @Shawhelp I feel your pain. I’ve had cell issues for some time. It’s not my phone but Roger’s. Text messages are delayed and/or I don’t receive them. And my phone defaults to Edmonton time? When I dealt with Shaw previously issues were better resolved and promptly.

• 
  1S ry (@ryleeshaetv) reported 20 minutes ago

  why are we hiring customer service reps that can't even form a proper sentence & sound like they have zero clue what they're even saying themselves ? my left big toe has a higher vocabulary than the person i just spoke with. that was a literal nightmare. @rogers

• 
  Stuart (@BlueAndWhiteGuy) reported 20 minutes ago

  @Rogers Someone from Rogers Loyalty Department had better call me immediately on my cell that you have in your system immediately or I will go on a social media blitz to let anyone and everyone know what horrific customer service I have received from Rogers.