Rogers outages and service status in Pointe-aux-Outardes, Quebec

Problems in the last 24 hours in Pointe-aux-Outardes, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pointe-aux-Outardes, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chris (@whiteboywork) reported 5 minutes ago

  @Rogers fix the internet ... does anyone work there ??? Biggest telecommunications company in the country and can't get the internet to work

• 
  Jennifer Leigh (@WriteLinesInk) reported 7 minutes ago

  @RogersHelps For the maximum amount of data on the plans that you had at any given time still only getting 11 gigs. Was it two gig data notification in 13 years I only approached two kids never mind 55 three times. And yet given this 10 gig nonsense that you offered me I run through that

• 
  Jennifer Leigh (@WriteLinesInk) reported 10 minutes ago

  @RogersHelps At this program and literally do what you've done well please all the while making your customers think but what they're getting is backed by the government. When what you have proposed is so far outside of the program as to be not part of the program. Just another lay down scam

• 
  Berg (@_berg618_) reported 11 minutes ago

  @RogersHelps I already checked the website. There are no promotions available. Can you have someone from your customer care team call me? I can't invest another 2 to 3 hours being on hold over multiple calls in one day.

• 
  Lars Nordgren (@Ingemar4910) reported 12 minutes ago

  @RogersHelps @LoveMy7Wood These are not helpful suggestions, and says you use AI to respond to real Customer concerns. Big failure!

• 
  creative (@CreaTiv_thinkeR) reported 15 minutes ago

  @RogersHelps My location doesn't show in any of scheduled outage areas. I live at 2450 watercolours way, K2J7B1. Basically waiting since 70 minutes for someone to pickup call and 40 minutes to your chat agent but none is responding. Your services have become very bad

• 
  BlindLiberalism (@BlindLiberalism) reported 19 minutes ago

  @RogersHelps I’ve tried submitted one time last year for an issue they never responded. This recent one was just last week. Im not sure on the day because once I submit I never receive any message from the company. Why is it so difficult to get in contact by email?

• 
  Love My 7 Wood (@LoveMy7Wood) reported 21 minutes ago

  Update. I gave up yesterday after being on hold for 2 hours! with Rogers and now I am coming up to an hour for today. My problem, @RogersHelps, is I was told by the service rep who came to my home that I actually need to speak with an actual human being about my two issues but it seems impossible. Can you please DM me a number I can call that I can use to actually get through to someone? Thank you.

• 
  Kevin Salmon (@Kevin_Salmon12) reported 30 minutes ago

  Hey @RogersHelps I’ve had both games one and two of the #StanleyCup drop due to issues with the gateway device and can’t get it back in time to enjoy the game. Can I get a basic cable link up again or how about reimburse me for the issues #pissedoffhockeyfan

• 
  Expos4ever (@Expos4ever10) reported 31 minutes ago

  @CrazyCurt1978 @Rogers That won’t help the fact the manager is terrible