Rogers outages and service status in Port Clements, British Columbia

Problems in the last 24 hours in Port Clements, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Port Clements, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Co (@Ady_Co) reported 3 minutes ago

  @RogersHelps No other cell service goes down as much as Rogers’. I have no doubt the techs are doing all they can. But the higher ups need to prevent this from happening in the first place.

• 
  Aakash (@aakashkapadia) reported 4 minutes ago

  @RogersHelps An hour on hold, a sudden dial tone, and zero solutions. @Rogers executives are pulling in millions while their support team literally just unplugs the phone to hit their KPIs. The most expensive, useless network in North America. #rogers

• 
  mags (@magsdabomb) reported 10 minutes ago

  @Rogers what happened to your customer service? 20 year customer here and I cant reach anyone for help, you hang up saying youre busy and every chat disconnects. How am I supposed to get help? Its been a week of consistently trying. Ombudsman info please

• 
  Gun Gnome (@GunGnome) reported 10 minutes ago

  @LukeCharbonnea4 @Rogers Kinda ****. Not sure what it's advertised at but we get like 10mbs lol But it's fine for what we're doing, including streaming TV. Would NOT be enough for many devices doing things at once though.

• 
  Chris P Bacon (@pozpiggy86) reported 13 minutes ago

  So @Rogers promised me IN WRITING that my price was guaranteed for 999 months. Now, only a few months into having the service, and I get my bill only to find that Rogers has raised their prices, directly in violation of the contract. #CRTC #CCTS

• 
  bobsuruncle (@bobisuruncle3) reported 16 minutes ago

  @Sportsnet @FAN590 Hey @Rogers go **** yourself

• 
  Tyler Higgs 🇨🇦🌻 (@UberJumper) reported 18 minutes ago

  Absolutely ridiculous service from @rogers. Two plus hours on hold, 3 transfers, asked to dial a different line, transferred to a closed department and an hour and 50 minutes off and on hold. *still* not resolved. Last person at least tried to help!

• 
  Manan Sood (@Manansood20) reported 19 minutes ago

  @RogersHelps @Rogers Your Customer Support representative clearly told me that the extra $80.40 CAD charge, supposedly related to a “dishonoured cheque,” would be disputed and removed. I checked my bank transactions for the past 6 months and there has been no bounced or returned payment.

• 
  GrandmaSavage (@h81418541) reported 19 minutes ago

  @RogersHelps I have tried speaking to a live person for last two days. I can't stay on hold for 40 mins at a time. They don't go over my concerns properly. I am filing complaint with CCTS about this illegal charge on my bill. I suggest you have them call me directly.

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 19 minutes ago

  @RogersHelps “Maybe just reach out”. You call me! I’d have to spend 75-120 minutes on hold to ‘reach out’ I didn’t have home wifi I didn’t have cell service The boxes were dead. For the 5th time I had to use MY cellular data plan until the power was restored ‘Storm ready’ didn’t work.