Rogers outages and service status in Port Royal, Ontario

Problems in the last 24 hours in Port Royal, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Port Royal, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ali Hasan (@AliHasa_n) reported 8 minutes ago

  @JustMeJamie64 @Rogers Yes, exactly. They make millions or billions, but their customer support is often outsourced or centralized, so the person handling your case may not understand the specific local rules, regulations, or problems in your country/province.

• 
  Teresa Reza (@teresa_reza) reported 9 minutes ago

  @JustMeJamie64 @Rogers Instead of finding a different way to install a service they butchered every single garage entryway in the neighborhood including mine which was BRAND NEW. I canceled every service I had with Rogers. At Telus,everyone you speak to is out of 🇨🇦 Next to get canceled

• 
  Jagang (@JagangUS) reported 16 minutes ago

  @JustMeJamie64 @Rogers The problem is not only the lengthy 90 minute “support” calls - but that your issue will not be properly resolved and you will need to repeat the process three or four times. You are lucky that you got an ‘agent’ that could speak english - I got one that could not spell.

• 
  Just a user (@SociallyNumb13) reported 23 minutes ago

  @RogersHelps I tried that, wasn't helpful. Tried contacting customer service over th phone. They said they can't take calls due to unexpected call volumes and chat has a queue over 100 people.

• 
  GrumpyOldMan (@NotElonEither) reported 24 minutes ago

  @NavdeepSBains We're you the COO of @Rogers when the Brampton call centre was outsourced to other countries including India/ Philippines? How does that help ontarians?

• 
  Taylor 🍝 (@taytaygood23) reported 26 minutes ago

  Why is the wait time so ridiculously long. I have been on hold for over an hour and a half now. This is absolutely ridiculous. Paying this much money a month for absolutely no service. @RogersHelps

• 
  Michael DelPiero (@MikeDelpieroX) reported 26 minutes ago

  @Gork Instead of spending $500 million on a contract with Vladimir Guerrero Jr., how many additional call centre agents could @Rogers have hired to help reduce customer service backlogs and improve response times—both annually and over the full duration of the contract?

• 
  ConsciousCreation Inspired CH. (@CognizantBeing) reported 28 minutes ago

  @JustMeJamie64 @Rogers We need to start refusing to use business that give our information away to international call centre people. Than we wonder why our information in compromised. Even our banks are doing this....it needs to stop. We need complain as we are not getting customer service as we should.

• 
  Trish M (@trishmilley) reported 31 minutes ago

  I PAY FOR ROGERS PHONE AND INTERNET AND I WANT HELP. I DONT WANT TO WAIT ON THE PHONE FOR 1.45 HRS. WHERE ARE YOU @ROGERSHELPS @RogersHelps

• 
  Lone Wolf (@bigones007) reported 34 minutes ago

  @LoveMy7Wood @Rogers @BlueJays Terrible contract