Rogers

Rogers Outage Report in Prescott, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Prescott, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Prescott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Prescott, Ontario 10/17/2025 09:40

October 17: Problems at Rogers

Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • unbrelievable Breanna Hughes (@unbrelievable) reported

    @RogersHelps ignite internet has been down all morning. I’ve reset our router multiple times. Is there a service disruption?

  • mikedemers68 Mike Demers (@mikedemers68) reported

    @RogersHelps your website has been broken for 3 weeks trying to change a package. 2 hrs and I finally get a live chat person. Explain my issues and was told I have to pay more. Showed a live chat I had when I upgraded to Ignite that was a lie apparently and chat disconnects.

  • Rqhops R Q Hop (@Rqhops) reported

    @Rogers if I had a different service provider available I would pick them. 24hrs without internet or tv and not so much as an ETA as to when it would be fixed. #trash

  • ShamusBrown1 Shamus Brown (@ShamusBrown1) reported

    @Rogers hi. I reached out privately >25 hours ago to advise that we’re in Mexico on “roam like home” ($14/day) and our phones don’t work. Zero response. Not even an acknowledgment. Any chance we can get help? FYI - not this end. Wifi is just fine.

  • iMADNERD Imad (@iMADNERD) reported

    @RogersHelps I got forcefully upgraded as a result of signing a new contract for 12 months. Received the most pathetic customer service possible from 3 clueless technicians, 2 phone and 1 in-person customer rep. I have DM'd you but this needs to be posted for everyone to see😡

  • STONE_worx S T ⭕ N E__worx™ 🇨🇦 (@STONE_worx) reported

    @RogersHelps my visual voicemail isn’t showing any history? How do I fix that? (have iPhone 8+)

  • jazzbizcuit Lecia T (@jazzbizcuit) reported

    @Rogers It would be best if you guys wouldn’t play innocent. When there’s outages in various areas, and you’re responding to tweets like this, post the outage info. Shouldn’t have to go to a 3rd party source to let us know y’all ain’t got it together. Doesn’t look good at all.

  • emdeeinTO EM Dougherty 🇨🇦 🍁 🧬 (@emdeeinTO) reported

    @RogersHelps how long until the internet outage in downtown Toronto is resolved, please?

  • Shreeta12 Shreeta (@Shreeta12) reported

    @RogersHelps We are experiencing very slow internet.The speed in the last 1 week has been 280 mbps and none of the websites or VPN are connecting. This is applicable to all devices connected. Need quicker resolution

  • zohrasool Z (@zohrasool) reported

    Wifi not working is the most frustrating. Especially on a Monday morning. Like you have one job. Anyways @RogersHelps reply to my message tysm I’m trying to work