Rogers outages and service status in Prescott, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Rogers generated 1 outage signal in the last 24 hours around Prescott, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 20, 5:33 PM EDT.
- Internet (100%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Prescott, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Prescott, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Rogers
Rogers is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prescott, Ontario
The most recent Rogers outage reports came from the following cities: Brockville.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 14 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MTF 🇨🇦 (@EhmTEhf) reported@SzydloCarol @JustMeJamie64 @Rogers its just a name like a triage team setup to prevent damage to the rogers image via case escalations to the CRTC
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Steve T.🇨🇦 (@Game_of_Thornes) reported@JustMeJamie64 @Rogers I was helping an elderly friend with her Bell service about 15 years ago. We were routed to India. At the end of the call I was asked the standard “anything else you need help with”. I answered “I could use help shoveling my driveway”. She didn’t seem to know what SNOW was.
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ConsciousCreation Inspired CH. (@CognizantBeing) reported@JustMeJamie64 @Rogers We need to start refusing to use business that give our information away to international call centre people. Than we wonder why our information in compromised. Even our banks are doing this....it needs to stop. We need complain as we are not getting customer service as we should.
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TRiLL🇨🇦 (@mmaTR1LL) reported@Rogers very accutate statement. Ridiculous prices for a connection that has issues multiple times daily.
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Just me - Jamie (@JustMeJamie64) reported@Cdhd123 @Rogers She was finally able to assist me, but apparently not without her managers approval. Anyway, the issue is resolved to my satisfaction.
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angela stow (@AngelaStow27270) reported@JustMeJamie64 @Rogers Our call centres have been managed for decades this way. It was always a long hold on the phone for technical support. All the best on hold. It can be frustrating but help awaits...
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Chevy Guy (@chevy__guy) reported@Rogers i’ve been trying your customer service line for three days. Only to be told that you were too busy to answer my call to try again later.
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Master Iceman (@themastericeman) reported@Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.
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Didem (@keskindidem) reportedI was told my service had to be cancelled because Rogers couldn’t provide service at my new address in Montreal @Rogers
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CRM🇨🇦 (@CRMxox) reported@Rogers @RogersHelps 3 days later and no response and currently on hold 1 hour and 20 minutes. Absolutely ridiculous. After being a customer for 30 years, when I do get through to a human being it will be to cancel. @Bell picked up my call immediately yesterday....