Rogers

Rogers Outage Report in Prescott, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Prescott, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Prescott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Prescott, Ontario 12/18/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jordan2hulley2 jordan (@jordan2hulley2) reported

    @RogersHelps I already contacted your customer service who said to get a lawyer. This is not how you do business considering someone said they would pay the balance owing. That’s on Rogers not the customer for next steps.

  • MT_Freedom013 Freedom013 (@MT_Freedom013) reported

    @Rogers back at it again, woke up and internet's completely down. Tech isn't coming till tomorrow. Odds are no stream tonight :(

  • bhattman22 D. 😴 (@bhattman22) reported

    @RogersHelps My internet is down, while paying for Gigabit internet. I need this in order to work. This is the second time this week it has been down for over 2 hours DURING working hours. I was told the issue was resolved when it is NOT. #RogersSucks #PoorService #unreliable

  • salahat_murad Murad Salahat (@salahat_murad) reported

    @Rogers your ignite internet service sucks. On a daily basis It disconnect during working hours. It’s not reliable at all, and none of your technicians is able to fix it. The last visit was on last Monday when they replaced the modem, but this one did not fix it.

  • Maggie_Byvelds Maggie (@Maggie_Byvelds) reported

    @steve_hutchings @RogersHelps Since morning until now it’s back on but not that stable. Called them and they’re aware of the problem.

  • Son_of_Zen Alvaro V. A. (@Son_of_Zen) reported

    @Rogers I pay my bills on time as you expect me to. They are large bills. In exchange, I expect service. I do not have service and a very rude agent on the phone told me I won’t have service for several hours. Rogers has no accountability or consequences for their incompetence.

  • AKL0293 Adam Lutchman (@AKL0293) reported

    @RogersHelps Thanks. I just got off the phone with tech support and they said that there is a service disruption in the area.

  • adit4twt ad1t4a (@adit4twt) reported

    @RogersHelps @RogersHelps Cambridge Ontario resident having outage since 8 am today (June 23)

  • therealjshields Jeremy 😷 Moderna 💉💉 (@therealjshields) reported

    Hi @RogersHelps - I can't make phone calls on my handset (Pixel 3), it just says calling, never connects and then hangs up. Any known issues?

  • marcusparsons65 Mark Matthews (@marcusparsons65) reported

    @RogersHelps getting REALLY tired of constant Ignite outages in central Guelph for the last three weeks. Neighbours have all reported the same issue. We’ve been told you are ‘making upgrades’. Could you not have just sent out a notice to all affected customers at the very least??